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Setsugetsuka

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Setsugetsuka
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485 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Hk
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This is a nice hotel with comfortable hot spring, both public and private hot spring. Food are good and they provide Japanese and western style breakfast. However the staff , especially a female, short hair staff was really impolite and even didnt smile when we ask some question. Since I had some delivery from rakuten to the hotel, when I... More 

Helpful?
Thank Chhkimmy
Sydney, Australia
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed August 15, 2016 via mobile

We had no idea what to expect of Hakone, nor the hotel, when we made the booking and we're thrilled with both the hotel and the Hakone area. While this is a hotel - not a ryokan as some people may hope to find - it is none the less a true Japanese experience and a place where many Japanese... More 

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Thank SdeB101
Labin, Croatia
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 5, 2016

Traditional Japanese spa nestled in the mountains. Getting to the place took a bit of train hopping but our agent made it look so easy. Ensure you take of your shoes before stepping onto tatami in your room. We had a traditional Japanese room (spectacular) - wearing the jakuta we had our full emersion into Japanese lifestyle. Hot tip Take... More 

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1 Thank David M
Singapore, Singapore
Level Contributor
134 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed June 16, 2016 via mobile

I picked this hotel bcus it is a popular choice and that the hotel looks really nice and modern which I wanted to try something different. Then we realised it is not really our type of onsen hotel we enjoyed as we pref a more laid back and traditional type. this is a busy hotel with a lot of tourists.... More 

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Thank wynsum
Macau, China
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 6, 2016

Went here for my anniversary trip with my wife, this is the second worse experience we had staying in a hotel in Japan. The receptionist was far from friendly, there was lots of ants in the room. The amount of water stink on the shower head and the sink above the toilet bowl looked like they haven't been cleaned for... More 

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Thank TonyIan
Oxnard, California
Level Contributor
8 reviews
5 of 5 stars Reviewed May 15, 2016 via mobile

Close to Gora station and a great start point for other sites in Hakone. Literally we walked out Gora station and found Setsugetsuka at the next intersection! Food is what you get around area, don't expect anything like Tokyo. My fiance and I enjoyed the local snacks and small town restaurants. We bought these pickled plums that were great appetizers... More 

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Thank John J
Sydney, Australia
Level Contributor
193 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed May 8, 2016

Only stayed for one night but tried to get everything in as we could. We got a room for 4 which is split into two large single beds plus 2 tatamis. Your room has a shower which opens onto the balcony and an open air wooden Japanese tub. Truly an experience. Tried both the open air bath (water wasn't overly... More 

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1 Thank wanderlust_rambler
Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 25, 2016

This is my first time staying at a ryokan, and the experience was amazing. Very nice rooms and facilities, and hotel provides yukata (traditional Japanese clotes) for guests to wear during the stay. We were a group of 4 friends, so the roo was big enough to accommodate all of us (2 "western" beds, and 2 futons). The package included... More 

Helpful?
Thank Jorge Q
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 18, 2016

The hotel was very much near the Gora Station. We were offered a upgrade with little cost, so we took the opportunity and really enjoyed the spacious room. The private hot spring was nice and special. Dinner was OK compared to other Japanese style hotel (ryokan) I had stayed in. The hotel was too crowded for my liking and I... More 

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1 Thank 宏成 涂
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 16, 2016

This ryokan located just outside of Gora station which is very convenient to take the cable car to the mountain. Every room in this hotel has private open air bath tub on the balcony and traditional Japanese setup. (tap water) And their onsen is amazing. We are little too shy to go in the public onsen, however we found out... More 

Helpful?
1 Thank Minwen W
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free Internet
  • Spa
Things to do
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking

Additional Information about Setsugetsuka

Address: 1300 Goura, Ashigarashimo-gun, Hakone-machi 250-0408, Kanagawa Prefecture
Location: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Gora Onsen
Price Range: $211 - $681 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Setsugetsuka 4*
Number of rooms: 158
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Also Known As:
Setsugetsuka Hotel Hakone-Machi
Hotel Style:
#10 Luxury Hotel in Hakone-machi
#11 Top resorts Hotel in Hakone-machi
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