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ANA Crowne Plaza Hotel Narita

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68 Horinouchi, Narita 286-0107, Chiba Prefecture
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1 room 1 adult
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ANA Crowne Plaza Hotel Narita
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604 Reviews from our TripAdvisor Community

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Peterborough
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This is a great place to stop over before the long flight home. The queen room I had was pretty small but clean and adequate. There are a choice of restaurants in house and a fantastic sky-bar for G&T looking over the airport area. Breakfast is charged extra but has a huge selection. IHG members get discounts on evening meal... More 

Helpful?
Thank mountainco
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear mountainco, Thank you for choosing to stay with us and for leaving us a good review. We are very delighted to know that we were able to meet your expectations and that you had a wonderful experience during your recent stay. We are looking forward to have you again in our hotel on your next visit to Narita. Whether... More 

Adelaide, Australia
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This was a one night layover for us. The room was really average, good size but needed a good cleaning and face lift. The furniture has gone beyond its use by date and the chair coverings were not very clean. I would not normally make comments like this but this was not a cheap place to stay so one expects... More 

Helpful?
Thank Paul E
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Paul E, Thank you for taking some time in sharing your comments during your recent stay with us. Please accept our sincerest apologies if we were not able to meet your expectations but we assure you that we are continuously improving our products and services to better cater to your needs. We hope we could be of service again... More 

Fort Lauderdale, Florida
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very surprised and pleased with the hotel being that it was near the airport. Free shuttle service was provided, rooms were nicely set up. Staff was very nice would definitely recommend. Breakfast in the morning was very good as well a lot of variety.

Helpful?
Thank WorldTrvlr80
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear WorldTrvlr80, Thank you for taking some time in sharing your wonderful comments with us. We greatly appreciate all the kind words and we are very delighted to know that our products and services were able to cater to your needs . We hope you will consider us to be your second home again on your next visit to Narita.... More 

Greymouth, New Zealand
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good pool,sauna and gym. Good breakfast and views from top floor bar and restaurant excellent. Rooms modern and well equipped rooms very helpful staff. Free shuttle to Narita about 10-15 minutes. Bag storage for brother who had later flight no problem.

Helpful?
Thank Guy M
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Guy M, Thank you for choosing to stay with us during your recent visit to Narita for leaving us a good review. We are very delighted to know that our staff, products and services were able to make your stay a good one. Rest assured that we are continuously improving to better cater to your needs. We hope to... More 

Edmonton
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Frequent, free shuttle service to and from the airport is so well run, white glove service thats on time. Hotel a bit worn, but still offers great comfort and amenities. Great included breakfast buffet, Italian coffee machine!

Helpful?
Thank the_Janadians
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear the_Janadians, Thank you for taking a minute or two in sharing your comments regarding your recent stay with us. We are happy to know that our products and services were able to make your stay a good one. We promise to continuously improve in all aspects to better cater to your needs. We hope to be of service again... More 

Uppsala, Sweden
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at the ANA Crowne Plaza Narita on numerous occasions and has always been satisfied. You always get treated well by the friendly and helpful staff, check-in is always efficient without much waiting. The rooms are clean and comfortable with a good work place and very good internet connection. There are a number of restaurants to choose from... More 

Helpful?
Thank Thomas W
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Thomas W, Thank you for your continuous support to our property and for making us your choice of hotel. It gives us not only a great feeling of fulfillment but most importantly the feeling of encouragement especially after receiving a positive feedback from one of our valued guest. We hope we could serve again as your second home on... More 

Manchester, Vermont
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Good pool fantastic on time shuttle from the airport terminal very nice for 48 hours gift shop fully equipped for all products and the room service was good breakfast had a nice choice Nothing around hotel but hotel provides a transport service to local mall or town

Helpful?
Thank milo1001
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear milo1001, Thank you for your recent visit to ANA Crowne Plaza Narita and for leaving us a 5-star review. We are very delighted to know that despite the fact that there is nothing around the hotel, our products and services were able to cater to your needs and made a positive impact during your stay with us. We hope... More 

Saitama, Japan
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Free airport shuttle was frequently available from the center of the arrival terminal of Narita airport. The room was average but there was a 25m swimming pool with open roof. There seem to be no shops around the hotel but a small convenience store on the basement sells a variety of items from snacks to souvenirs. Recommended for family travel.

Helpful?
Thank Rabao
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Rabao, Thank you for taking a minute or two in sharing you comments during your recent stay with us. Rest assured that we are continuously improving our products and services to better cater to your needs. We hope we be of service again on your next visit to Narita. Sincerely, ANA Crowne Plaza Narita More 

Singapore
Level Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Overall the hotel is great. Breakfast was good. My kids love the spread very much. Room was spacious. There is shuttle bus to bring you to a big shopping mart. You can eat and shop before moving off to the airport. Thought encounter some inconveniences on late check out request. My overall stay is good.

Helpful?
Thank thamfelicia
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear thamfelicia Thank you so much for your wonderful review of ANA Crowne Plaza Hotel Narita. We are delighted to hear that you enjoyed your stay and took the time to share your feedback with others. Your comments will be shared with our team accordingly. We are looking forward to welcoming you again. Best Regards, ANA Crowne Plaza Hotel Narita More 

Brussels, Belgium
Level Contributor
47 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed January 4, 2016

This is a great hotel. Short airport shuttle trip from NRT. Staff is very friendly and helpful. The breakfast buffet is very complete and tasty. I recommend dinner and drinks on the 17th floor. The beds are very comfy and the bathroom contains a lot of amenities. Power adapters can be borrowed from housekeeping. The shuttle also takes you to... More 

Helpful?
Thank QuipQue
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear QuipQue Thank you so much for your wonderful review of our hotel. We are delighted to know that you had a great stay and enjoyed with us. Your comments are greatly appreciated and will be shared with our team accordingly. It was certainly a pleasure to have had you as our guest, and we look forward to welcome you... More 

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