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Merveille Hakone Gora

1300-70 Gora, Ashigarashimo-gun, Hakone-machi 250-0408, Kanagawa Prefecture
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1 room 1 adult
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140 Reviews from our TripAdvisor Community

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Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 18, 2015

We booked the western room with open-air bath and mountain view. The room was huge and comes with plenty of amenities that is expected of it. It is abit on the pricey side, even though it was on offer. Paid about 30,000Yen for 1 night inclusive of full-boarding, ie. dinner and breakfast. It is a pretty steep walk up to... More 

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1 Thank Kelvin_LMH
Tel Aviv, Israel
2 reviews
3 of 5 stars Reviewed November 19, 2015 via mobile

It started with us calling 3 times in advance to the hotel asking for the shuttle service they offer on the web site to come and pick us up. After 20 min of waiting we took a 3 min taxi to the hotel. The front desk were nothing but impolite. Over the time of our visit we were able to... More 

Helpful?
Thank Oded_on_
San Francisco, CA
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 8, 2015

The room was very basic. If you are looking for something nice, look elsewhere. Their shuttle service also didn't work for us. We reached Gora station at 1 pm and called for shuttle, and they said the shuttle service hadn't started for the day. On our way back too at around 9 am, they said they couldn't drop us. The... More 

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2 Thank MeenaB
Jakarta, Indonesia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 13, 2015

We stayed in the 'Japanese-style family room' which is spacious for the 4 of us with all the amenities we needed, except wifi (free wifi is provided downstairs at the lounge). Limited English proficiency on behalf of some of the staff was not a problem at all, and everyone was so friendly and helpful. The Kaiseki dinner was great and... More 

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Thank Didi N
Tsukuba, Japan
Level Contributor
104 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed March 19, 2015

The twin room was very spacious, clean and pleasant with a balcony. The Kaiseki dinner was great: also, side dishes of delicious snow crab, Japanese beaf (Wagyu) or abalone can be added by just 1,500 yen. Breakfast was good as well. And the total cost was inexpensive (23,000 yen). There is no private bath in each room but the public... More 

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1 Thank mabei0123
Nehalem, Oregon
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 13, 2014

For the most part, we enjoyed overnight stay here. The evening meal was excellent as was breakfast in the morning. Our only real issue was ordering a non-smoking room then finding a strong aroma of stale cigarette smoke when we checked in. The room was average though our outside tub was a very nice adder. The staff was friendly and... More 

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Thank rvsteele111
Melbourne, Australia
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed August 6, 2014

Our night that we spent here was quite disappointing. The rooms, yes are very large even for Western standards, with a large balcony. However the condition of the rooms left a lot to be desired. It's quite run down and old and definitely needs a renovation and a spruce up. I felt that the rooms were quite dirty. There were... More 

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1 Thank kr1styn

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Davao City, Philippines
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 24, 2014

Hotel is just about 5 - 10 minutes from the JR Train station, however, it's all uphill. So better to get the hotels phone number before coming to Gora, so when you are at the train station, you can call them for a free shuttle pick up at the station. (cost is 10yen to make call from public phone). Hotel... More 

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3 Thank Jay M
bristol
Level Contributor
49 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed June 7, 2014

Wonderful hotel, fantastic staff, beautiful breakfast! We arrived at the hotel early, they happily stored our luggage. When we returned after a long day, they had put our luggage in our room...top top service! The room was very spacious, large balcony and a good sized bathroom. Beds were comfy and very quiet and free wifi in reception. We didn't use... More 

Helpful?
Thank brsgary
Level Contributor
144 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed June 1, 2014

The hotel is close to the gora station,but a steep climb uphill. Rooms are nice & spacious ,the pickup service was prompt While checking in. But if you have the first train to catch Which is at 8 am. The shuttle will not be available until 9 am . Only Japanese breakfast & dinner service on advance booking. Wifi is... More 

Helpful?
Thank Mitamanick
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