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Sheraton Grande Tokyo Bay Hotel

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2,126 Reviews from our TripAdvisor Community

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Showing 583: English reviews
Liverpool, United Kingdom
Level Contributor
109 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed here for four nights to visit Disneyland/Disneysea resorts. Easy to get to from Tokyo on the metro and then the Disneyland monorail system. The hotel is huge, rooms were American in style (completely different to most Tokyo hotel rooms - normally tiny!) with two double beds in. Big bathrooms too with Japanese style bath and toilet! My room... More 

Helpful?
1 Thank Katwak
Singapore, Singapore
Level Contributor
81 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Our hotel room came with twin beds which were nearly the size of a double bed. Very comfortable sharing the beds with kids. Luxurious room decor befitting a top hotel. Good location near Tokyo Disneyland as well, and cheaper compared to the resort hotels.

Helpful?
1 Thank Allison K
Hong Kong, China
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

as i know there are 6 hotels which near the Tokyo Disney, and Sheraton maybe the farthest one, but also be the closest one to railway station. the hotel is grand, the room is big, clean, tidy. i didn't have any food in the hotel so i cannot have a comment on it, but the hotel gave me a very... More 

Helpful?
Thank aidenroy
シェラトン・グランデ・トーキョーベイ2, 支配人 at Sheraton Grande Tokyo Bay Hotel, responded to this review

We certainly appreciate you taking the time to share your experiences at the Sheraton Grande Tokyo Bay Hotel, and it is wonderful to hear that you enjoyed your stay. We continue to create a memorable stay for our guests and look forward to welcoming you back very soon. Thank you for your review. More 

manila
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed there for one night. The reason for staying is its proximity to Tokyo Disneyland. Upon booking, i informed them that it was the 73rd bday of my mom. The reason for saying that is because i want to be able to have an early check-in free of charge.. On the day of check-in, we arrived around 9am in... More 

Helpful?
1 Thank kindheartie
シェラトン・グランデ・トーキョーベイ2, 支配人 at Sheraton Grande Tokyo Bay Hotel, responded to this review

Thank you very much for choosing to stay with us to celebrate your mother’s birthday. We are truly happy to hear that you and your family had a great time, and your accommodation exceeded your expectations. Especially we appreciate your kind words for our Housekeeping staff. We look forward to serving you again on your future visits and thank you... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Although I knew it was expensive, the price was worth every penny. The courteous and very reliable staff made our stay exceptionally relaxing. Every question/request was answered with a smile and politeness and if they don't know the answer, they will make sure they will find a solution. The staff were apologetic if you were not happy with anything and... More 

Helpful?
1 Thank Polski M
シェラトン・グランデ・トーキョーベイ2, 支配人 at Sheraton Grande Tokyo Bay Hotel, responded to this review

It certainly is wonderful to hear that your recent stay at the Sheraton Grande Tokyo Bay Hotel was so enjoyable and we are pleased to know that the service levels you received from our staff met your expectations. We hope to welcome you back for another great stay on your next trip to Japan. Thank you very much for your... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Me and my boyfriend stayed there for 10 days, which from we went 2 days to disneyland and disneysea. The rest we traveled around Tokyo to discover the city. It's perfect for anything, since it's a official hotel for Disney it's perfect the location. But also if you want to go basically anywhere since it's so near maihama station. Tokyo... More 

Helpful?
Thank Melissaramo
シェラトン・グランデ・トーキョーベイ2, 支配人 at Sheraton Grande Tokyo Bay Hotel, responded to this review

Thank you very much for your great review of your recent stay at the Sheraton Grande Tokyo Bay Hotel. It is wonderful to find out that food, room and convenient location added to your positive experience. We truly appreciate your comments on various aspects of our services. It is our hope to welcome you back on your next trip to... More 

Atlanta, Georgia
Level Contributor
158 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great hotel if you are doing Disney. Attended a meeting at this hotel. The room was clean, had a great view of Tokyo Bay, and a nice tub/shower. They provide kimono like robes, slippers, hair dryer, toothbrushes, shampoo, conditioner, liquid soap, water, a razor, coffee pot, refrigerator, etc. The meeting was great. I suspect a wedding reception would also be... More 

Helpful?
Thank pjmdvm
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear pjmdvm , Greetings from The Sheraton Grande Tokyo Bay Thank you very much for sharing your experience with us on Tripadvisor, I’m sure this will be very helpful for future guests The team and I looking forward to the opportunity to welcoming you back to your hotel in Tokyo in the near future Warm Regards Giuseppe Fornillo Hotel Manager More 

New York
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed for 4 days in the Disney area and used the Sheraton Grande Tokyo Bay as our base. Pros: 1) convenient located to the train and gets you to Disneyland and Disneysea in no time. 2) many of the staff speak some English which is great since we spoke very likely Japanese 3) continental breakfast was quite varied and... More 

Helpful?
Thank TravelMuch?NewYork
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear TravelMuch?NewYork Thanks for sharing your experience on TA It's always a pleasure to hear from our happy guests and we are pleased to know that you and your family have a comfortable stay with us. With reference with temperature of our garden pool is much related to the weather condition and unfortunately during your stay was cloudy. We sincerely... More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Check-in was smooth and fast. Game consoles and a TV area showing Disney shows in the lobby were helpful in managing kids' energy while waiting to be checked-in. They also have a Disney counter from where you could buy your park and monorail tickets. There are also 2 mini golf areas near the gardens/Grand Cafe. Our room was very comfortable... More 

Helpful?
2 Thank AngelieMC
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear AnjingC Thank you for taking some of your time to write a review on TripAdvisor and share your experience. I am pleased to learn that you had good time with us and enjoy our facilities and Dinner at our Teppanyaki Restaurant Maihama. We strive to provide a high level of service to our guests and to receive feedback such... More 

Malaysia
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

This is one of the Disneyland official hotels. Let's talk about location first, right opposite is the Bayside Train Station that goes around DisneyLand and DisneySea. 5 - 7 minute walking distance from the hotel, there is also a Shuttle Bus service from the hotel to the station. It will hit DisneySea first, then Maihama Station(the main gateway train station... More 

Helpful?
Thank Joey L
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Joey L Greetings from Sheraton Grande Tokyo Bay I am pleased to learn that you and your family enjoyed your stay with us and I would like to thank you for posting your experience on tripadvisor. With reference to the pools , our Hotel Guests can use as complimentary the indoor pool and the garden pool, only during the... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Food & drink at the hotel
Grand Cafe
Grand Cafe
Cuisines: American, Asian, Chinese
Maihama Teppanyaki
Maihama Teppanyaki
Cuisines: Steakhouse, Barbecue, Grill
Cafe Tostina
Cafe Tostina
Cuisines: Cafe
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Grande Tokyo Bay Hotel brings the essence of an urban resort hotel to a new level of sophistication. Only 30 minutes from central Tokyo, it is seemingly a world apart with a scenic waterfront exposure, expansive gardens and soothing waterfalls. The brilliantly designed interior captures the serene essence of the East and the Western ideal of space, comfort and convenience. Adjacent to the Tokyo Disneyland & Tokyo Disney Sea theme parks, and convenient to Japan's largest convention center as well as both Haneda and Narita airports, the Sheraton Grande Tokyo Bay is an ideal location to combine business and pleasure. ... more   less 

Additional Information about Sheraton Grande Tokyo Bay Hotel

Address: 1-9 Maihama, Urayasu 279-0031, Chiba Prefecture
Location: Japan > Kanto > Chiba Prefecture > Urayasu > Maihama Station
Price Range: $186 - $530 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grande Tokyo Bay Hotel 4.5*
Number of rooms: 841
Reservation Options:
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Also Known As:
Sheraton Urayasu
Urayasu Sheraton
Sheraton Grande Tokyo Bay Hotel Japan/Urayasu
Hotel Style:
#3 Luxury Hotel in Urayasu
#4 Family Hotel in Urayasu
#8 Romantic Hotel in Urayasu
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