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Gora Tensui

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107 Reviews from our TripAdvisor Community

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Showing 51: English reviews
London, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

When we entered the reception the first thing we saw was a bright yellow JCB . They work Monday thru Saturday 7-6! It's due to continue until December but then the view will be obliterated by the new building. The private onsen was mouldy & stained. We were disappointed. The AC is incredibly noisy in the bedroom so I switched... More 

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Thank FamilyHolidaysRus
Milton Keynes, United Kingdom
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stayed here as a part of our trip of a life time to Japan and totally regret it. I will statr by saying first impressions are good. The feet in warm water as you enjoy a drink was interesting, annoying, but interesting. The ceremony of secretly removing your shoues and replacing them with slippers was a nice touch, and... More 

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Thank dontfloweritup
Hakuba-mura, Japan
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 28, 2016

We enjoyed our stay at Gora Tensui, there was a choice of onsen and spacious en suite in our room, we missed dining at the restaurant because we didn't pre book, however the staff recommended a fantastic tofu restaurant close by, great recommendation! The room was traditional, spacious and clean. Staff were very helpful with parking, coming outside to show... More 

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Thank bearsdenhakuba
Dubai, United Arab Emirates
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 6, 2016

We did not realize how big an area Hakone actually was until arriving in the area. It took us two trains to arrive in Gora but I am glad we did as it was a fantastic base for seeing the area. Most of the sights were in easy distance through the public transport systems near the hotel. Hakone is fairly... More 

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Thank Aaron C
Woodbridge, United Kingdom
Level Contributor
65 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed June 3, 2016

The hotel's main selling point of the warm foot-bath along the bar is, frankly, just annoying. If you want to have a drink you not only have to hope to find a passing member of staff (who will serve you a massively overpriced short measure) you also have to take your shoes and socks off and then when you are... More 

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Thank Terence1809
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 6, 2016 via mobile

I am sorry I spent twice the price of the palace hotel in Tokyo in this Ryokan Service was bad with screaming kids in the restaurant but more importantly got sick for 5 days because of what they served for diner! So basically ruined a so far great time in Japan! Oh by the way view on construction site from... More 

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1 Thank Jerome H
Central London
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed April 22, 2016

We booked on the basis of other Trip Advisor reviews and were a little disappointed. Firstly the positives, its near the station (but be warned the signage outside is only in Japanese); the staff are very helpful and the staff and service in the dining area are really very good. On the flip side; we stayed in Room 307 and... More 

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2 Thank Cantium
Dallas, Texas
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 20, 2016

We were a little early arriving at Gora Tensui. Our room was ready but we did not experience the check in described by other guest which included a hot water footpath with champagne. No worries, the young man who welcomed us invited us to have complementary drinks later. We were led to our room which was a bit of a... More 

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Thank Onlythebest1004
London, United Kingdom
Level Contributor
142 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed April 11, 2016 via mobile

Tensui is ideally located 1 minute walk from the train station. The lobby is spacious and you are welcome with a glass to drink and invited to dip you feet in the water running by the lobby bar while sitting at it. The room was simple but very charming and done with a lot of taste. The onsen area in... More 

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Thank FabienRomero
Hong Kong
Level Contributor
51 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed April 9, 2016

I stayed in Gora Kadan when I stayed at Hakone a few years ago, it was an amazing experience but at a price. Stayed Tensui this time cos I the rate is half that of Kadan. Tensui is a relatively smaller hotel but the room and lobby are very nice and relatively good service. There is a public spa and... More 

Helpful?
Thank HKG_Traveller2010
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking

Additional Information about Gora Tensui

Address: 1320-276 Gora, Ashigarashimo-gun, Hakone-machi 250-0408, Kanagawa Prefecture
Location: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Gora Onsen
Price Range: $298 - $853 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gora Tensui 4*
Number of rooms: 20
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Also Known As:
Gora Tensui Hakone Machi
Hotel Style:
#2 Romantic Hotel in Hakone-machi
#11 Spa Hotel in Hakone-machi
#17 Luxury Hotel in Hakone-machi
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