Stayed here for 2 nights, lovely location. Within 10minutes walk the the town. No Wifi in rooms but very good in the Lobby. There is a Onsen which was different to a normal hotel. Futon was a bit uncomfortable but had other beds.
There are a lot of confusing negative reviews on this sight. I think some people stayed at the Hotel Senkei Plaza Inn (a Western-style hotel operated by the same company) and then wrote a review for this ryokan instead. We booked our stay through the Japanese Guest Houses website, which was very helpful for searching for and booking ryokan. This was the first time my husband and I have stayed in a ryokan, and we absolutely loved it! Service throughout our stay was attentive and friendly. Hotel staff showed us to our room, gave us a tour of the room, brought us a small snack, and explained how to put on the yukata. Our room was beautiful and had a lovely view of the mountains, with couches for us to sit on and enjoy the view or read comfortably. Our room looked like a model traditional Japanese home- there were tatami mats everywhere, a low table and pillows to sit on, and futon beds were set up after dinner. Our bathroom included a squat toilet and a Western style toilet with bidet. We really enjoyed checking out the onsen. I visited the indoor one because the outdoor one was closed when we arrived due to rain; my husband went to the outdoor one in the morning and told me it was beautiful. The shower area in the onsen provided everything we could have needed. It felt so great to soak in the hot water after running around sightseeing so much. We had a fabulous dinner that included shabu shabu, sashimi, lots of little bites, rice, miso soup, pickles, and fruit for dessert. We were given a little bit of sake and also purchased a bottle of sochu from the mini-bar. In the morning, we had a huge Japanese breakfast that included delicious fish, tofu, yogurt, more little bites, and soup, rice, and pickles. Neither of us is huge fish eaters but we loved the dried fish (I believe it was aji, or horse mackerel) that came with breakfast. Along with staying in a beautiful room and experiencing the onsen, trying so many new and interesting foods was a huge highlight for us. No, we didn’t eat eggs and toast for breakfast or have coffee, but this is Japan and we were excited to see what came in a traditional breakfast. This was a fantastic stay all around, and I highly recommend this ryokan for anyone looking for an authentic Japanese experience.…
We were a bit nervous to stay here after reading some of the reviews, but this hotel and its staff far surpassed our expectations. We had booked a room with a shared bathroom, but upon checking in we found out that they had upgraded us to a twin room with a private bathroom. We loved the traditional Japanese style of our room and found the hot tubs very relaxing. They offered breakfast for 500 yen each, which consisted of eggs, toast, and coffee or tea. We had a great stay at Senkei, but may have been less impressed had we not been upgraded.
Well on the face of it it was a good choice about 10 minutes from Hakone-machi station. Good location and very good sized rooms. But when we landed it was raining and that walk took forever. We subsequently learned that one orange bus would take you for 400 yen. You find the rooms fairly large with typical senkei arrangements, mats, and low-level tables, heated floor, etc. However, we did not avail of the hot water bath for which these are quite known!! Our inherent inhibitions and chilly weather. The major issue was English. We had to resort to google translate to get by.
The hotel was nicely located (you can easily walk from the station) and their onsen as good too but the quality of the hotel does not match the price charged. The room was old and not so comfortable bed. The staff was nice and carry my luggage but broke the suite case wheel on the process (3 floors with no elevator). For the price, I paid I was expecting much more.
Pros: The staff at reception were really friendly and helpful. We arrived early and they took our bags to our room once it was ready as we had gone out. The location was good, not too far from the station (walking) and in a pretty town. A nice area. Rooms large though the bathroom was not. Had hot spring bath all to myself at about 9.30 pm. Cons: The bathroom was tiny and had a very odd smell- like old food. You could feel the springs in the mattresses. The window had frosted glass so you couldn’t see out. We did not pay for breakfast and all that was on offer was coffee and croissants. There was a full size empty fridge in the room making a lot of noise. I could not believe that I paid £189 for something that in other countries would get you a night at a luxury hotel with a full breakfast! I did not think this hotel was ‘high end’ at all except the price! …
Stayed here for 2 nights with our family of 5. This hotel is only a 15min walk to the train station and 10min walk into town. There are plenty of places to eat within a 5-10 min walk of the hotel. We stayed on the 2nd floor which has a mixture of 2 standard European beds and a tatami area where the 3 kids slept on traditional futons. There is no Wi-Fi in the room the closest Wi-Fi reception is in the hotel lobby. There is a nice little cafe at the front of the hotel that does a nice breakfast for ¥500 with the voucher you get at check in. Staff very friendly especially in the cafe. Beds are very hard which seems to be a Japanese thing. Would recommend.
This is a hotel that had me up every morning at 5am for a walk (And a beer, of course). It's right beside a quiet river, and each morning in the same spot, there was a stork (I named him Beaker) that would stand in the river, still as a statue. The walk was beautiful, as is most of the area. It's about a 5 minute walk to the 7-11 and the main street, and worth every second. The hotel itself was quiet, and peaceful. I feel sorry for whomever took my bags upstairs (I had gone on a large shopping trip in Akiba the days before), but am thankful I didn't have to drag them up the stairs. The room....it's the biggest I've seen in Japan. It consisted of a main room with a TV, a couch, and a coffee table with the bathroom on the side. This room alone was bigger than your average hotel room, and that was only the main area. Next to it, the main bedroom, with a window you could open and enjoy the breeze and smells. I didn't use the public onsen (I have tattoos), but my girlfriend did. She loved it, and enjoyed it more than the private onsens up the steep road in the main part of town. Highly recommended, and just far away enough from the main road to enjoy the peace and quiet.…
A bit old and worn out hotel. Good location only 10 minutes walk from the station. But I did not find I got my money’s worth. There was a weird smell in the room, a very loud air con - to the point where I wanted to turn it off to be able to sleep. No WiFi in the rooms. Pub and ramen place linked to the hotel was closed. There was a nice outdoor onsen - quite small though, so don’t think I would have enjoyed it if there had been many people there.
Despite being a 10-minute walk up the hill from the station, this lovely hotel is situated slightly out of the main area but in a quiet location by the lovely river. Rooms were large and although basic, very comfortable. There's no lift in the Annex building so be aware of that. However, the staff were fantastic and the onsen (Japanese bath) was a wonderful way to chill out after exploring the lovely area. Highly recommended.