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885 Sengokuhara, Hakone-machi, Ashigarashimo-gun 250-0631 Kanagawa Prefecture
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Traveler (433)
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 10/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mount View Hakone
Updated 10/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 253 hotels in Hakone-machi
A 2-minute walk from the Hakone Lalique Museum, hotel Mount View Hakone features indoor and outdoor Nigori-yu hot spring baths, Japanese-style rooms and Japanese cuisine. Massage treatments can be arranged, and free wired internet is available in the lobby. Guests at Hakone Mount View can enjoy rare volcanic hot spring water (called Nigori-yu), either in a public bath or a private one, for an additional fee. The hotel provides ping-pong, a shop with local products and free parking. The tranquil rooms feature a tatami (woven-straw) floor and traditional futon beds. Amenities include an LCD TV, a safe and yukata robes. All rooms have a private toilet and a washstand. The bathroom facilities are shared. Japanese meals, featuring local and seasonal ingredients, are served for breakfast and dinner in the dining room. Mount View Hakone is a 15-minute walk from Hakone Garasu-no-Mori (the Venetian Glass Museum), and a 15-minute drive from Gotenba Premium Outlet Mall. JR Odawara Station is a 3
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Location

Full view
95Great for walkers
Grade: 95 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
885 Sengokuhara, Hakone-machi, Ashigarashimo-gun 250-0631 Kanagawa Prefecture
Name/address in local language
Getting there
Haneda Airport48 miSee all flights
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346Reviews54Q+A22Room tips
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Popular mentions
Harald Gracholski wrote a review Nov 2020
Cologne, Germany6784 contributions441 helpful votes
+1
The Mount View Hakone is a ryokan that may not be very new and has slightly come of age, but manges to convince on other fields of expertise. We loved the privately bookable onsen and were particularly fond of the dinner experience that was lavish, fresh and memorable - a true highlight of every night. It was a relaxing stop: long walks, good food, no TV or other entertainment, making it the perfect getaway spot close to busy Tokyo.
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Date of stay: December 2019
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Response from マウントビュー 箱根, お客様サービス / フロント オフィス at Mount View Hakone
Responded Mar 10, 2021
This time, please choose our hotel from the many hot spring inns in Hakone. Thank you very much. Thank you for your wonderful reviews. Above all, the fun of an inn ... in hot springs, yukata, and tatami rooms We are very pleased with your satisfaction. If you miss Japan or a Japanese hot spring inn, Please come by all means. Looking forward to seeing you from the bottom of my heart All the staff are waiting for you.
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Cory D wrote a review Jul 2020
Sagamihara, Japan34 contributions15 helpful votes
One night stay while visiting Hakone. The onsen was nice, with the option to reserve private baths. Highlight was dinner. Huge variety of traditional Japanese dishes and Kobe beef that melts in your mouth. Staff was exceptionally nice and gracious. There are English speakers at the front desk.
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Date of stay: July 2020Trip type: Traveled as a couple
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Response from マウントビュー 箱根, お客様サービス / フロント オフィス at Mount View Hakone
Responded Mar 10, 2021
Thank you for visiting our hotel. We are very pleased to see that you can relax in the "Nigori-yu", which is our pride. Unlike Tokyo and Kyoto, Hakone is quiet, but for that reason, I hope you can spend a time like Japan. Is it not? We are happy to enjoy the traditional Japanese hot springs, yukata, Japanese food, and the culture of the inn. Please come to Hakone again. All the staff are waiting from the bottom of my heart.
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petetupper wrote a review Apr 2020
Haikou4 contributions
Great value, great food, great views. Comfortable beds, nice staff. Good skiing. Would come again! Many thanks. Also great Onsen. Dinner was especially nice. We only stayed one night but would like to have stayed longer.
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Date of stay: April 2020Trip type: Traveled with friends
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Response from マウントビュー 箱根, お客様サービス / フロント オフィス at Mount View Hakone
Responded Mar 10, 2021
Thank you for visiting our hotel. We are very pleased that you can enjoy the highly effective natural hot spring "Nigori-yu" that has received the highest evaluation. If you have dinner in a yukata, rest on a futon in a tatami room, or if you have a precious time in Japan or if you are in Japan, please come to our hotel. All the staff are waiting from the bottom of my heart.
