We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hakone Hotel Kagetsuen

83 reviews
Save
Traveler (114)
Room & Suite (22)
Dining (14)
Overview
  • Excellent13%
  • Very good64%
  • Average16%
  • Poor4%
  • Terrible3%
Travelers talk about
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Golf course
3.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (83)Write a Review
Filter reviews
28 results
Traveler rating
3
17
5
1
2
Traveler type
Time of year
LanguageEnglish
More languages
3
17
5
1
2
Show reviews that mention
All reviewsweather cooperateshotel is situatedtatami matsmtfujibathmealsonsenhakone
FilterEnglish
Updating list...
1 - 5 of 28 reviews
Reviewed November 14, 2017

The Hakone Hotel Kagetsuen is a middle-of-the road hotel without the luxury expected in a resort. There is a small gift shop in the plain lobby with a small selection of goods, but you can purchase canned/bottled drinks for a reasonable price. The double bed...More

Thank Jean Y
Reviewed June 2, 2017

We had booked a non-smoking room but as soon as we walked in the room it reeked of smoke. There was an ash tray on the table. They apologized and quickly upgraded us to a larger room with no smoke smell. The breakfast buffet was...More

2  Thank skyhawk13
Reviewed May 28, 2017

Small, spare rooms, well maintained. Requires own transportation or local bus to see the area. Fair - good food and service. English proficiency of staff - fair. Proximity to local sights a plus. Good views of Mr. Fuji.

Thank john s
Reviewed November 15, 2016

I completely enjoyed my stay here. If you are sumo sized, plan on staying and enjoying this hotel, bring your own robe and slippers. I am 3X. I anticipated nothing would fit and came prepared. Otherwise enjoy the hotel provided robes and slippers. I encourage...More

1  Thank LxG51
Reviewed November 4, 2016

Although your room might not look out on either mountain, there are beautiful views from the roof, if the weather cooperates. And the sunrise over Mt. Hakone in October was gorgeous, with vapor from the base of Mt. Hakone ascending into the sky. Breakfasts and...More

Thank Sammie_9
View more reviews
PreviousNext
123456
About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Details
Price range
$99 - $340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Onsen Hotel in Hakone-machi
Room types
Non-Smoking Rooms
Details
Price range
$99 - $340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Onsen Hotel in Hakone-machi
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (114)
Room & Suite (22)
Dining (14)
Questions & Answers
Ask a question
jared752
January 14, 2016|
AnswerShow all 2 answers
Response from wrbvvf | Reviewed this property |
yes, they had western and Japanese breakfasts. I don't remember much about it but I know it was better than some other western breakfasts.
0
Votes
Vivovi
July 23, 2014|
Answer
Response from kagetsuen | Property representative |
小田原駅へのシャトルバスはありません。
-1
Votes
Google Translation
Room Tips
"Single rooms are very small - opt for a double. If you go to experience hot springs bathing, ask for a room..."
Read review
"Choose a front room on and upper floor."
Read review
"Check with booking agency for rooms with views of Fuji or Hakone."
Read review
"Find a different hotel in the area with hot springs."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing