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Mount View Hakone

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95 Reviews from our TripAdvisor Community

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Showing 44: English reviews
London, United Kingdom
Level Contributor
355 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Amazed by this place. I booked the superior room which was quite expensive for my boyfriend's birthday. It totally lived up to my expectation! The room was nice, had a toilet and a very pretty bath tub on the room. Also had a minibar you could buy stuff from and complementary mochi from Hakone. The staff was really friendly as... More 

Helpful?
Thank Paula D
Mount_View_Hakone, お客様担当マネージャー at Mount View Hakone, responded to this review

Thank you for your visit. The transportation from Haneda to Mount View Hakone is very convenient. This is also the reson we are famous for. To tell the truth,what we are famous for is the White mutifunctional Onsen.Except this, private bath or public bath are both recommendable. Wear the Yukata to have meal or relax at room should be an... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My fiancé and I loved this hotel. We spent 2 nights here between Tokyo and Kyoto. We chose this hotel because it offered milky, private onsens. We used the private onsens twice during our stay and would thoroughly recommend them! They're reasonably priced (3000 yen for 45mins for the biggest - and can comfortably fit 2 people, the smaller one... More 

Helpful?
2 Thank markus_finnigan
Mount_View_Hakone, お客様担当マネージャー at Mount View Hakone, responded to this review

Thank you for choosing our Ryokanl in Japan. We are thankful for your ratings of Hakone and encouragement for us. The excursion of Onsen Ryokan is to experience Onsen , Yukata, and the Tatami room. if you fall in love with Japan or Ryokan Please come again. Mount view Hakone staff looking forward to your visit More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

My partner and I stayed here in June '16 for two nights. I want to highlight the friendly, kind atmosphere from everyone at the front desk to the restaurant to the cleaners who were absolutely superb! My experience differs from my partners - who unfortunately had tattoos and as such was unable to use the public onsen at this ryokan.... More 

Helpful?
Thank Annika T
Mount_View_Hakone, お客様担当マネージャー at Mount View Hakone, responded to this review

Thank you for your visit. The transportation from Haneda to Mount View Hakone is very convenient. This is also the reson we are famous for. To tell the truth,what we are famous for is the White mutifunctional Onsen.Except this, private bath or public bath are both recommendable. Wear the Yukata to have meal or relax at room should be an... More 

Boca Raton, Florida
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We had a great experience here. Staff were so friendly, welcoming, helpful. Onsen is clean with inside and outside options. Definitely felt like I had the onsen experience. The room felt authentic and very clean. The hotel far exceeded my expectations. Once you arrive from the odawa station you need to take a 45 minute bus ride which is kind... More 

Helpful?
Thank cgr566
Mount_View_Hakone, お客様担当マネージャー at Mount View Hakone, responded to this review

Thank you so much for your stay at our hotel. Our hotel boasts the rare turbid hot spring. We’re so glad you enjoyed our onsen. All the experiences of Japanese culture such as Kaiseki、 tatami、 yukata,are so impressive, aren’t they? It has been our pleasure to serve you. We sincerely look forward to having the delight of your visit again. More 

Singapore, Singapore
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 18, 2016 via mobile

Would rate this as Good 3.5 if I am allowed to. Mount view is not a traditional Ryokan so if you are expecting the personalised service which you would usually get from the traditional ryokan, this ain't it. MV have more of a Motel feel to it. It has more than 20 rooms and served its meal in a communal... More 

Helpful?
1 Thank Icewolfmike
Mount_View_Hakone, お客様担当マネージャー at Mount View Hakone, responded to this review

Thank you for your visit. The transportation from Haneda to Mount View Hakone is very convenient. This is also the reson we are famous for. To tell the truth,what we are famous for is the White mutifunctional Onsen.Except this, private bath or public bath are both recommendable. Wear the Yukata to have meal or relax at room should be an... More 

Singapore, Singapore
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 9, 2016

I decided to book Mount Hakone for 1 night stay after reading the positive reviews. However I felt the experience was average. Let me go through the key areas. Location Mount Hakone is accessible via the T Line bus which is around 45 mins from Hakone Yumoto station. I would encourage travellers to get a English bus guide which one... More 

Helpful?
Thank maddinton
Mount_View_Hakone, お客様担当マネージャー at Mount View Hakone, responded to this review

Thank you for your stay. We are thankful that you are satisfied with our White Onsen. Hakone is more traditional than Tokyo and Kyoto. We are pleased that you could enjoy the Japanese traditinal Onsen, meals and Ryokan culture. Welcome to Japan again if you have any chance. Mount View Hakone staff are looking forward to your visit More 

Scottsdale, Arizona
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 8, 2016