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Russell G wrote a review Mar 2020
Melbourne, Australia2 contributions
We stayed for one night in Hakone. The location was fairly central although if we had a time again, we probably would have booked a hotel closer to the Hakone ropeway / Lake Ashi as it had a nicer feel / vibe to the town. There were plenty of restaurants within a few mintues walk. The main bus from Odawara Station stops right outside the hotel (approx 45 mins ride). The same bus stop also takes you directly to the Hakone Ropeway (approx 15 ride). You can also walk about 5 minutes to another bus stop which takes you directly to the premium shopping outlets in Gotemba (approx 20 min ride). This was really handy given it was raining when we arrived and not appropriate for outdoor sight seeing The room was traditional ie fairly basic but very spacious. Beds were futons which I found comfortable enough. We elected to not book the room with a private bathroom although the room did have a sink and seperate toilet. This was fine for 1 night however would recommend a private bathroom if you stay for longer. We also enjoyed a private onsen which was worth the 3000 yen for 45 mins. Traditional japanense breakfast was included and was great to experience at least once. Only negative was how strict they were for the 3pm checkin when we arrived around 1pm (note that this wasn't unique to this hotel). The hotel wasn't busy yet we weren't allowed to access our room until after 3pm.
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Date of stay: March 2020
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Response from マウントビュー 箱根, お客様サービス / フロント オフィス at Mount View Hakone
Responded Mar 10, 2021
Thank you for visiting our museum. We are delighted that you are satisfied with the rooms, the food, and the hot springs. Slowly enjoy the hotel's proud "Nigori-yu" I hope it will be a wonderful memory. Hakone is exceptional as well as during the autumn leaves season, when it is cherry blossoms and fresh green. Please come again by all means in different seasons. All the staff are looking forward to seeing you and look forward to seeing you.
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fernygirl44 wrote a review Feb 2020
Cairns, Australia42 contributions47 helpful votes
We loved the experience of staying at a typical Japanese Ryokan. Half board highly recommended to sample the different foods on offer & the food was delicious. Very helpful, friendly reception staff who gave good advice how to spend our day sightseeing in the region and see the major attractions using the buses. The other staff in the hotel were also very friendly. The private onsen looking out onto the bamboo forest was brilliant & so relaxing. Public onsens, both indoor & outdoor & family onsens also an option. Easy access to buses to travel around the Hakone region using Hakone Freepass. We would stay again.
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Date of stay: February 2020Trip type: Traveled as a couple
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Response from マウントビュー 箱根, お客様サービス / フロント オフィス at Mount View Hakone
Responded Mar 10, 2021
Thank you for visiting our hotel. Access from Haneda is good, and the bus stop is right in front of you so you won't get lost. It seems to be the secret of our popularity. However, what has been highly evaluated is the highly effective natural hot spring "Nigori-yu". It is recommended that you enjoy it slowly by chartering it, or enjoy it in the open-air baths for men and women. Having a yukata dinner and resting on a futon in a tatami room was also a precious memory of my trip to Japan. We are very pleased with it. If you have any questions about Japan, please come to our hotel. All the staff are waiting from the bottom of my heart.
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LOCATION
JapanKantoKanagawa PrefectureAshigarashimo-gunHakone-machiSengokuhara Onsen
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Frequently Asked Questions about Mount View Hakone
Which popular attractions are close to Mount View Hakone?
Nearby attractions include Lalique Museum Hakone (0.1 miles), Hakone Venetian Glass Museum (0.4 miles), and Little Prince Museum (0.2 miles).
What are some of the property amenities at Mount View Hakone?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a spa.
Which room amenities are available at Mount View Hakone?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mount View Hakone?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Mount View Hakone?
Yes, free parking is available to guests.
What are some restaurants close to Mount View Hakone?
Conveniently located restaurants include Chaina House, Hakone Sushi, and Le Virgule.
Which languages are spoken by the staff at Mount View Hakone?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Are there any historical sites close to Mount View Hakone?
Many travelers enjoy visiting Hakone Shrine / Kuzuryu Shrine Singu (4.6 miles), Daiyuzan Saijoji Temple (Doryoson) (4.2 miles), and Higashiyama Kyukishitei (3.3 miles).
Does Mount View Hakone have any great views?
Yes, guests often enjoy the mountain view available here.