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Sheraton Grande Tokyo Bay Hotel

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Sheraton Grande Tokyo Bay Hotel
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2,153 Reviews from our TripAdvisor Community

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Showing 592: English reviews
Hawaii
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

After staying at the Tokyo Disneyland Hotel and Hotel Miracosta, we wanted to see how the other Official Hotels were like. The property hotels are definitely opulent and gorgeous with a price to match, but we found that the Sheraton Grande Tokyo Bay was beautiful and just as convenient with a friendlier price. The property is expansive and immaculate, but... More 

Helpful?
Thank blujeansHawaii
Turin, Italy
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

we chose this hotel to visit the Tokyo Disney Resort. This hotel is cheaper than Disney's but the experience and the benefits are nothing less. We we arrived we were addressed to a concierge woman who spoke perfect English and told that our room was upgraded. And so we ended up on a recently refurbished room on a separate area... More 

Helpful?
Thank massimopoti
Beijing
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel staff is AMAZING!!! After a long and tiring journey among Tokyo, Kyoto, Nara and Tokyo again, I was completely exhausted. Thus I forgot my bag (with all my family's passports in it) on the shelf of the Rinkai train from Tokyo Teleport to Shin-Kiba. I had not realized such until I arrived in the hotel. I was completely out... More 

Helpful?
Thank Yan W
シェラトン・グランデ・トーキョーベイ2, 支配人 at Sheraton Grande Tokyo Bay Hotel, responded to this review

We would like to thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel for your trip to Japan. We are very pleased to hear that our staff created memorable experience for you and their efforts were appreciated by you. It makes us great relief to hear that your bag and variable things were returned to your hands.... More 

Quezon City
Level Contributor
67 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The Club level room was quite spacious though a little bit dated. Power outlets were limited and did not feature modern room technology. Our room offered an excellent view of the nightly fireworks display at Disneyland. The staff at the club lounge was highly efficient, courteous and service-oriented. But the happy hour cocktail hours was always full of families treating... More 

Helpful?
Thank valmun
シェラトン・グランデ・トーキョーベイ2, 支配人 at Sheraton Grande Tokyo Bay Hotel, responded to this review

Thank you very much for your great review of your recent stay at the Sheraton Grande Tokyo Bay Hotel. It is wonderful to find out that a view from the room and convenient location added to your positive experience. We truly appreciate your comments on various aspects of our services. It is our hope to welcome you back on your... More 

Longmont, Colorado
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a great stay at the Sheraton Grande Tokyo Bay hotel. The location is GREAT if you want to visit Tokyo Disneyland, which we did. The hotel is also very clean and well maintained. The staff was very friendly and very attentive. I got a room that overlooked the bay and it was beautiful. Only con is that this... More 

Helpful?
2 Thank ColoradoBuffaloes02
シェラトン・グランデ・トーキョーベイ2, 支配人 at Sheraton Grande Tokyo Bay Hotel, responded to this review

Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel for your trip to Tokyo Disney Resort. We are delighted to know that you enjoyed your stay with us and that our location is convenient for your activities. Your comments assist us to provide a better service to all of our guests. We sincerely hope we will be... More 

San Mateo, California
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We picked this place because it's literally across the street from the Disney Bay Station monorail stop (260 yen each ride but takes your Suica/Pasmo), which takes you right to Disneyland, Disney Sea, or the Ikspiari Mall / Subway Station. The hotel is quite large with a huge lobby, seating areas and restaurants - that portion is more updated. However,... More 

Helpful?
Thank cpc97
シェラトン・グランデ・トーキョーベイ2, 支配人 at Sheraton Grande Tokyo Bay Hotel, responded to this review

We certainly appreciate you taking the time to share your experiences at the Sheraton Grande Tokyo Bay Hotel, and it is wonderful to hear that you enjoyed your stay. We are glad to hear that you were able to take advantage of our convenient location for the monorail and Tokyo Disney Resort, and also grateful that your stay was enjoyable... More 

