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Sheraton Grande Tokyo Bay Hotel

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Sheraton Grande Tokyo Bay Hotel
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2,186 Reviews from our TripAdvisor Community

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Showing 603: English reviews
Dallas, Texas, United States
Level Contributor
662 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed yesterday NEW

This place was packed with families visiting Disney, but its also OK for just staying for a couple nights passing through Tokyo too. The rail line is easily accessed by a bus to a station so getting into Tokyo is easy. The Hotel was nice with several restaurants to choose from. The gym was hard to find but had a... More 

Helpful?
Thank Don P
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

One of the best hotel in Tokyo themed for kids. Sheraton Lounge is the best, with food, drink and view. Onsite dinning option is average and expensive. A bit far from city center and transportation is bit tricky during off hours.

Helpful?
Thank jing l
Tokyo, Japan
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel by far exceeded our expectations. The staff was very helpful, the room were very clean and the bathroom were spacious and clean as well. If you are travelling with kids, there are plenty of facilities for them to spend time, eg. Kids room (with playground and toys), video games on the first floor, a big TV showing Disney... More 

Helpful?
1 Thank NoriTaka38
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear NoriTaka38 , Thank you very much for your review following your last stay here at the Sheraton Grande Tokyo Bay. We are delighted to read that you had enjoyed our facility and service provided by our Team . Dear NoriTaka38 ,I’m extremely sorry for your disappointment regarding the closure of garden pool and definitely we will take your comment... More 

Level Contributor
16 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at this hotel twice. Hotel is right across Bayside station which is one of the Disney Resort Line monorail stops. Hotel offers free shuttle to bayside too especially useful after a long day at the Disney parks and travelling with little ones. Large cosy room and we were lucky on both occasions to stay in rooms that had awesome... More 

Helpful?
Thank AngelinLT
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear 250angelinl Thank you for your continuous support and loyalty to The Sheraton Grande Tokyo Bay . I am extremely pleased to read about your regular positive experiences during your stay with us and I would like thanks you for this. The voice of customers is critical in maintaining our high standards and your reviews are definitely very motivating and... More 

Palo Alto, California
Level Contributor
107 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 2 weeks ago

All the hotels in the official Disney area are ridiculously overpriced but we were able to find a decent deal for the Sheraton. It is right by the monorail so you can get to either Disney park or Maihama station very quickly (though it will cost you 260 JPY each time). The hotel has been recently renovated -- I'm not... More 

Helpful?
Thank lucygertrudis
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear lucygertrudis Greetings from The Sheraton Grande Tokyo Bay Thank you very much for sharing your experience with us on Tripadvisor, I’m sure this will be very helpful for future guests With reference to complimentary internet I would like mention that we are offering complimentary internet access to all our guests in all our public space and additional complementary connection... More 

Kuala Lumpur, Malaysia
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pretty Decent hotel but ideal for those wanting to go to DisneyLand and Disney SEA Rooms are decent but kinda old fashion Amenities are all good, service was on point There is a Disney Shuttle Bus to the Disney Line every 10-15mins or so

Helpful?
Thank Officially_Sanjay
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Officially_Sanjay May I thank you for choosing to stay with us at Sheraton Grande Tokyo Bay and for your time in posting your review on Tripadvisor. I would also like to take this opportunity to let you know that we have initiated a refurbishment at our hotel rooms and facilities and this coming December we will open a new wing... More 

Singapore
Level Contributor
199 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Our 3rd stay this year; this time for 5 nights in a club room. As expected the stay was very good with friendly club lounge host/hostess. Housekeeping deserves top marks for making the beds perfect daily. All the little gestures are much appreciated. Our stay here was the base for day trips into the city. Very easy to navigate &... More 

Helpful?
Thank WillBJust
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear WillBJust, First of all thanks for your loyalty to the Sheraton Grande Tokyo Bay and Thank you for sharing your experience on TripAdvisor; I’m sure your recommendation are very helpful for future guests , It is really pleasing for us to receive positive comments about our facilities and service especially when are coming from loyal and detailed guests like... More 

Wormit, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stay in Sheratons aroung the world and this one so far was the best. We paid the extra for club level and it was well woth it. In the club lounge ther was all day free drinks & snacks and at tea time there was free food not quite an evening meal but not far off it. Staff were... More 

Helpful?
Thank Colin D
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Colin D First of all thanks for your loyalty to the Sheraton Brand ,It was truly a pleasure having you and your family as our guests during your recent visit to Tokyo On behalf of the entire team at The Sheraton Grande Tokyo Bay, we are so pleased that you were able to experience our hotel and enjoy the... More 

Gothenburg, Sweden
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had an amazing time of 3 nights in this hotel during our two days stay in Disney Land and Disney Sea. We spent a little more to get the Ocean Room which was a nice, renovated, modern room with two big beds. The other rooms looked a bit too old for our taste. We arrived at Haneda Airport and... More 

Helpful?
Thank joakgarp
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear joakgarp Thank you for taking the time to provide us with such wonderful 5 Star . It's comment like yours that motivate us to continuously do better and provide the very best for our guests. I’m also sorry to read about the inconvenience of the noise n from other guests. We hope to have you and your girlfriend back... More 

Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The Sheraton on property is one of the few resort hotels. Was thankful to be staying close by given how far Disney is from Tokyo. Allowed us to stay to closing and still catch a quick buffet dinner at half the price. Anyhow, Sheraton itself is very pretty and has enough activities to keep you distracted from heading to Disney.... More 

Helpful?
Thank Nicholas M
sheratonTokyo, Manager at Sheraton Grande Tokyo Bay Hotel, responded to this review

Dear Nicholas M , Thank you for staying with us at the The Sheraton Grande Tokyo Bay . We truly appreciate your feedback. I'm very glad to hear you and had a pleasant stay with us ,this is extremely important to us. We hope to see you and your family again very soon Sincerely, Giuseppe Fornillo Hotel Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Grand Cafe
Grand Cafe
Cuisines: American, Asian, Chinese
Maihama Teppanyaki
Maihama Teppanyaki
Cuisines: Steakhouse, Barbecue, Grill
Cafe Tostina
Cafe Tostina
Cuisines: Cafe
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Grande Tokyo Bay Hotel brings the essence of an urban resort hotel to a new level of sophistication. Only 30 minutes from central Tokyo, it is seemingly a world apart with a scenic waterfront exposure, expansive gardens and soothing waterfalls. The brilliantly designed interior captures the serene essence of the East and the Western ideal of space, comfort and convenience. Adjacent to the Tokyo Disneyland & Tokyo Disney Sea theme parks, and convenient to Japan's largest convention center as well as both Haneda and Narita airports, the Sheraton Grande Tokyo Bay is an ideal location to combine business and pleasure. ... more   less 

Additional Information about Sheraton Grande Tokyo Bay Hotel

Address: 1-9 Maihama, Urayasu 279-0031, Chiba Prefecture
Location: Japan > Kanto > Chiba Prefecture > Urayasu > Maihama Station
Price Range: $179 - $548 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Grande Tokyo Bay Hotel 4.5*
Number of rooms: 841
Reservation Options:
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Also Known As:
Sheraton Urayasu
Urayasu Sheraton
Sheraton Grande Tokyo Bay Hotel Japan/Urayasu
Hotel Style:
#3 Luxury Hotel in Urayasu
#4 Family Hotel in Urayasu
#8 Romantic Hotel in Urayasu
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