We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hakone Ginyu

Show Prices
Ryokan 
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Management photos
Hakone Ginyu
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

415 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 186: English reviews
Start your review of Hakone Ginyu
 Click to rate
New York City, New York
Reviewed January 11, 2017 via mobile

We staying in Tsuki style room to start our honeymoon. Everything has been amazing, the private onsen is such a lovely addition to the room and makes it even more beautiful. The staff has been great, minimal English speakers but the service is excellent and that does not interfere! If you want to get massage make sure to book early...

 Report
Helpful?
1Thank Emily G
Seoul, South Korea
Reviewed December 15, 2016

When we checked in the guy receiving us at the desk was being stiff and unwelcome. we felt totally uncomfortable. I cracked up a small joke to easen up but was met with a cold response and dismissal. Totally unacceptable for such an expensive hotel. The next morning we were in the lobby and met him and he gave that...

 Report
Helpful?
6Thank jeankim2005
London
Reviewed December 4, 2016

We had high expectations of Hakone ginyu after reading reviews but unfortunately we found this place disappointing. We stayed in many luxury accommodations in the world e.g. the Peninsula hotels, Four seasons, Mandarin orientals and also stayed in some amazing ryokan in Japan. This ryokan did not meet the standard expected for the price bracket in terms of service or...

 Report
Helpful?
6Thank remifentanil
Beaconsfield, United Kingdom
Reviewed November 30, 2016

We arrived at Ginyu and were disappointed to find that there had been a mix up with our room booking made 6 months before, specifically for a Western style room and bed, which could not be resolved as they were full. We had to take a Japanese style room but after this disappointing start, the experience improved quickly. We had...

 Report
Helpful?
1Thank Peter B
Reviewed November 28, 2016 via mobile

A luxurious ryokan with a great natural onsen (we had a fantastic one on the lower floor in the terrace,) at the expense of the view) and delightful views over the mountains from the top (lobby level). The food as in all Ryokan is typically Japanese and presented with great style in precious crockery. I would particularly note the sashimi...

 Report
Helpful?
2Thank BrigitteM21
Reviewed November 28, 2016

It was my family's first stay at Hakone ginyu and we had a great time. We were with 3 year old very active boy but the staff were very nice to him. Some people say that this hotel got worse than before but as for me, it is still a very good hotel to experiance a luxurious stay in Hakone....

 Report
Helpful?
1Thank hoko45
Reviewed October 30, 2016 via mobile

My wife and I went to stay a night at the hoshi room on 28th of October We were wowed away by the wonderful scenery and the Japanese style room with tatami flooring The food was good, and we received warm hospitality from the staff The private onsen is amazing Talking about warm hospitality received, my wife informed them that...

 Report
Helpful?
1Thank 176darylj
Hong Kong, China
Reviewed October 25, 2016

While searching for ryokan in Hakone, I came across Hakone Ginyu in one of the ryokan websites. At first I was confused why this was so hard to book as I could not get two consecutive nights here in the middle of October with no public holidays at the time. As curiosity got the best of me I decided to...

 Report
Helpful?
2Thank Edmund H
Reviewed September 30, 2016 via mobile

I stayed at the Hakone Ginyu for one night as part of my honeymoon, we went for the kaze room on the 4th floor and it was well worth the money - I would pay it again and again. The staff are incredible and nothing seemed like it was too much for them. If it wasn't considered rude to tip...

 Report
Helpful?
1Thank Asexo
Chicago, Illinois
Reviewed September 22, 2016

We stayed here with 2 friends of our and had an amazing time. We decided to stay on a first floor which had a private garden and had two different baths to use. The dinner was amazing and so was the breakfast. I really enjoyed all of the views there. Everywhere looked like a you were in a picture. It...

 Report
Helpful?
1Thank Kelly P
Questions? Get answers from hotel staff and past guests. Ask a question

567 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (547)
Viewed
Hotel & Grounds (61)
Viewed
Bathroom (17)
Viewed
Room/Suite (75)
Viewed
Dining (145)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (15)
Viewed
Other (232)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Hotel & Grounds (12)
Viewed
Room/Suite (3)
Viewed
Bathroom (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Hakone-machi hotels
Gora Onsen
Hyatt Regency Hakone Resort and Spa
Gora Onsen
Gora Kadan
Gora Kadan
#4 of 242 in Hakone-machi
420 reviews
Gora Onsen
Gora Hanaougi
Gora Hanaougi
#8 of 242 in Hakone-machi
166 reviews
Show Prices
Show Prices
Show Prices
Tounosawa Onsen
Fukuzumiro Ryokan
Fukuzumiro Ryokan
#5 of 242 in Hakone-machi
226 reviews
Hakoneyumoto Onsen
Fujiya Hotel
Fujiya Hotel
#2 of 242 in Hakone-machi
879 reviews
Hakoneyumoto Onsen
Hakone Manatee
Hakone Manatee
#9 of 242 in Hakone-machi
125 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Spa
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Concierge
Official Description (provided by the hotel)
Tucked away in the lush mountains of Hakone, lies the spa resort of Hakone Ginyu. 'Ginyu' means a person seeking inspiration for a poem by traveling around.Spectacular views of the Haya-Kawa River as well as the Hakone Mountains set the perfect backdrop for poetic inspiration. The entrance and lobby are located on the top of the building. The essence of Japanese style emanates through the corridors and continues throughout the entire resort. The infinite beauty of the natural surroundings will enable you to forget the stress of everyday life.You will be transported to a different world once you arrive at Hakone-Ginyu. ... more   less 

Additional Information about Hakone Ginyu

Address: 100-1 Miyanoshita, Ashigarashimo-gun, Hakone-machi 250-0404, Kanagawa Prefecture
Location: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Hakoneyumoto Onsen , Kowakidani Onsen , Miyanoshita Onsen
Price Range: $548 - $1,079 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hakone Ginyu 4*
Number of rooms: 20
Reservation Options:
TripAdvisor is proud to partner with Rakuten, Travelocity, Ctrip TA and JAPANiCAN so you can book your Hakone Ginyu reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hakone Ginyu Hotel Hakone-Machi
Hotel Style:
#7 Spa Hotel in Hakone-machi
#9 Top resorts Hotel in Hakone-machi
#9 Luxury Hotel in Hakone-machi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Hakone Ginyu staff and other travelers.
12 questions
Ask a question

See all questions (12)

Questions? Get answers from Hakone Ginyu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on higher floors, especially corner rooms, have better views of the valley”
 of 5 bubbles Q7924PJpeterb, Nov 30, 2016 | Read review
“All of the rooms face the mountains, so I do not think you can go wrong.”
 of 5 bubbles robert240, Aug 22, 2016 | Read review
“Room with a private onsen!”
 of 5 bubbles max012015, Aug 12, 2016 | Read review
“First floor with private onsen was great. View was of Gardens, not mountains.”
 of 5 bubbles Traveler123206, Jul 7, 2016 | Read review
“Make sure you get a room on the 3rd floor or above (below you miss out entirely on the view)”
 of 5 bubbles vinaps, Jun 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question