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Narita Excel Hotel Tokyu

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1,042 Reviews from our TripAdvisor Community

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Showing 402: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Very pleasant 2 night stay at Narita. Very convenient being so close to the airport and the bus shuttles are an easy way of getting out and about, especially after a long flight! Just make sure you are there on time!

Helpful?
1 Thank heavier
United States
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This hotel is just gross. Room smelled of sewer gas and mothballs. Shower vent, hardware and shower were not clean at all. No laundry facilities or services on site. I would not send anyone here or stay here again. The rooms are not cleaned well or dusted. Close to the airport? This city has the best train system in the... More 

Helpful?
Thank MikeandMyrtle
Melbourne, Australia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

A very standard Stay in Japan. Staff is polite as usual and very attentive. Hotel is actually quite big but rooms are small as expected. There are shuttle buses to the airport and aeon mall. I was here for only 2 days and Coz in Japan you don't normally stay in hotel all the time. However all I can say... More 

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Thank Christy M
Japan
Level Contributor
112 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel would be one of my first choices if I'm not sleeping in Narita city (which is always the best option). SHUTTLE BUS: picked up at Narita Terminal 2 at bus stop #26 . Check annex pic for detailed schedules. From hotel to Narita Airport the first bus is at 06:00am, last one at 22:50 The hotel has also... More 

Helpful?
1 Thank SARAGUEV
Doha, Qatar
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Receptionists are all friendly and polite! The hotel provides all customers free shuttle bus to JR Narita Station where you can find local shops, restaurants and world heritage site "Naritasan temple" If you're thinking of grocery shopping, you catch the same bus and it directly takes you to AEON Mall which is very convenient!! It was a nice stay in... More 

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1 Thank Elly_0117
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago via mobile

-Check in was prompt -Hotel does keep record of guests previous chk in.was given a smoking room without requesting. 😉 -room is well maintained. -each smoking room come equipped with air purifier.very handy as it helps to lessen the ciggy smell. Well done!! -shuttle bus provided to AEON Mall.convenient to quests who wanna buy foodstuffs & do little shopping.

Helpful?
Thank Aqeil A
Dallas, Texas
Level Contributor
98 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed August 23, 2016 via mobile

As other Asian hotel, the room is small especially the one we had with triple beds. The hotel is clean but the bed is hard. It's decent for transit one night especially if the plane leaves early. There is a shuttle bus in stop #26 from Narita airport. The breakfast is good - it's US$25 per person. It offers Japanese... More 

Helpful?
Thank Tienne2001
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed August 17, 2016

The shuttle to & fro NRT runs with typical Japanese precision. The room service has limited options, but is one of the quickest I have seen in the world (my order was delivered in under 5 minutes). The bathroom was squeaky clean. But what disappointed me was that the carpet / upholstery was well past its useful date and gave... More 

Helpful?
Thank EnlightenedSoul
Macao, Portugal
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 8, 2016

It's aged but clean and comfortable enough for short stay. 10-minutes away from the airport and perfect for early flight like mine. (Shuttle bus starts at 5:00am) Staff is nice but really difficult to communicate in English. There is nothing around the hotel so please get prepared before you go in. Room service till 23:00 and the food is not... More 

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Thank Ego W
Fort Worth, Texas
Level Contributor
66 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed August 4, 2016

I didn't get to visit the gardens or pool area, the food was pricey, but for a layover hotel it's ok. There was another area of the hotel that was very nice that my brother in law got to stay in that didn't smell like smoke. They seemed to enjoy their time more than us. We did enjoy the upstairs... More 

Helpful?
Thank tlee8979
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Smoking rooms available
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Narita Excel Hotel Tokyu

Address: 31 Oyama, Narita 286-0131, Chiba Prefecture
Location: Japan > Kanto > Chiba Prefecture > Narita
Price Range: $62 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Narita Excel Hotel Tokyu 3.5*
Number of rooms: 706
Reservation Options:
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Hotel Style:
#6 Business Hotel in Narita
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