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The Hedistar Hotel Narita

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The Hedistar Hotel Narita
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203 Reviews from our TripAdvisor Community

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Showing 49: English reviews
London, United Kingdom
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 weeks ago via mobile

Clean, comfortable and not far from the train station. What more could you ask for? We used the airport shuttle from Narita Airport it arrived bang on time to the minute. Was very impressed. Rooms are spacious with a big enough bathroom. Wifi is fast so easy to plan your next steps if you are going to be on the... More 

Thank Grace J
South Wales, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

I arrived at Terminal 1 Narita airport and proceeded to bust stop 16 to get my bus transfer to the hotel. It arrives promptly at 2005. Upon arrival, I needed to get some food and easily located a few reasonably priced restaurants outside the hotel. There is a supermarket approximately 200m away. The room have complimentary green tea bag which... More 

Thank Christina L
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 14, 2016 via mobile

We arrive with a group late at night. By the time i use the bathroom it was very late so we don't want to disturb our tour guide. We decide to come up in the morning to inform about our room which has a bathroom smell like a public toilet!!!! Horrible!!!! Never expect this standard in Japanese hotel!!! We ask... More 

4 Thank Pheeraya C

Travelers are raving about these Narita hotels

Pune, India
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 6, 2016

Remember htl chk in is at 1400 - 1500 hrs esp if you trvl on NH. A dbl room with amenities for one is very small for the price. Early chk in is possible with an extra payment which you have to ask for.

Thank rash299
Amsterdam, The Netherlands
Level Contributor
87 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed August 27, 2016

The shuttle times are posted by the bus stop for all Narita shuttles. The shuttle was very large and perfectly on time. The room, though small, was very clean. One can get the room with or without breakfast. There is a supermarket just a few blocks away. i bought the breakfast option and for Japan the price and selection was... More 

Thank notmuchifnotDutch
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 1, 2016 via mobile

Seriously, DON'T CHOOSE THIS HOTEL. The reception is rude and cold. The staff is not helping : they really don't care about your problems!! I booked for 2 people but we only had 1 pillow, 1 towel and a very little bed! When I asked only for one more pillow they tell me it wasn't possible : I'll have to... More 

1 Thank Pauline G
大井浩之, Manager at The Hedistar Hotel Narita, responded to this review

Thank you for staing us. This time I let you worsen a feeling and am sorry. Only pillow and towel one set prepare and are sorry. In addition, correspondence of the staff of the case is sorry badly. The pillow already makes free of charge. Next; go, and wait. More 

Level Contributor
2 reviews
Reviewed July 13, 2016

I stayed here for one night with a friend, as we had arrived quite late in the evening and did not want to spend time going all the way into the city.The price was relatively cheap and it suited my needs perfectly as I just needed a place to relax and sleep. It looks like it was renovated recently as... More 

Thank Avidtraveler1215
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed June 9, 2016

Extremely small room!! We needed to clear window sash to put 1 suitcase & sat the other one in the entrance passage 7 had to walk over it to use the toilet!!. Nice water feature in front lobby. Non English labelled food but ate the variety of food on sight only reasonable quality of assorted foods. Near Narita airport &... More 

1 Thank robzAdelaide
Greater Melbourne, Australia
Level Contributor
6 reviews
4 hotel reviews
Reviewed May 24, 2016 via mobile

We booked in close to the airport to drop people off. Reception was rude very cold and uninviting (the worst in Japan). Very small beds thin doors so you can hear everything and everyone. The hotel had 10 buses of people all to be leaving at the same time ( nothing left for breakfast) the good part you could walk... More 

Thank gregkeighery
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 27, 2016

Clean room, newly refurbished,good selection at free breakfast buffet, not the usual super tiny Japanese hotel room (there was actual walking around space). Hotel was not in an isolated location like the big name hotels. Restos and mini marts within short walking distance. Very hard bed, tiny pillows.Non smoking room initially assigned smelled heavily of smoke. This seems to be... More 

1 Thank badbillybong
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91 photos of this hotel

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Dining (11)
Hotel & Grounds (17)
Bathroom (5)
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Management photos: Courtesy of the property manager

All Management Photos (20)
Hotel & Grounds (2)
Dining (1)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service

Additional Information about The Hedistar Hotel Narita

Address: 168-1 Azumacho, Narita 286-0025, Chiba Prefecture (Formerly Narita Kikusui Hotel)
Location: Japan > Kanto > Chiba Prefecture > Narita
Price Range: $29 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Hedistar Hotel Narita 3.5*
Number of rooms: 254
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Questions & Answers

Here's what travelers have asked, with answers from The Hedistar Hotel Narita staff and other travelers.
3 questions
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Questions? Get answers from The Hedistar Hotel Narita staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms facing the main freeway on a higher floor.”
 of 5 bubbles rash299, Oct 6, 2016 | Read review
“I would ask if any tour group would be on my floor. The Chinese group that came in was very loud ..”
 of 5 bubbles notmuchifnotDutch, Aug 27, 2016 | Read review
“Preferably choose a different hotel.”
 of 5 bubbles Boio, Nov 7, 2014 | Read review
“Some room, the outside view is blocked by the road foundation. Please check before book!”
 of 5 bubbles AeyahTantip, Jun 7, 2014 | Read review
“I'd say that you should request a room that's NOT facing Route 51. Because it's a major road and cars always come and go, it can be a bit noisy.”
 of 5 bubbles Maisreviews, Mar 17, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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