Each time we come to Hakone we stay at this hotel. Although it can be a little isolated, it is the perfect place for a walk early in the morning and a great view of Mount Fuji on a clear day (see picture). The rooms are big by Japan standard and comfortable. We booked the dinner inclusive package and dinner was great. But it can be a little monotonous if you stay longer than 2 nights as you will probably be bored with the same spread. They have the shuttle service to/from Odawara station. So that makes it convenient for travellers. Be warned. They are very strict with the number of people staying in the room, as with most Japanes hotels.
Do not stay at this hotel if you are a Westerner they do do not look after you they prefer the Chinese or Asian decent. You also cannot use the hot springs if you have tattoos which most Westerners I know have at least have one. You are also very isolated you can only catch a shuttle bus to the local town which takes up to 30 mins. The only food you can eat here is what is available at the hotel restaurant which is highly over priced unless when you are in the local town you bring some food back with you. Arrived today 27th Jan it is snowing , very cold and a huge language barrier. Very isolated bus only goes into town on the half hour.
The Prince Hakone is luxury hotel with very good staffs and friendly. Hotel has big space room with comfortable bed. We can walk belong the lake so relax. There are Easy to go Hakone shrine and check point center of Hakone.
Our group of 14 guests enjoyed an Amazing buffet lunch. The presentation and selection of Japanese style food was outstanding. From the starters, mains and deserts there was an excellent and thrilling choice. Great tea and coffee as well.
We came to this hotel because it was one of the only available places for our last minute trip out of Tokyo to Hakone. We UNFORTUNATELY paid $1,000 for two nights stay. Let me start with saying that I understand the troubles caused by the typhoon - I don’t hold against them any damages beyond their control. BUT... when we booked the room it explicitly said that it included dinner & breakfast - no biggie if it doesn’t - except that when you get there they say it doesn’t include dinner, that nothing else is open and you have to eat at the only restaurant available which is going to be flat fee of $120. All other shops closed. Also, the shuttle they said would be provided wasn’t on a Saturday - so we paid $100 for a taxi from the train to the hotel. The listing also said the rooms had air conditioning etc ... except when it was boiling hot at night & we went to the desk to ask about the controls they said it is “four seasons conditioning “ - aka open the doors & whatever season it is outside will also be in your room. Awesome. Especially when it’s raining & windy and you can’t open the doors so you swelter all night. Then there’s the Onsen bath - which is a main reason many people go to Hakone ... did you know if you have a tattoo - no matter how small - you are banned from Onsen? I didn’t. I did research on cleanliness of the baths, tradition & how to be respectful of baths etc ... I didn’t even think to google whether or not tattoos were allowed. It didn’t say anything at all about this on their website. Again, I understand that things happen, but their website said NONE OF THIS or we would have gone somewhere else. We essentially spent $1,000 do go to a hotel & walk to B-rate tourist shops. Also, after the booking, when we checked out there was another $60 tax that they didn’t mention upon check in and it definitely wasn’t mentioned online. Otherwise, The staff was kind and the buffet was fine. The lake was very pretty. We did enjoy the garden walk from Moto Hakone up the mountain back to the hotel. …