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Traveler (1802)
Room & Suite (723)
Dining (251)
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Overview
  • Excellent42%
  • Very good37%
  • Average14%
  • Poor5%
  • Terrible2%
Travelers talk about
“historic hotel”(25 reviews)
“john lennon”(21 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (1,029)
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340 results
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133
102
64
31
10
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All reviewshistoric hoteljohn lennonthe main dining roomthe indoor swimming poolforest lodgesmall museumagatha christiekorean restaurantsilver servicetime warptrain stationspecial hotelup to datejapanese gardenthermal waterbeautiful gardentea room
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1 - 5 of 340 reviews
Reviewed May 10, 2018

This hotel is by far the best place to stay in the Hakone area. The atmosphere and decoration has been kept as it was almost a century ago, yet the rooms are clean and well renovated. The main restaurant is a little expensive, but good...More

Thank Danae l
Reviewed April 30, 2018

My god, reading some of the negative comments on here about this beautiful time warp of a hotel just gets my back up. What do you expect going into a hotel founded in 1878? En suite jacuzzis!? This is was the best hotel we stayed...More

1  Thank SimonSavory
Reviewed April 10, 2018

This hotel isn't too bad, but just a bit outdated. We stayed here for 2 nights and that was more than enough. The room was big, but quite cold and had a bit of a smell too it. I wouldn't say that this would be...More

Thank Jason S
Reviewed March 12, 2018 via mobile

We were expecting a more traditional space given Fujiya hotel is one of the oldest operating hotels in Japan but instead got a hotel that’s simply stuck in the ages. The exterior of the building is impressive but the interior is simply tired. The onsen...More

1  Thank Jessica B
Reviewed March 10, 2018

It was a very pleasant stay and Japanese experience at this heritage hotel. The room was big and spacious. The staff were very professional. There is a very beautiful garden that you can walk in but be aware of spiders!

Thank Marian M
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Hotel class
Hotel Style
#5 Onsen Hotel in Hakone-machi
#7 Romantic Hotel in Hakone-machi
#8 Luxury Hotel in Hakone-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Hotel class
Hotel Style
#5 Onsen Hotel in Hakone-machi
#7 Romantic Hotel in Hakone-machi
#8 Luxury Hotel in Hakone-machi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveler (1802)
Room & Suite (723)
Dining (251)
Pool & Beach (26)
Business Center & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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Kenney W
August 6, 2017|
AnswerShow all 4 answers
Response from QuietBrazilian | Reviewed this property |
Japanese hotels are usually very restrictive about usage of their facilities for non-guests, beside there is no facility use fee system in the Fujiya Hotel, as far as I remember. The so called "traditional hotels" are more... More
1
Vote
Stefanie Z
March 31, 2017|
AnswerShow all 4 answers
Response from mskwd | Reviewed this property |
I think so. They have a few different dining options there and if you eat Japanese, gluten free is not too hard. Tricky one is the soup stock they use in Japan, since fish stock is used commonly.
1
Vote
asantaga
February 20, 2017|
AnswerShow all 6 answers
Response from | Reviewed this property |
As the others have said, there are restaurants at hotel .... but we found it expensive ($8 charge for bread) and not very good. The dining room is impressive though and staff try their best to do silver service. There is a... More
1
Vote
Room Tips
"stay away, until they learn to respect their heritage AND their clients again"
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"Garden view room is better than Mountain View room"
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"Avoid it, not worth your hard earned cash"
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"Insist on modern wings but better still go elsewhere until they do a makeover worthy of the magnificent site ."
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