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Narita Gateway Hotel

Traveler (343)
Room & Suite (89)
Dining (21)
  • Excellent14%
  • Very good48%
  • Average28%
  • Poor6%
  • Terrible4%
Travelers talk about
“free shuttle”(40 reviews)
“feeding frenzy”(2 reviews)
“hard as a rock”(4 reviews)
Name/address in local language
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Free Airport Transportation
3 Star accommodation
All hotel details
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Reviews (565)
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All reviewsfree shuttlefeeding frenzyhard as a rockone nightother hotelscomplimentary toiletriescatch shuttlebuffet breakfastan older hotelshort stayreasonable sizejapanese gardenoffer freeroom was spaciousupon checkworked finean excellent hotel
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1 - 5 of 208 reviews
Reviewed 3 weeks ago

Very disappointed because although I know its just an Airport Hotel, but both me and my son had an asthma attack because of how dirty the room was. Also the bathroom was dirty, I had to clean it. The dining room is also dirty you...More

Thank aceswild1415
Reviewed July 1, 2018 via mobile

I was stranded in Tokyo for the night due to a typhoon cancelled Okinawa flights. They were very reasonably priced and the free shuttle to & from the airport also helps the wallet. Although it was an older hotel, it was extremely clean and the...More

Thank Tony D
Reviewed June 21, 2018 via mobile

The hotel is huge and very nice looking but when we checked into our room, it was in need of maintenance. The restaurant downstairs has a nice buffet dinner & breakfast looking over a koi pond. The staff is great at the hotel & restaurant....More

Thank nuyouadam
Reviewed June 3, 2018

Close to the airport, quiet rooms despite being just off the freeway, rooms were clean, décor was a little dated, complementary breakfast (Japanese), firm beds, Italian restaurant in small ornamental garden area at rear. If the pillows are too firm, reception will change them for...More

Thank Richard522
Reviewed May 29, 2018 via mobile

First hotel stop on a tour. 10 minute drive to the airport which is good for travellers. Nothing here but the hotel which has a shop and and restaurant. First impression is that it is old and there is a musty smell. Rooms are spacious...More

Thank Jayne J
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Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Shuttle Bus Service
Wheelchair access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Price range
$50 - $140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Price range
$50 - $140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveler (343)
Room & Suite (89)
Dining (21)
Business Center & Event Rooms (1)
Questions & Answers
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April 5, 2018|
AnswerShow all 2 answers
Response from ntoddiverson3 | Reviewed this property |
I agree with Joe S. Front desk just needed proper identification (we used passports) and our Bank of America Visa card.
June 3, 2017|
AnswerShow all 4 answers
Response from Sean L | Reviewed this property |
There is a shuttle bus timetable on hotel's official website. Just refer to the access part. In case you do not find it, here is the information from latest timetable. If you arrive at terminal 1, shuttle will stop at bus... More
Gary S
January 31, 2017|
AnswerShow all 7 answers
Response from Airs C | Reviewed this property |
There is also another complimentary shuttle bus between the hotel and downtown Narita and Aeon Mall.
Room Tips
"Rear facing the gardens."
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"Ask for a soft western bed"
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"Ask for non-smoking room."
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"There's other hotels nearby that also get served by the bus service from Tokyo Station."
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