Very rarely does it happen that my two sons ask to stay at a hotel... Especially when I told them I had exciting things planned for our tour of Japan. I felt terrible making them leave such an oasis! We arrived at the hotel late in the day, after the train/cable car/rope-way/cruise ship circuit through Hakone. We even caught a... More 

Helpful?
1 Thank RobinMillerCooks
Mount_View_Hakone, お客様担当マネージャー at Mount View Hakone, responded to this review

Thank you for choosing our Ryokanl in Japan. We are thankful for your ratings of Hakone and encouragement for us. The excursion of Onsen Ryokan is to experience Onsen , Yukata, and the Tatami room. if you fall in love with Japan or Ryokan Please come again. Mount view Hakone staff looking forward to your visit More 

Norfolk, Virginia
Level Contributor
104 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed May 30, 2016 via mobile

We spent 2 nights here and thoroughly enjoyed our stay. The staff was consistently pleasant, professional & eager to assist, despite the occasional language barrier. The ladies in the dining room were particularly wonderful. Our Japanese-style room with tatami mats, futons and low furniture was comfortable although the very firm bed pillow was not to my husband's taste. It had... More 

Helpful?
Thank ambough
Mount_View_Hakone, お客様担当マネージャー at Mount View Hakone, responded to this review

Thank you for your stay. We are thankful that you are satisfied with our White Onsen. Hakone is more traditional than Tokyo and Kyoto. We are pleased that you could enjoy the Japanese traditinal Onsen, meals and Ryokan culture. Welcome to Japan again if you have any chance. Mount View Hakone staff are looking forward to your visit More 

Boston, Massachusetts
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 25, 2016 via mobile

This was the most incredible experience we have had! The food was so extensive-and we also reserved a large private onsen (3000 yen). You need cash for this place. Every detail is considered. The pillows are hard- but the beds are so soft. They say you sleep on mats but these are really divine. The kimonos, the dinner and breakfast,... More 

Helpful?
1 Thank Becky G
Mount_View_Hakone, お客様担当マネージャー at Mount View Hakone, responded to this review

Thank you so much for your stay at our hotel. Our hotel boasts the rare turbid hot spring. We’re so glad you enjoyed our onsen. All the experiences of Japanese culture such as Kaiseki、 tatami、 yukata,are so impressive, aren’t they? It has been our pleasure to serve you. We sincerely look forward to having the delight of your visit again. More 

Tokyo, Japan
Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed May 22, 2016

My wife and I got away for an evening to the Mount View. We hadn't stayed in a ryokan in the Hakone area in the past, so we took advantage of leaving the kids at home. We had a very nice stay. The staff was prompt and courteous, the onsens were very nice. My wife and I used the public... More 

Helpful?
1 Thank EmperorMax
Mount_View_Hakone, お客様担当マネージャー at Mount View Hakone, responded to this review

Thank you so much for your stay at our hotel. Our hotel boasts the rare turbid hot spring. We’re so glad you enjoyed our onsen. All the experiences of Japanese culture such as Kaiseki、 tatami、 yukata,are so impressive, aren’t they? It has been our pleasure to serve you. We sincerely look forward to having the delight of your visit again. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
Things to do
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Free Parking
Official Description (provided by the hotel)
A 2-minute walk from the Hakone Lalique Museum, hotel Mount View Hakone features indoor and outdoor Nigori-yu hot spring baths, Japanese-style rooms and Japanese cuisine. Massage treatments can be arranged, and free wired internet is available in the lobby. Guests at Hakone Mount View can enjoy rare volcanic hot spring water (called Nigori-yu), either in a public bath or a private one, for an additional fee. The hotel provides ping-pong, a shop with local products and free parking. The tranquil rooms feature a tatami (woven-straw) floor and traditional futon beds. Amenities include an LCD TV, a safe and yukata robes. All rooms have a private toilet and a washstand. The bathroom facilities are shared. Japanese meals, featuring local and seasonal ingredients, are served for breakfast and dinner in the dining room. Mount View Hakone is a 15-minute walk from Hakone Garasu-no-Mori (the Venetian Glass Museum), and a 15-minute drive from Gotenba Premium Outlet Mall. JR Odawara Station is a 30-minute drive away, and with a direct connection to Shinjuku, the highway bus stops in front of the hotel. ... more   less 

Additional Information about Mount View Hakone

Address: 885 Sengokuhara, Ashigarashimo-gun, Hakone-machi 250-0631, Kanagawa Prefecture
Location: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Sengokuhara Onsen
Price Range: $167 - $449 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mount View Hakone 4*
Number of rooms: 33
Reservation Options:
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Hotel Style:
#5 Spa Hotel in Hakone-machi
#7 Top resorts Hotel in Hakone-machi
#9 Luxury Hotel in Hakone-machi
#9 Best Value Hotel in Hakone-machi
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