2 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for two night to visit Disney Tokyo as part of our honeymoon. Whilst the room and dining were fine, we weren't able to use the outdoor pool (the reason we picked the hotel due to the photos) unless we paid a 4000 yen per person charge. This is about £60 for both of us to use the... More 

Helpful?
Thank Ed C
シェラトン・グランデ・トーキョーベイ2, 支配人 at Sheraton Grande Tokyo Bay Hotel, responded to this review

Thank you very much for sharing your feedback on your recent stay at the Sheraton Grande Tokyo Bay Hotel. While we are happy to know that you enjoyed Tokyo Disney Resort, guest room and dining, it is disappointing that we were unable to meet your expectations in regard to prices of our services. Feedback from our guests is extremely important... More 

Level Contributor
90 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Came to Tokyo with the family, en route to Kyushu (again). Red eye flight from HK arriving at 630 at Narita. Straight to Chiba. The kids can't wait to get to Disney. There are a few Disney resort hotels, SHERATON one of them. This one is huge. Check in was very smooth via the SPG desk. But no access to... More 

Helpful?
Thank Sammy L
シェラトン・グランデ・トーキョーベイ2, 支配人 at Sheraton Grande Tokyo Bay Hotel, responded to this review

Thank you very much for sharing your feedback on your recent stay at the Sheraton Grande Tokyo Bay Hotel. While we are happy to know that you enjoyed Tokyo Disney Resort, dining, our hotel’s facilities and services. We continue to create a memorable stay for our guests and look forward to welcoming you back very soon. Thank you for your... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

There are actually bed bugs in the newly renovated rooms as the kids woke up with bites all over their body and blood on the bed sheets!! We brought them to the doctor and the Doctors said bites are from bed bugs!! We had to throughly wash all our clothes and heat them up when we came home

Helpful?
2 Thank Angeline O
シェラトン・グランデ・トーキョーベイ2, 支配人 at Sheraton Grande Tokyo Bay Hotel, responded to this review

Thank you very much for sharing your feedback on your recent stay at the Sheraton Grande Tokyo Bay Hotel. We truly disappointed to find out that you encountered an unexpected experience during your stay and we are fully aware of the importance of this matter. We hope that your kids should be healed sufficiently. And, we would hope that during... More 

Liverpool, United Kingdom
Level Contributor
109 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here for four nights to visit Disneyland/Disneysea resorts. Easy to get to from Tokyo on the metro and then the Disneyland monorail system. The hotel is huge, rooms were American in style (completely different to most Tokyo hotel rooms - normally tiny!) with two double beds in. Big bathrooms too with Japanese style bath and toilet! My room... More 

Helpful?
1 Thank Katwak
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Grand Cafe
Grand Cafe
Cuisines: American, Asian, Chinese
Maihama Teppanyaki
Maihama Teppanyaki
Cuisines: Steakhouse, Barbecue, Grill
Cafe Tostina
Cafe Tostina
Cuisines: Cafe
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Grande Tokyo Bay Hotel brings the essence of an urban resort hotel to a new level of sophistication. Only 30 minutes from central Tokyo, it is seemingly a world apart with a scenic waterfront exposure, expansive gardens and soothing waterfalls. The brilliantly designed interior captures the serene essence of the East and the Western ideal of space, comfort and convenience. Adjacent to the Tokyo Disneyland & Tokyo Disney Sea theme parks, and convenient to Japan's largest convention center as well as both Haneda and Narita airports, the Sheraton Grande Tokyo Bay is an ideal location to combine business and pleasure. ... more   less 

Additional Information about Sheraton Grande Tokyo Bay Hotel

Address: 1-9 Maihama, Urayasu 279-0031, Chiba Prefecture
Location: Japan > Kanto > Chiba Prefecture > Urayasu > Maihama Station
Price Range: $172 - $584 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grande Tokyo Bay Hotel 4.5*
Number of rooms: 841
Reservation Options:
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Also Known As:
Sheraton Urayasu
Urayasu Sheraton
Sheraton Grande Tokyo Bay Hotel Japan/Urayasu
Hotel Style:
#3 Luxury Hotel in Urayasu
#4 Family Hotel in Urayasu
#8 Romantic Hotel in Urayasu
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