Stayed here for a couple of nights recently. Very clean, polite staff, great shuttle service and some good restaurant options within the hotel. Shuttle runs to nearby Narita Station which has a wide range of restaurants and shopping options only ten minutes away. If you're catching the shuttle from Narita airport, you can catch the Excel bus also as its... More 

I stayed here for one night to visit a friend in Tokyo. The hotel is not a destination hotel but convenient. The rooms are small, clean and comfortable, although wall hangings would be nice. The only negative was that the hotel shuttle from the airport in the afternoon is infrequent. The bus to Narita is convenient. No Executive Lounge.

This hotel is located close to the airport There is a hotel shuttle which is free leaving from terminal one (pole 16) and terminal 2 (pole26) The schedule of the bus is clearly marked at the waiting area We waited for about 25 minutes The bus driver doesn't,t speak very good English but will come down with the sign going... More 

Hotel offers very clean Zen designed guest rooms. Buffet breakfast has significantly improved under GM C. Olson--no extra charge to upgrade from continental and wider selection. Try also Japanese restaurant on the second floor and order the chef's dinner bento--it is edible art. Accessible from Narita Airport by free regularly scheduled bus service. For avid plane spotters, an ideal place... More 

This Hilton was okay for a 1 night stay, but it does not really offer much for longer stays. In my case, I was only there for 1 night. I should also point out that I am a HHonors Diamond member, so my review is based on this Hilton versus others worldwide: Pros: 1. Location to Narita airport is excellent... More 

We have used this hotel for more than 15 times and we were pleased each time. Clean comforable rooms with fantastic breakfast buffet, free for Hilton gold members. Best place to transit for Narita Airport to and from flights if you just want to experience Japan accomodation with pool and gym. Staff were very efficient and helpful.

Due to our ship being unable to dock we missed our flights and had to spend an extra night in Japan. We stayed at the Hilton Narita. The room was quiet, basic and a very comfy bed. Check in was quick and easy. All staff were kind and helpful with good English. Unlike most hotels there was an additional charge... More 

Short visit as I only needed a hotel to rest befor my flight the following day. The staff was extremely helpful and courteous, especially the concierge who provided me an awesome tip on where to eat sushi. The shuttle bus service provided by the hotel is also outstanding.