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ANA Crowne Plaza Narita

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68 Horinouchi, Narita 286-0107 Chiba Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (969)
360
Panoramas (11)
Room & Suite (569)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from ANA Crowne Plaza Narita
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 37 hotels in Narita
Location
Cleanliness
Service
Value
Energise in the Fitness Centre and spa at the ANA Crowne Plaza Narita hotel, 20 minutes by complimentary shuttle bus from terminal 2 of Narita Airport.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Free airport transportation
Conference facilities
Banquet room
Parking
Wifi
Paid internet
Hot tub
Heated pool
Fitness / spa locker rooms
Sauna
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Electric kettle
Flatscreen TV
Bidet
Safe
Telephone
Wardrobe / closet
Iron
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Japanese

Location

Full view
42Car recommended
Grade: 42 out of 100
15Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
Contact
68 Horinouchi, Narita 286-0107 Chiba Prefecture
Name/address in local language
Getting there
Narita Airport2 miSee all flights
Ibaraki Airport27 miSee all flights
See all nearby hotels
1,239Reviews18Q+A97Room tips
Traveler rating
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  • 41
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Popular mentions
C.IM wrote a review Jan 3
Hong Kong Island, China25 contributions5 helpful votes
Stayed here for one night as I had an early morning flight from Narita airport. Room was very spacious and staff was friendly & helpful. Breakfast was good too. There's a bar on the top floor but I didn't go this time round due to covid. Will definitely stay at this hotel again next time for transit at Narita.
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Date of stay: January 2021Trip type: Traveled solo
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Response from ANA Crown Plaza Narita, オーナー at ANA Crowne Plaza Narita
Responded 1 week ago
Dear CyrusIM Thank you so much for your review of ANA Crowne Plaza Narita. We are pleased to hear you satisfied our room, staff and breakfast. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Stay safe and healthy! Best regards, ANA Crowne Plaza Narita
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R H wrote a review Sep 2020
2 contributions1 helpful vote
Stayed here for two weeks for compulsory quarantine having travelled to Japan from the UK. The staff are all polite, friendly and informative, for example when I developed an issue with the room phone after a week there, someone came immediately after I enquired at reception and they sorted it in 15minutes. I had the opportunity to try the room service, which is excellent: punctual, hot and value for money. The corner shop by reception is also extremely convenient and has everything you need for a short stay. I would like to thank all staff for their welcoming, hospitable and clean atmosphere, I am very grateful you made a two week stay in a hotel room so comfortable.
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Date of stay: August 2020
Location
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: The higher floor you are, the better the views of the surrounding forest and airport
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1 Helpful vote
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fiftysomethingmale wrote a review Aug 2020
Tokyo, Japan444 contributions605 helpful votes
Stayed for 2 nights using my IHG points (15000 per night for two). Parking for free (not sure if this was due to my status). Check in smooth. Twin Room looking towards the airport. Air con working fine. Quite an impressive menu for room service. Complimentary newspaper. Breakfast was good. Can recommend.
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Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from ANA Crown Plaza Narita, オーナー at ANA Crowne Plaza Narita
Responded Aug 24, 2020
Dear 50somethingmale-san Thank you for choosing ANA Crowne Plaza Hotel Narita. We would also like to thank you again for all the words. In the future, all employees will continue to devote themselves to a better hotel to meet their expectations. We would appreciate your patronage for many years to come. Thank you for your contribution. ANA Crowneplaza Narita
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TokyoSommelier wrote a review Jul 2020
Tokyo, Japan577 contributions174 helpful votes
+1
Besides being close to the airport and providing free shuttle service, the ANA Crown Hotel provides some great perks for HIG members, including a free daily newspaper (Japanese or English), half price breakfast, and a free access pass to the pool and gym. Customer service is outstanding and staff work hard to make your stay comfortable. My requests for adjustments to the meals I ordered (room service) were accommodated. I found all the meals I ordered to be of excellent cost value. I really enjoyed their homemade Keema curry. Excellent! The only negative I experienced during my stay was discussed with the hotel manager, namely the very loud guests from Mexico that, perhaps, need to be reminded of Japanese manners during breakfast.
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Date of stay: July 2020
Rooms
Service
1 Helpful vote
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Response from ANA Crown Plaza Narita, オーナー at ANA Crowne Plaza Narita
Responded Aug 24, 2020
Dear TokyoSommelier-san Thank you for choosing ANA Crowne Plaza Hotel Narita. We would also like to thank you again for all the words. In the future, all employees will continue to devote themselves to a better hotel to meet their expectations. We would appreciate your patronage for many years to come. Thank you for your contribution. ANA Crowne Plaza Narita
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MelbourneHalls wrote a review Mar 2020
Melbourne42 contributions51 helpful votes
Crowne Plaza is a short free shuttle bus ride to and from Narita Airport. Arriving in the evening after a 10-hour flight from Melbourne, we decided to stay there rather than take the Narita Express train or limo bus into the heart of Tokyo. Our room was comfortable and clean. We enjoyed a light pizza meal at the hotel's restaurant and buffet breakfast included in the tariff was great, one of the best we had in our two-week stay in Japan. Recommended for just one night -- no point in staying longer.
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Date of stay: March 2020
Value
Location
Service
Room Tip: Friendly staff. Professionally run and excellent value. And just minutes from the airport.
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1 Helpful vote
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Response from ANACPNRT, Room Reservation at ANA Crowne Plaza Narita
Responded Mar 26, 2020
Dear Reviewed by MelbourneHalls Thank you for using ANA Crowne Plaza Hotel Narita. Thank you again for your words. We will continue to strive for better hotels in order to meet expectations. We will consider the improvement of the contents pointed out immediately. We hope you will continue to patronize us forever. Thank you very much for posting.
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Previous
PRICE RANGE
$82 - $154 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza narita, narita crowne plaza
LOCATION
JapanKantoChiba PrefectureNarita
NUMBER OF ROOMS
390
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Frequently Asked Questions about ANA Crowne Plaza Narita
What are some of the property amenities at ANA Crowne Plaza Narita?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at ANA Crowne Plaza Narita?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at ANA Crowne Plaza Narita?
Guests can enjoy an on-site restaurant, complimentary tea, and free instant coffee during their stay.
Is parking available at ANA Crowne Plaza Narita?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to ANA Crowne Plaza Narita?
Conveniently located restaurants include Serena, Sunset Lounge, and Toh-Lee.
Are there opportunities to exercise at ANA Crowne Plaza Narita?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does ANA Crowne Plaza Narita have an airport shuttle?
Yes, ANA Crowne Plaza Narita offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at ANA Crowne Plaza Narita?
Yes, dry cleaning and laundry service are offered to guests.
Does ANA Crowne Plaza Narita offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at ANA Crowne Plaza Narita?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to ANA Crowne Plaza Narita?
Many travelers enjoy visiting Naritasan Shinsho-ji Temple (3.0 miles), Naritasan Omote Sando (3.1 miles), and Seiso Densha 1st and 2nd Tunnel (3.0 miles).