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Hakone Hotel

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193 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Amsterdam, The Netherlands
1 review
3 of 5 stars Reviewed today NEW

The food in the restaurant is way overpriced (at least the pizza is)! Worst pizza I had in my life! The pizza had the size of a piccolini and the ingredients on top all came out of a can and were still cold. The lake view is really nice.

Helpful?
Thank elvb2016
Bathurst, Australia
Level Contributor
42 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

After rereading some of the reviews before our visit, I was a bit apprehensive of spending a couple of nights at this hotel. However, my fears were totally unfounded. My wife and I had a wonderful time here and we would love to come back again. The staff were extremely friendly and helpful without exception. The room was huge and... More 

Helpful?
Thank Graham067
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

I agree with previous reviews of "good but not great" and "tired." For close to $400 CAD a night I felt this was way overpriced. The hotel was once beautiful and modern. It is now dirty, old, and tired. It needs a major renovation. The once white carpet in our room is now brown and grey. We didn't even want... More 

Helpful?
Thank Lisa C
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the Hakone Hotel for two nights during the summer, and upon our arrival, were ecstatic about the beautiful Lake Ashi view from our room. Some pros: the hotel is conveniently located next to a dock if you would like to cruise around the lake, and there is a bus stop directly in front of... More 

Helpful?
1 Thank Janelle M
Ringwood, United Kingdom
Level Contributor
123 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arranged to be picked up from Odawara station by the free hotel shuttle, which was there waiting for us. It is approx a 40 minute ride to the hotel from Odawara. check in was smooth and quick. All hotel rooms face the lake and have floor to ceiling windows a wonderful feature. The furniture and furnishings are on the... More 

Helpful?
2 Thank marshatraveller
Pune, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This property is really good. Rooms are specious and staff is very cordial. Garden behind the hotel is too good. Bus stop is right at the entrance of the hotel. I had raised issue for outside view from the window which was little different and less attractive from others. Staff replaced the room immediately with suit as similar room was... More 

Helpful?
1 Thank vinayhalbe
Dubai
Level Contributor
118 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
5 of 5 stars Reviewed June 18, 2016

Summary of June 2016 stay.. - Reached Odawara by Shinkanzen. Free pick up and drop provided by the hotel to and from Odawara train station. please check hotel website for timings. OR buses available to Hakonemachi. bus stop is right next to the hotel - Hotel located right next to lake Ashi. Rooms with lake view - big rooms (by... More 

Helpful?
3 Thank Sid A
Brighton, UK
Level Contributor
80 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed June 6, 2016

We only stayed here one night. Has lots of good points: the room was by far the largest we had during our trip to Japan, and included a large dining room, the dinner was good as was the breakfast. But on the down side it was all a little tired and uninspiring. The bar was most depressing; the barman the... More 

Helpful?
Thank Neil D
Columbia, TN
Level Contributor
60 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 4, 2016

We were able to see Mt. Fuji in the evening and morning - so majestic! The hotel is located by a beautiful lake. Our room was very large with a great view of the lake. Our French dinner and breakfast were included in our stay and we enjoyed both.

Helpful?
Thank JaneColumbia_TN
Swansea, United Kingdom
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 3, 2016

Stayed overnight at this hotel as part of a tour of Japan, the only down side was the weather which completely hide our view of Mt Fuji. The hotel itself, we were told, is family run and the staff were friendly and very efficient, as you would expect in Japan. The room we had was quite large for Japan, it... More 

Helpful?
Thank clive h
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Hakone Hotel located quietly on the shore of Lake Ashi offers its guests a relaxing natural environment from its serene lake setting with the magnificent reflection of Mt.Fuji in the beautiful greenery. ... more   less 

Additional Information about Hakone Hotel

Address: 65 Hakone | Fujiyahotel Lakeview Annex, Ashigarashimo-gun, Hakone-machi 250-0521, Kanagawa Prefecture
Location: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Ashinoko Onsen
Price Range: $192 - $441 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hakone Hotel 4*
Number of rooms: 49
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Also Known As:
Hakone Hotel Machi
Hotel Style:
#15 Luxury Hotel in Hakone-machi
#19 Best Value Hotel in Hakone-machi
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