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ANA Crowne Plaza Hotel Narita

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ANA Crowne Plaza Hotel Narita
ANA Crowne Plaza Hotel Narita
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699 Reviews from our TripAdvisor Community

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Showing 337: English reviews
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

This should have been called the Holiday Inn ANA at best. Really outdated facility, not particularly convenient considering an airport hotel, a 20 minute bus ride that usually takes 30 minutes (compare with Crowne Plaza Changi, connected to the terminal) and the gym lacks air conditioning, which in the Japanese summer gets a bit silly. All in all, poor value... More 

Helpful?
Thank Anton G
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Anton G, Thank you for taking some time in sharing with us a candid feedback. Please accept our sincerest apologies as we were not able to meet your expectations. As your comments and suggestions are very important to us, rest assured that everything is well noted and that we are continuously improving our products and services to better cater... More 

Melbourne
Level Contributor
87 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

Quite close to Tokyo's Narita airport. The shuttle bus pick up from stop 25 at terminal 2 was seamless. Seemed about a 10 min drive to the hotel on a dark and raining night. Quite a few people on the bus so we all had to check together but it was done efficiently. Our room was surprisingly spacious for Japan... More 

Helpful?
Thank vicnzsa
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear vicnzsa,. Thank you for choosing to stay at ANA Crowne Plaza Nariita and for leaving us a great 5-star review. We are very happy to know that our products and services were able to make your stay a good one. We are looking forward to serving you again on your next visit to Narita. Sincerely, ANA Crowne Plaza Narita More 

Chicago, Illinois
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I had to stay here for one night because I missed my connection. The hotel shuttle stops at another hotel before arriving at the hotel. Check in was fast and efficient even though there was a flight crew checking in at the same time. I was provided with a pretty spacious twin bed room. Considering other hotel rooms I've stayed... More 

Helpful?
Thank lord-irvo
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear lord-irvo, Thank you for taking a minute or two in sharing your feedback and for giving us a 5-star review. We are very delighted to know that we were able to make your stay with us relaxing and worthwhile. Rest assured that we are continuously improving our products and service to better provide quality service to our esteemed guests.... More 

Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Great spot for an over night. A little noise but nothing to worry about, very clean and efficient friendly staff. The bed in our room was rock hard, they could do with an up date. We arrived late and the bar was open for us to have a nibble and a little food and a night cap which was nice

Helpful?
Thank Sue C
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Sue C, Thank you for choosing to stay at ANA Crowne Plaza Narita and for leaving us a candid review. We are happy to know that our products and services were able to cater to your needs. Rest assured that we are continuously improving to provide quality service to our guests. We hope we could be of service again... More 

Auckland
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a 2 night stay at the Crowne Plaza. Room was comfortable and breakfast was nice. Shuttle service from airport and into Narita Town was nice and convenient. I did struggle before getting there with website access as could not get information through the ihg site to research things like shuttle services. Overall i would stay there again on... More 

Helpful?
Thank derek28
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear derek28, Thank you for choosing to stay at ANA Crowne Plaza Narita and for sharing your feedback with us. We are very happy to know that we were able to meet your expectations. As guest satisfaction is our top priority, rest assured that we are continuously improving our products and services to better cater to your needs. We are... More 

Canberra, Australia
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

After staying at the Crowne Plaza Hotel at Changi in Singapore, which was new and luxurious and spacious, I was a bit disappointed with the Crowne Plaza Hotel at Narita. OK, it is an older hotel at Narita. It has not been renovated and so it does not have that nice new, luxury feel. The rooms are small but clean... More 

Helpful?
Thank Louise C
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Louise C, Thank you for taking some time in sharing with us you feedback during your recent stay at ANA Crowne Plaza Narita. As our guests' satisfaction is one of our main goal, rest assured we are continuously improving our products and services to better cater to your needs. We hope we could be of service again on your... More 

Singapore, Singapore
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed there recently with family, I was trying to save time as I have an early flight and does not want to waste time travelling early from Tokyo, it was not a good move. Crowne Plaza is an old hotel, not renovated and not worth nor have the value for money. The saving grace are the staff, complimentary airport shuttle.... More 

Helpful?
Thank Tuesday-Morning2
Nashville, TN USA
Level Contributor
343 reviews
215 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The hotel was a really nice stopover. Hotel shuttle from airport was fast and free. Room was nice but not exceptional Bed was comfortable. Shower water pressure was poor. Dinner in upstairs restaurant was pleasant surprise Hotel front desk staff are professional but rarely friendly. Nice stay and great price

Helpful?
1 Thank pine129
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear pine129, Thank you for choosing ANA Crowne Plaza and for sharing your feedback regarding your recent stay with us. We are very delighted to know that we were able to meet your expectations. As we are striving to provide quality service that you deserve, rest assured that we are continuously improving our products and services to better cater to... More 

North Holland Province, The Netherlands
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 18, 2016

I stayed in this hotel only one day, and it's very convenient if you have a stop-over, because it's very close to the airport. A taxi cost around 1800 Yen, or a free shuttle bus will bring you to and from the airport. I had a nice room on the 16th floor, with a beautiful overview on Air-planes taking off.... More 

Helpful?
Thank Bootzinker
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Bootzinker, Thank you for taking a minute or two in sharing your feedback regarding your recent stay with us. We are very delighted to know that you were aable to enjoy your short stay at ANA Crowne Plaza Narita. For us to be able to better cater to your needs, rest assured that we are continuously improving our products... More 

Minneapolis
Level Contributor
137 reviews
134 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
4 of 5 stars Reviewed July 16, 2016

Stayed here the night before my flight back to the US. The hotel is it's own island, really nothing walkable around it but there is a regular shuttle schedule to both the airport and into the town of Narita. Initially my plan was to go into town but instead I hunkered down and hung out at the hotel. Ate at... More 

Helpful?
Thank MspTripper
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear MspTripper, Thank you for choosing ANA Crowne Plaza Narita and for taking some time in sharing your feedback regarding your recent stay with us. Despite the fact that there are no walkable restaurants or establishments around the hotel, we are happy to know that our restaurant on the 17th floor were able to cater for your needs. We hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Energise in the Fitness Centre and spa at the ANA Crowne Plaza Narita hotel, 15 minutes by complimentary shuttle bus from Narita Airport. ... more   less 

Additional Information about ANA Crowne Plaza Hotel Narita

Address: 68 Horinouchi, Narita 286-0107, Chiba Prefecture
Location: Japan > Kanto > Chiba Prefecture > Narita
Price Range: $94 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Hotel Narita 4*
Number of rooms: 396
Reservation Options:
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Also Known As:
Crowne Plaza Narita
Narita Crowne Plaza
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