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88 Tonosawa, Hakone-machi, Ashigarashimo-gun 250-0315 Kanagawa Prefecture
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#78 of 253 hotels in Hakone-machi
Travelers' Choice

Looking for a place to stay in Hakone-machi? Then look no further than Kansuiro, a charming onsen ryokan that brings the best of Hakone-machi to your doorstep.

Guest rooms offer a flat screen TV, air conditioning, and a minibar, and Kansuiro makes getting online easy as free wifi is available.

You can also take advantage of some of the amenities offered by the onsen ryokan, including room service, shops, and a gift shop. As an added convenience, there is free parking available to guests.

Close to some of Hakone-machi's most popular landmarks, such as Fukazawa Zeni Araibenzaiten (0.1 mi) and Tamasudare Shrine (0.2 mi), Kansuiro is a great destination for tourists.

While visiting Hakone-machi, you may want to try some shrimp at one of the nearby restaurants, such as Gyoza Center.

Hakone-machi is also known for some great waterfalls, including Tamadare Falls / Hien Falls, Chisuji Falls, and Hiryu Falls, which are not too far from Kansuiro.

We’re sure you’ll enjoy your stay at Kansuiro as you experience everything Hakone-machi has to offer.

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Table tennis
Shuttle bus service
Banquet room
Gift shop
Vending machine
Hot spring bath
Non-smoking hotel
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Room features
Air conditioning
Room service
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
Historic Hotel
Languages Spoken
English, Japanese
107Reviews9Q+A10Room tips
Traveler rating
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Popular mentions
HL❤️ wrote a review May 2020
Gold Coast, Australia100 contributions8 helpful votes
We stayed 3 nights in Ajisai room, with private onsen. Exceptional traditional ryokan experience, this place is very historical with more than 400 years history, breathtaking with the building, atmosphere and surroundings. From the moment we arrived, they well look after us with thoughts, polite and friendly. During the stay, we had not one day having the same food, provided breakfast and dinner, the meals were served in our room, so fresh and delicious and high quality. Our room Ajisai was located in the ground floor, beautiful garden view outside and very quiet and peaceful. We enjoyed the in room onsen and we also visited both outdoor onsen - few minutes walk from our room, during the day outdoor onsen are only restricted one for male and one for female, from 10pm onwards, couples can use privately, and they both very beautiful with view. Every morning we walk around the place, river on the side and it's just so peaceful. Hint: spend time in Kansuiro, walk the whole place, there are alot of antique treasure display, have a drink in their old bar, only open for several hours and closed at 4pm. We will definitely be back and will stay longer, it's one of the best authentic ryokan we experienced.
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Date of stay: March 2020
Room Tip: with private onsen also if you're a smoker, choose the room can smoke
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Olivia P wrote a review Feb 2020
2 contributions
Had the most amazing stay at Kansuiro Ryokan....only wish we had stayed for longer! Location: We stayed here for one night on our way from Tokyo to Kyoto. Getting there was very east, taking the Shinkansen then local bus. The Food: The dinner, served in our room, was one of the best I have ever had! I am a vegan, and they were so helpful in catering to my dietary restrictions. I would just let them know when you book. Breakfast was very good as well. The Room: Our room was BEAUTIFUL, with a view over the river. Our bathroom had a wooden hot-tub of sorts...honestly, we would have been happy if that were the only spa. More on those later...The mattresses were very comfortable and it was hard to transition to sleeping in a Western-style bed at our hostel in Kyoto afterward. The Spas: There were three spa locations we could use - shared indoor, private indoor, and shared outdoor. All were wonderful and we had a lot of fun making the rounds. It was off season when we went in mid-February, so I had all of the shared spas to myself. All in all, would highly recommend Kansuiro! We loved going in February, as the weather was great and we got to see all of the blossoms minus the crowds.
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Date of stay: February 2020
