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Hotel Okada

Traveler (345)
Room & Suite (240)
Video (2)

About

#40 of 255 hotels in Hakone-machi
Location
Cleanliness
Service
Value
Set in the convenient location of Hakone-machi, easily accessible by all modes of transportation, Hotel Okada is a large traditional Japanese hotel, featuring 12 floors, 117 guest rooms, and a total capacity of 658 persons. As well as the main attraction of the superb hot springs located within the hotel and hotel grounds, the hotel also offers practical rooms of various sizes, meeting rooms, and facilities for after-parties. Hotel Okada can provide a diverse number of services for a wide range of customer needs.
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Property amenities
Free parking
Restaurant
Bar/Lounge
Spa
Pool
Room service
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Conference Facilities
Hot Tub
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Sauna
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mountain View
Hotel links
Visit hotel website
Special Deal:Save on Activity tickets
Hotel packages
368Reviews
11Q+A
23Room tips
Traveler rating
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Popular mentions
We spent one night here. Our room was very nicely appointed and we had an in-room stone bath allowing us to avoid the public nudity requirement of using the shared baths. Dinner and breakfast were included buffet style and the food was reasonable for a buffet but also no better
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Response from Discover780250, マネージャー at Hotel Okada
Responded 3 weeks ago
Thank you for your feeback regarding your stay in Hotel Okada. We're glad to know you had a good time, and we're really happy with the words "We might stay here again". We'll try our best on keeping our service and making it better. We all look forward to seeing you again in the future. Best regards,
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Arrived after 7 pm and took taxi from station. They have a set fee of 730 yens. The shuttle is 100 yen per person. Check in was quick and chose a Japanese style room with an indoor onsen. A bit small for 4 people. We were asked about our dinner time and by the time we were back
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Response from Discover780250, マネージャー at Hotel Okada
Responded 3 weeks ago
Thank you for your feeback regarding your stay in Hotel Okada. We're glad to know you had a good time with us and really happy with your feedback about the staff hospitality. We'll try our best on keeping our service and making it better. We all look forward to seeing you again in the future. Best regards,
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We are from the uk and thought we would give a traditional hotel a go. We loved it! We stayed on the floor beds which aren’t as comfy as a proper bed but such a great experience! Loved the customer care of the hotel too. However the food is basic and the furnishings are a
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Response from Discover780250, マネージャー at Hotel Okada
Responded Apr 11, 2019
Dear Chrismorrowfrost Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.
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+1
Do not recommend you book this hotel, false advertising of their room versus actual Unprofessional staff and food not as good as they look in website Stayed in different other hotel in hakone but by far the worst
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Response from Discover780250, マネージャー at Hotel Okada
Responded Feb 8, 2019
Dear Heidi Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some part. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.
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Easy way to see the Hakone area . The planning and booking was super easy using the Japanican website and Sunrise Tours delivered on what they promised. We stayed at the Hotel Okada with meals included. The Kaiseki dinner was serve in our room, we picked the time for it to be
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Response from Discover780250, マネージャー at Hotel Okada
Responded Jan 28, 2019
Dear Terry G Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.
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PRICE RANGE
$208 - $621 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
okada hotel hakone machionsen hotel okada
LOCATION
JapanKantoKanagawa PrefectureHakone-machiHakoneyumoto Onsen
NUMBER OF ROOMS
122
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