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Matsuzakaya Honten

57 Ashinoyu, Hakone-machi, Ashigarashimo-gun 250-0523 Kanagawa Prefecture
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Traveler (194)
Dining (52)
Room & Suite (33)
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#66 of 253 hotels in Hakone-machi

If you’re looking for a luxury onsen ryokan in Hakone-machi, look no further than Matsuzakaya Honten.

Nearby landmarks such as Hakone Shrine / Kuzuryu Shrine Singu (1.5 mi) and Cedar Trees of Hakone Old Road (1.9 mi) make Matsuzakaya Honten a great place to stay when visiting Hakone-machi.

Guest rooms offer a flat screen TV, air conditioning, and a refrigerator, and Matsuzakaya Honten makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the onsen ryokan, including a 24 hour front desk, baggage storage, and a gift shop. In addition, guests can enjoy an on-site restaurant during their visit. As an added convenience, there is free parking available to guests.

During your visit, be sure to check out a popular Hakone-machi dim sum restaurant such as Gyoza Center, which is a short distance from Matsuzakaya Honten.

Should time allow, Okada Museum of Art, Chisuji Falls, and Hakone Stone‐paved Road are some popular attractions that are within walking distance.

The staff at Matsuzakaya Honten looks forward to serving you during your upcoming visit.

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Free breakfast
Children Activities (Kid / Family Friendly)
Baggage storage
Gift shop
Bar / lounge
Breakfast available
Complimentary instant cofffee
Complimentary tea
Hot spring bath
Non-smoking hotel
Shared bathroom
Shared lounge / TV area
24-hour front desk
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Room features
Blackout curtains
Air conditioning
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Bottled water
Clothes rack
Hair dryer
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Room types
Non-smoking rooms
Good to know
Languages Spoken
English, Chinese, Japanese
114Reviews2Q+A3Room tips
Traveler rating
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Popular mentions
Mobile761046 wrote a review Jan 2020
2 contributions6 helpful votes
This is a beautiful place with great service. The private Onsens are amazing and very relaxing. The traditional ryokan setting near Mt. Fuji, the clothing and rooms are very comfortable. However, we are vegetarians and prior to coming we were assured proper vegetarian food would be available during the breakfast and dinner times. Their version of vegetarian food is raw vegetables and steamed tofu. My wife and I were basically hungry for 24 hours until we reached our next destination. Highly recommended, but if you are vegetarian, take this as your warning with lack of food.
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Date of stay: January 2020
Cheryl C wrote a review Sep 2019
Edmonton, Canada20 contributions1 helpful vote
I can't recommend this place enough. A hundred times. A billion times. This was my first experience with a ryokan in Japan and it was absolutely perfect. The place is located a fair distance from the Hakone-Yumoto Station, but we hopped on a city bus and it took us there in about half an hour (through the windy mountain roads, too, which was cool). We were greeted with a welcome sakura tea and biscuit snack, then shown to our rooms. The ryokan itself is stunning, clean, well-maintained, and very peaceful. The greenery around it is amazing!! I've never stayed in such a peaceful place before. We booked the traditional Japanese tatami room with private indoor onsen and it was beautiful--plenty of room and a nice view of the green garden. We booked a private outdoor onsen twice during our stay and I can't express how heavenly this was. Bathing in healing waters on a nice day outside in the mountains--amazing. The changing room and bathroom attached to the private onsen were beautiful, too. I'm celiac and they were able to accommodate a gluten free kaiseki breakfast and dinner for me. It was excellent! We're both part Asian and love Japanese food, so we had no problem with the menu and will gladly eat grilled fish for breakfast--just a heads up that it's a very traditional Japanese meal. It was delicious. We also wandered the grounds a bit in our yukata and visited the shrine. The nature around the ryokan was stunning and we got tons of amazing pictures. The staff were wonderful to us the entire time and were extremely polite and accommodating. Will hands down, 100% recommend this ryokan to anyone looking for tranquility, relaxation, and a great meal.
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Date of stay: September 2019
Room Tip: The Japanese tatami room with private onsen was spacious and comes with your own hot spring bath
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1 Helpful vote
rowshel wrote a review Jul 2019
Kaneohe, Hawaii11 contributions
We visited this ryokan as a part of our family vacation. There were 8 of us and we all had a very enjoyable, relaxing and fulfilling experience. The staff were amazing from the time we arrived till we left. They were extremely welcoming, accomodating, helpful and friendly. The food was excellent and memorable. Amazing service and staff...everything was great. It is a beautiful & quiet location and the rooms are awesome.
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Date of stay: July 2019Trip type: Traveled with family
qiuluzhao wrote a review May 2019
London, United Kingdom8 contributions4 helpful votes
We went there during Easter holidays and stayed there for one night. 4 adults and one baby. The hotel staff was also friendly. Food was perfect. It’s just very unique experience to enjoy the stay at this very traditional Japanese hotel with private hot spring. The hotel has a history of 400 years and it’s so beautiful.
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Date of stay: April 2019Trip type: Traveled with family
CoconutVanilla wrote a review Apr 2019
Ko Samui, Thailand55 contributions37 helpful votes
If I had to sum up this place in a word, it'd be 'excellent'. This was our very first experience of a traditional Japanese Ryokan. When we arrived I was unwell and we were tired after travelling from Tokyo (it is a little way away from Yumoto - something to note as we missed our train on the way back!!). We had to wait to check-in, but once we did we were blown away. The room itself was gorgeous - clean, comfortable and spacious with breathtaking views over the onsen and scenery behind. It began to snow, so we snuggled down at our heated table and waited for dinner. I am vegan and gluten intolerant, so we'd emailed ahead to ask if they could accommodate me. I don't think I have ever been so well accommodated for...the dinner was absolutely beautiful. 6 courses of traditional Japanese cuisine, all adapted for me. Each course was explained to us by our lovely, attentive server, who was sure to point out where everything had been adapted for me, even bringing the gluten-free soy sauce bottle to show me! The evening was just gorgeous from start to finish - it was snowing heavily outside, so being cosy inside eating such lovely traditional food was magical. The breakfast was also amazing - not everything was really to my taste but I could tell it was all excellent quality and cooked with care. Super comfy beds - we slept like babies! Huge thank you to the staff for being so welcoming and accommodating. Both of us really enjoyed the experience and would recommend to anyone wanting a taste of traditional Japanese hospitality.
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Date of stay: March 2019
Trip type: Traveled as a couple
$460 - $604 (Based on Average Rates for a Standard Room)
JapanKantoKanagawa PrefectureAshigarashimo-gunHakone-machiAshinoyu Onsen
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Frequently Asked Questions about Matsuzakaya Honten
Which popular attractions are close to Matsuzakaya Honten?
Nearby attractions include The Hakone Open-Air Museum (1.7 miles), Pola Museum of Art (2.7 miles), and Okada Museum of Art (1.2 miles).
What are some of the property amenities at Matsuzakaya Honten?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Matsuzakaya Honten?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Matsuzakaya Honten?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Matsuzakaya Honten?
Yes, free parking is available to guests.
What are some restaurants close to Matsuzakaya Honten?
Conveniently located restaurants include 808 Monsmare, Itoh Dining by NOBU, and Unagitei Tomoei.
Which languages are spoken by the staff at Matsuzakaya Honten?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Are there any historical sites close to Matsuzakaya Honten?
Many travelers enjoy visiting Hakone Shrine / Kuzuryu Shrine Singu (1.5 miles), Hakone Sekisho and Hakone Sekisho Museum (2.1 miles), and Chokozan Shoutaiji (4.7 miles).