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ANA Crowne Plaza Hotel Narita

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ANA Crowne Plaza Hotel Narita
ANA Crowne Plaza Hotel Narita
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713 Reviews from our TripAdvisor Community

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Showing 345: English reviews
Norwich, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel never respond to email sent to that liste on their website I originally booked a room in March for a 21 July 2016 visit via the rewards club for which I was deducted 20000 points I modified this booking to 13 September for one night The room was for my daughter and myself and she checked in as i... More 

Helpful?
2 Thank Malcolm D
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Malcolm D Thank you for tasking the time to post your feedback regarding your recent stay with us. Please accept our sincerest apologies. I would like to encourage you to contact us directly, so that we may inquire further about your issue at room.rsv@anacrowneplaza-narita.jp Thanks again and we hope that we get the chance to make it right with... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

The room are old and sometime stinky but you can always get a deep good sleep here. And the staff are nice. Very close to Narita airport and offer free airport shuttle bus, 7 mins to airport but 40 mins from airport.

Helpful?
Thank Boo J
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Boo J, Thank you for taking some time in sharing a candid feedback with us. We are happy to know that you were able to experience the kind of good night's sleep offered at ANA Crowne Plaza Narita. Rest assured that we are continuously improving our products and services to better cater to your needs. We hope to be... More 

London, United Kingdom
Level Contributor
84 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one night before an early flight. It was as busy as you would expect of an airport hotel to be, but the staff were always very welcoming and helpful. The shuttle bus was convenient; breakfast covered all tastes an dteh deluxe rooms are large and quiet. In summary, just what you need from an Airport Hotel... More 

Helpful?
1 Thank Anon A
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Anon A, Thank you for taking some time in sharing your feedback with us. We are very happy to know that we were able to provide all that you need to get a good night's sleep and make your short stay worthwhile. We hope to be your choice of hotel again on your next visit to Narita. Sincerely, ANA... More 

Vienna, Austria
Level Contributor
26 reviews
7 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

very good hotel. close to airport. if you fly from Narita in the morning i would definitely recommend to stay overnight in this hotel Rooms are very big and very clean. friendly staff. speak multiple languages.

Helpful?
Thank Ren S
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Ren S, Thank you for choosing ANA Crowne Plaza Narita and for leaving us a great 5-star review. We are very delighted to know that our products and services were able to cater to your needs. We hope we could be of service again on your next visit to Narita. Sincerely, ANA Crowne Plaza Narita More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 1 night waiting for our early flight next morning. Very convenient shuttle bus from and to the airport (only takes 15 minutes or so), tickets available in the hotel. Had dinner here, buffet type but very good value for money. Go to the bar on the highest floor. Good cocktails and great view of the airport. Rooms... More 

Helpful?
Thank sven d
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear sven d, Thank you for taking some time in sharing your feedback about your recent stay with us. We are very happy to know that we were able to make your overnight stay worthwhile. We hope we could be of service again on your next visit to Narita. Sincerely, ANA Crowne Plaza Narita More 

Boston, Massachusetts
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We did get upgraded to concierge level, but found this hotel convenient, luxurious and in every way satisfactory. A good gym, ample breakfast, and very comfortable room. When I read earlier reviews, I was worried, but found no cause for complaint. No hotels are actually in the airport, and this one was about as close as you could get.

Helpful?
Thank Andreae02468
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Andreae02468, Thank you for choosing ANA Crowne Plaza Narita and for leaving us a great review. We are very delighted to know that our products and services were able to cater to your needs and made your stay with us worthwhile. We hope to be your choice of hotel again on your next visit to Narita. Sincerely, ANA Crowne... More 

Abu Dhabi, United Arab Emirates
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The pictures on-line of this hotel don't reflect the reality of the actual rooms. My room was tiny and I could barely move or open my suitcases and I felt quite claustrophobic. The bed was only a single bed, even though I had paid for a double. The best part of the hotel was the gym which had a lot... More 

Helpful?
Thank fwb25
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear fwb25, Thank you for sharing your candid feedback with us. We are very sorry as we were not able to meet your expectations. As our guests' satisfaction is our priority, rest assured that we are continuously improving our products and services to better cater to your needs. We hope we could be of service again on your next visit... More 

Denver, Colorado
Level Contributor
254 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good hotel for an overnight stay. We stayed overnight before our flight to Los Angeles the next morning. We took the "hotel" shuttle bus both from and to the airport which was very easy and convenient and took about 10-15 minutes each time. The check-in was fast, the staff was friendly and the lobby was large. The room was large,... More 

Helpful?
Thank DenverDenny
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear DenverDenny, Thank you for taking a minute or two in sharing your feedback regarding your recent stay with us. We are very delighted to know that you had a great overnight stay and that our products and services were able to cater to your needs. We hope to be your choice of hotel again on your next visit to... More 

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed August 22, 2016 via mobile

This should have been called the Holiday Inn ANA at best. Really outdated facility, not particularly convenient considering an airport hotel, a 20 minute bus ride that usually takes 30 minutes (compare with Crowne Plaza Changi, connected to the terminal) and the gym lacks air conditioning, which in the Japanese summer gets a bit silly. All in all, poor value... More 

Helpful?
Thank Anton G
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Anton G, Thank you for taking some time in sharing with us a candid feedback. Please accept our sincerest apologies as we were not able to meet your expectations. As your comments and suggestions are very important to us, rest assured that everything is well noted and that we are continuously improving our products and services to better cater... More 

Travelers are raving about these Narita hotels

Melbourne
Level Contributor
92 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed August 17, 2016

Quite close to Tokyo's Narita airport. The shuttle bus pick up from stop 25 at terminal 2 was seamless. Seemed about a 10 min drive to the hotel on a dark and raining night. Quite a few people on the bus so we all had to check together but it was done efficiently. Our room was surprisingly spacious for Japan... More 

Helpful?
1 Thank vicnzsa
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear vicnzsa,. Thank you for choosing to stay at ANA Crowne Plaza Nariita and for leaving us a great 5-star review. We are very happy to know that our products and services were able to make your stay a good one. We are looking forward to serving you again on your next visit to Narita. Sincerely, ANA Crowne Plaza Narita More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Energise in the Fitness Centre and spa at the ANA Crowne Plaza Narita hotel, 15 minutes by complimentary shuttle bus from Narita Airport. ... more   less 

Additional Information about ANA Crowne Plaza Hotel Narita

Address: 68 Horinouchi, Narita 286-0107, Chiba Prefecture
Location: Japan > Kanto > Chiba Prefecture > Narita
Price Range: $90 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Hotel Narita 4*
Number of rooms: 396
Reservation Options:
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Also Known As:
Crowne Plaza Narita
Narita Crowne Plaza
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