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Hakone Hotel Kagetsuen

1244, Itari, Sengokuhara, Ashigarashimo-gun, Hakone-machi 250-0631, Kanagawa Prefecture
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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  • Hakone Visitor Center
    0.3 mi
Reviewed November 15, 2016
I completely enjoyed my stay here and going naked at the Onsen
I completely enjoyed my stay here. If you are sumo sized, plan... more
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73 Reviews from our TripAdvisor Community

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Showing 25: English reviews
Mahwah, New Jersey
Reviewed November 15, 2016

I completely enjoyed my stay here. If you are sumo sized, plan on staying and enjoying this hotel, bring your own robe and slippers. I am 3X. I anticipated nothing would fit and came prepared. Otherwise enjoy the hotel provided robes and slippers. I encourage you to experience the Onsen (hot springs). It took a little effort to go to...

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1Thank LxG51
Texas
Reviewed November 4, 2016

Although your room might not look out on either mountain, there are beautiful views from the roof, if the weather cooperates. And the sunrise over Mt. Hakone in October was gorgeous, with vapor from the base of Mt. Hakone ascending into the sky. Breakfasts and the specially arranged dinners for our tour group were very good. The room was quite...

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Thank Sammie_9
Melbourne, Australia
Reviewed January 14, 2016

This hotel was very pleasant, with helpful staff and excellent food. Also, the onsens (hot baths) were an interesting experience. The only problem we had was with the smell of cigarette smoke. The first room we were shown to absolutely stank, really, really disgusting. The second one was by comparison much better, but still to non smokers it was most...

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3Thank wendy77BB
New York City, New York
Reviewed December 12, 2015

I and my wife stayed in this hotel for 2 nights as a part of group tour and greatly enjoyed our stay. The hotel is nestled on the hills and has great hot springs bath with facilities for private bath. Our room was simple with 2 beds and a part with tatami floors. The staff both at the reception and...

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1Thank Sharu123
Washington DC, District of Columbia
Reviewed December 3, 2015

The hotel looks modern but it is a Ryokan with onsens (Japanese baths) on two levels. They rotate when the upstairs one is for females and the basement for males and vice versa. They are very relaxing. They have both western rooms with beds and Japanese rooms with tatami mats and futons. Our double room had beds but also an...

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2Thank wrbvvf
Bellingham, Washington
Reviewed October 29, 2015

If non-smoking rooms are a necessity don't stay here as there are none. Had to change rooms because first room smelled of cigarette smoke, mustiness and the air conditioning didn't work. 2nd room better, but still marginal. Public hot springs are in poor condition, especially the basement level. Staff polite. Breakfast and dinners were good. Not much of a view...

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1Thank SVcouple
Reviewed October 19, 2015

This place has great hot springs baths and comfortable if tiny rooms though some are larger than the one I got. One of the nice things about the baths here is the option for private baths. Four are available. So if you are squeamish about the bathing naked thing, here's your answer. Food was terrific but I was with a...

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1Thank G W
Reviewed July 1, 2015 via mobile

We stayed 3 nights in this great little hotel in Hakone. It's modern but has a very traditional Japanese feel. Stayed in what they call a western style room, with two double beds, but there was also an area of the room with a low table and tatami mats. The room was quite large and windowed extensively with great natural...

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Thank Doc D
Livingston, New Jersey
Reviewed June 24, 2015

The hotel's location was beautiful. My room looked out upon greenery. There were regular beds, not futons for our group. There is a lovely onsen, which I did not use but saw. There are private hot baths that did not seem appealing, however. I just loved the deluxe massage chair adjacent to the onsen, which was available gratis. The breakfast...

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1Thank BeBeReader
Beaverton, OR
Reviewed May 23, 2015 via mobile

Stayed here 2 nights on a tour. Our room was fairly large for Japan. It included an alcove with a low tea table. We both enjoyed the onsen here. But it was our first time so we have nothing to compare to. The azaleas in the front garden were in bloom and were spectacular. The view of Mt. Fuji from...

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Thank spicolo
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Amenities

Highlights
  • Restaurant
Things to do
  • Restaurant
In your room
  • Air Conditioning

Additional Information about Hakone Hotel Kagetsuen

Address: 1244, Itari, Sengokuhara, Ashigarashimo-gun, Hakone-machi 250-0631, Kanagawa Prefecture
Location: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Ashinoko Onsen
Price Range: $63 - $321 (Based on Average Rates for a Standard Room)
Number of rooms: 65
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Also Known As:
Hakone Hotel Machi
Hotel Style:
#21 Onsen Hotel in Hakone-machi
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Questions & Answers

Here's what travelers have asked, with answers from Hakone Hotel Kagetsuen staff and other travelers.
3 questions
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Bloomington, Illinois
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Check with booking agency for rooms with views of Fuji or Hakone.”
 of 5 bubbles Sammie_9, Nov 4, 2016 | Read review
“Find a different hotel in the area with hot springs.”
 of 5 bubbles SVcouple, Oct 29, 2015 | Read review
“Ask for a front facing room, you'll have a view.”
 of 5 bubbles EmperorMax, May 15, 2014 | Read review
“Try and get the best room you can! I say this because at time of booking we could only get lowest grade room due to "availability". However, place didn't seem busy to us at all so I suspect that there were a lot of better rooms going empty?”
 of 5 bubbles JasonS471, Apr 15, 2014 | Read review
“- If you plan to go during peak travel times (Dec 23-Jan 5, last week in March, or in August), be sure to book your rooms at any Hakone hotel early. We decided 2 weeks before Christmas to extend our stay in Hakone an extra day and had to book at another hotel because no single hotel in the area was available both nights).”
  • Yukata robes provided
  • Bathroom
  • Bathroom
  • Complimentary tea and water heater provided ensuite
  • Twin room with a small table, 2 chairs, and desk
  • Twin room
 of 5 bubbles lt1168, Jan 1, 2013 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question