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Hilton Tokyo Narita Airport Hotel

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Hilton Tokyo Narita Airport Hotel
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1,903 Reviews from our TripAdvisor Community

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Showing 1,245: English reviews
Sydney, Australia
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

The location was excellent as we arrived in the evening and were flying to Haneda the next day. Bed was firm, room was clean and check-in was hassle-free. There was a free Hilton airport shuttle bus which was terrific and convenient. Make sure you find the bus stand for this.

Helpful?
Thank TartineMartin
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Tartine Thank you for taking the time to review and rate our hotel on Trip advsior. We are delighted with your positive comments about our hotel. We look forward to welcoming you again. Regards Bo Eun Kweon, Customer Feedback Manager, Hilton Narita More 

Washington DC, District of Columbia
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Admittedly this is an airport hotel, but it is very dated. The rooms are small, thy smell very musty, and although non smoking, they smell as if they used to be smoking. It feel it hasn't been renovated since the eighties. The control for the AC is a knob in the night stand. I had free access to the Japanese... More 

Helpful?
Thank 2opinionated_guys
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear 2OG Thank you for taking the time to review our hotel on Trip advisor. We appreciate the feedback and take your comments as constructive. We will use them to continue to improve our service. Please accept our apologies for the any problems encountered. We look forward to welcoming you again. Regards Bo Eun Kweon, Customer Feedback Manager, Hilton Narita More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for a couple of nights recently. Very clean, polite staff, great shuttle service and some good restaurant options within the hotel. Shuttle runs to nearby Narita Station which has a wide range of restaurants and shopping options only ten minutes away. If you're catching the shuttle from Narita airport, you can catch the Excel bus also as its... More 

Helpful?
Thank Lorne C
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Lorne Thank you for taking the time to review our hotel on Trip advisor. We appreciate your informative review and rating of our hotel. We look forward to greeting you agian! Regards Bo Eun Kweon, Customer Feedback Manager, Hilton Narita More 

New York City, New York
Level Contributor
103 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for one night to visit a friend in Tokyo. The hotel is not a destination hotel but convenient. The rooms are small, clean and comfortable, although wall hangings would be nice. The only negative was that the hotel shuttle from the airport in the afternoon is infrequent. The bus to Narita is convenient. No Executive Lounge.

Helpful?
Thank Michael S
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Michael Thank you for your review and rating of our hotel. Any feedbacks from our guests is very much appreciated as we can learn and improve for future. We look forward to welcoming you back again! Regards Bo Eun Kweon, Customer Feedback Manager, Hilton Narita More 

Edmonton, Canada
Level Contributor
106 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is located close to the airport There is a hotel shuttle which is free leaving from terminal one (pole 16) and terminal 2 (pole26) The schedule of the bus is clearly marked at the waiting area We waited for about 25 minutes The bus driver doesn't,t speak very good English but will come down with the sign going... More 

Helpful?
Thank Allan & Amy T
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Allen & Amy Thank you for taking the time to review our hotel on Tripadvisor. We appreciate the informative and constructive comments and glad to know your positive experience while staying with us. We look forward to welcoming you again. Regards Bo Eun Kweon, Customer Feedback Manager, Hilton Narita More 

San Francisco, California
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Hotel offers very clean Zen designed guest rooms. Buffet breakfast has significantly improved under GM C. Olson--no extra charge to upgrade from continental and wider selection. Try also Japanese restaurant on the second floor and order the chef's dinner bento--it is edible art. Accessible from Narita Airport by free regularly scheduled bus service. For avid plane spotters, an ideal place... More 

Helpful?
Thank ViajeroMaglalakbay
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear VM Thank you for your review and rating of our hotel. We appreciate the informative and constructive comments! We are glad to know that you enjoyed our Japanese restaurant and had good experiecne with our hotel staff. We look forward to greeting you again! Regards Bo Eun Kweon, Customer Feedback Manager, Hilton Narita More 

Rockwood
Level Contributor
38 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

This Hilton was okay for a 1 night stay, but it does not really offer much for longer stays. In my case, I was only there for 1 night. I should also point out that I am a HHonors Diamond member, so my review is based on this Hilton versus others worldwide: Pros: 1. Location to Narita airport is excellent... More 

Helpful?
1 Thank Tim C
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Tim Thank you for taking the time to review our hotel on Trip advisor. We appreciate the informative and constructive commetns! We look forward to greeting you again. Regards Bo Eun Kweon, Customer Feedback Manager, Hilton Narita More 

Edwards, California
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We have used this hotel for more than 15 times and we were pleased each time. Clean comforable rooms with fantastic breakfast buffet, free for Hilton gold members. Best place to transit for Narita Airport to and from flights if you just want to experience Japan accomodation with pool and gym. Staff were very efficient and helpful.

Helpful?
Thank ellensL632YY
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear ellen Thank you for your review and rating of our hotel. We are delighted with your comments about your more than 15 times visiting of our hotel! We look forward to welcoming you again! Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita More 

Manchester, United Kingdom
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Due to our ship being unable to dock we missed our flights and had to spend an extra night in Japan. We stayed at the Hilton Narita. The room was quiet, basic and a very comfy bed. Check in was quick and easy. All staff were kind and helpful with good English. Unlike most hotels there was an additional charge... More 

Helpful?
3 Thank 650paul
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Paul Thank you for taking the time to review our hotel on Tripadvisor. We are pleased with your comments about our room, service and free shuttle bus, and appreciate the rating. Regarding your comments about wifi, we recommend you to join HHonors membership and make a reservation directly to receive complimentary wif in the roomi. I hope you had... More 

Aiea, Hawaii
1 review
5 of 5 stars Reviewed 2 weeks ago

Short visit as I only needed a hotel to rest befor my flight the following day. The staff was extremely helpful and courteous, especially the concierge who provided me an awesome tip on where to eat sushi. The shuttle bus service provided by the hotel is also outstanding.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Paul C
hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport Hotel, responded to this review

Dear Paul Thank you for reviewing and rating our hotel on Trip advisor. We are delighted with your comments about our service and free shuttle bus. We look forward to welcoming you again! Regard Bo Eun Kweon, Customer Feedback Manager, Hilton Narita More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Hilton Tokyo Narita Airport Hotel

Address: 456 Kosuge, Narita 286-0127, Chiba Prefecture
Location: Japan > Kanto > Chiba Prefecture > Narita
Price Range: $134 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Tokyo Narita Airport Hotel 4*
Number of rooms: 548
Reservation Options:
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Also Known As:
Hilton International Narita
Hilton Narita
Narita Hilton
Hotel Style:
#2 Business Hotel in Narita
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