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Hakone Hotel Kagetsuen

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69 Reviews from our TripAdvisor Community

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Showing 23: English reviews
Melbourne
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed January 14, 2016

This hotel was very pleasant, with helpful staff and excellent food. Also, the onsens (hot baths) were an interesting experience. The only problem we had was with the smell of cigarette smoke. The first room we were shown to absolutely stank, really, really disgusting. The second one was by comparison much better, but still to non smokers it was most... More 

Helpful?
Thank wendy77BB
New York City, New York
Level Contributor
56 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed December 12, 2015

I and my wife stayed in this hotel for 2 nights as a part of group tour and greatly enjoyed our stay. The hotel is nestled on the hills and has great hot springs bath with facilities for private bath. Our room was simple with 2 beds and a part with tatami floors. The staff both at the reception and... More 

Helpful?
1 Thank Sharu123
Washington DC, District of Columbia
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 3, 2015

The hotel looks modern but it is a Ryokan with onsens (Japanese baths) on two levels. They rotate when the upstairs one is for females and the basement for males and vice versa. They are very relaxing. They have both western rooms with beds and Japanese rooms with tatami mats and futons. Our double room had beds but also an... More 

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1 Thank wrbvvf
Bellingham, Washington
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 29, 2015

If non-smoking rooms are a necessity don't stay here as there are none. Had to change rooms because first room smelled of cigarette smoke, mustiness and the air conditioning didn't work. 2nd room better, but still marginal. Public hot springs are in poor condition, especially the basement level. Staff polite. Breakfast and dinners were good. Not much of a view... More 

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1 Thank SVcouple
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed October 19, 2015

This place has great hot springs baths and comfortable if tiny rooms though some are larger than the one I got. One of the nice things about the baths here is the option for private baths. Four are available. So if you are squeamish about the bathing naked thing, here's your answer. Food was terrific but I was with a... More 

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1 Thank G W
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 1, 2015 via mobile

We stayed 3 nights in this great little hotel in Hakone. It's modern but has a very traditional Japanese feel. Stayed in what they call a western style room, with two double beds, but there was also an area of the room with a low table and tatami mats. The room was quite large and windowed extensively with great natural... More 

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Thank Doc D
Livingston, New Jersey
Level Contributor
54 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 24, 2015

The hotel's location was beautiful. My room looked out upon greenery. There were regular beds, not futons for our group. There is a lovely onsen, which I did not use but saw. There are private hot baths that did not seem appealing, however. I just loved the deluxe massage chair adjacent to the onsen, which was available gratis. The breakfast... More 

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1 Thank BeBeReader
Beaverton, OR
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 23, 2015 via mobile

Stayed here 2 nights on a tour. Our room was fairly large for Japan. It included an alcove with a low tea table. We both enjoyed the onsen here. But it was our first time so we have nothing to compare to. The azaleas in the front garden were in bloom and were spectacular. The view of Mt. Fuji from... More 

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Thank spicolo
Sydney, Australia
Level Contributor
70 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed April 25, 2015 via mobile

We stayed here as most other places in Hakone were outrageously priced. We took a traditional room which was fitted out with tatami mats, sliding paper doors and had futons for beds. All in all the room was actually pretty good with lots of space and was very clean. The onsen were fine, my wife would have liked an onsen... More 

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2 Thank leisurelymonkey
Kaiserslautern, Germany
Level Contributor
312 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 383 helpful votes
3 of 5 stars Reviewed April 12, 2015

We booked Hakone Hotel Kagetsuen through our local travel office as a spur of the moment trip. We took the Odakyu Romance train to Hakone-yumoto station. Since we wanted to sightsee around the train station, we tried to take advantage of the local baggage delivery service. Unfortunately, for the same day drop off service, bags have to be dropped off... More 

Helpful?
3 Thank forensicsgirl
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Amenities

Highlights
  • Free Parking
  • Restaurant
Things to do
  • Restaurant
In your room
  • Air Conditioning
  • Refrigerator in room
Services
  • Free Parking

Additional Information about Hakone Hotel Kagetsuen

Address: 1244, Itari, Sengokuhara, Ashigarashimo-gun, Hakone-machi 250-0631, Kanagawa Prefecture
Location: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Ashinoko Onsen
Price Range: $91 - $331 (Based on Average Rates for a Standard Room)
Number of rooms: 65
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Also Known As:
Hakone Hotel Machi
Hotel Style:
#22 Onsen Hotel in Hakone-machi
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