myst_haidian wrote a review Feb 2020
Incheon, South Korea598 contributions77 helpful votes
Standing by the river and surrounded by the woods, the hundred year old building itself is a treasure! It might as well be called a museum. (whether living in a museum is a good thing is up to debate) And the outdoor onsen is pure enjoyment. Room is standard Japanese ryokan style and we had a corner room called suiren which has great view of the river and the surroundings and we totally loved it. On top of the outdoor bath, there is also an interesting indoor bath. Food is standard Japanese meals -- served in your room, nicely presented and tasty. They changed courses during our stay and everyday we had different dinner and we really appreciate that. There is a great little bar called bar manga that absolutely has the 1900's feel. We had a wonderful time there. Staff are caring and have the omotenashi spirit. In terms of the onsen, food or room, there might be better choices but the rich history and beautiful surrounding definitely make the stay memorable. And of course, always the most memorable are the lovely people here.
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Date of stay: February 2020Trip type: Traveled as a couple
3 Helpful votes
kidatheart999 wrote a review Dec 2019
Markham, Canada10 contributions1 helpful vote
Spent Christmas Day here. Lovely and authentic ryokan with private onsen which was important to us. Stayed here with my wife and two adult sons. Had a great relaxing time. It is not cheap but worth the experience. Stayed in the Momiji room.
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Date of stay: December 2019Trip type: Traveled with family
Meowwww1968 wrote a review Oct 2019
Kuala Lumpur, Malaysia1,244 contributions185 helpful votes
Stayed just a night. We were given room with an en-suite bath but no hiroen (table and chairs by the window in a separate tatami area). Original booking showed a hiroen and no en-suite, only attached toilet, not bath. I like hiroen so I’m not sure I consider it an upgrade or not 😅. Very clean and authentic. I like how despite being very old (the building is 100 years old) the en-suite bath is new. Room is very nice and large for 2 pax. No view unfortunately. And the inside can be clearly seen by people going to the outdoor Onsen. A bit disconcerting since the sliding windows do not offer full privacy 🤪. Meals were served in-room and they were exquisite and far too much even for a Japanese food lover like me. True Kaiseki with dishes being brought bit by bit. The hostess attached to us spoke good English and was very friendly. Our room was on the 2nd floor. Onsen on the 1st and 3rd floor as well as the nice albeit small rotenburo up the hill. We traveled with another couple who took a nicer room with direct access to the riverside walk. Unfortunately it was raining the whole time until the last hour before we checked out. They had a bit of an issue at check-out when the cashier gave them 2 room bills to settle (2nd room belonged to someone else totally, not even me!). Luckily my friend checked. Overall it was a nice stay if you want full-on Onsen experience. Really quite expensive though...
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Date of stay: October 2019Trip type: Traveled as a couple
1 Helpful vote
$241 - $558 (Based on Average Rates for a Standard Room)
JapanKantoKanagawa PrefectureAshigarashimo-gunHakone-machiTounosawa Onsen
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Frequently Asked Questions about Kansuiro
Which popular attractions are close to Kansuiro?
Nearby attractions include Tamadare Falls / Hien Falls (0.3 miles), Amidaji Temple (0.4 miles), and Hakone no Ichi (0.6 miles).
What are some of the property amenities at Kansuiro?
Some of the more popular amenities offered include free wifi, a lounge, and a spa.
Which room amenities are available at Kansuiro?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kansuiro?
Guests can enjoy a lounge during their stay.
Is parking available at Kansuiro?
Yes, free parking is available to guests.
What are some restaurants close to Kansuiro?
Conveniently located restaurants include 808 Monsmare, Chimoto Ekimaedori, and Hatsuhana Soba Honten.
Which languages are spoken by the staff at Kansuiro?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Kansuiro?
Many travelers enjoy visiting Hakone Shrine / Kuzuryu Shrine Singu (4.3 miles), Daiyuzan Saijoji Temple (Doryoson) (4.8 miles), and Odawara Castle (3.6 miles).