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The Hedistar Hotel Narita

168-1 Azumacho, Narita 286-0025 Chiba Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (214)
Room & Suite (55)
Dining (19)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
Updated 08/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Hedistar Hotel Narita
Updated 08/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#21 of 37 hotels in Narita
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Hot tub
Free airport transportation
Baggage storage
Currency exchange
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Flatscreen TV
Bath / shower
On-demand movies
Hair dryer
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
Languages Spoken
English, Japanese
343Reviews19Q+A13Room tips
Traveler rating
  • 45
  • 126
  • 109
  • 33
  • 30
Time of year
Traveler type
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Selected filters
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  • English
Popular mentions
Heriberto G wrote a review Apr 2020
Mexico City, Mexico8 contributions10 helpful votes
I choose the hotel because the price and the location, but it was a big mistake, the service its not a good one, they dont have a bellboy or somebody to keep safe your luggage, I ask for a non smoke room and they give me a smoking one, the elevator doesn't function properly, the room smells very bad, a very dirty room, and also bugs in the room, really a disgusting experience
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Date of stay: April 2020
1 Helpful vote
tt783 wrote a review Jan 2020
Montreal, Canada764 contributions21 helpful votes
not close to metro station,need some walk,it has a Aeon mall not far,can do some shopping there, the room is big enough and it has a nice view,can see Narita-san Shinshō-ji from window it has shuttle bus from airport
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Date of stay: January 2020
reachronald wrote a review Dec 2019
Singapore, Singapore75 contributions11 helpful votes
I would stay here if there were no better options. Decent: hourly bus transfer- but can get very full: always book with hotel first. InRoom heater that controls temp decently. Commendable: freshly renovated lobby. Smiling receptionist despite nasty demanding customers Bad: huge tour bus crowds checking in/out at same time for small hotel- get ready to have every sense tested sorely by crazy crowds trying to get to room by the 2 slow lifts Nasty: thin walls- I heard every convo of peeps talking at first floor from my top floor room. Makeshift Converted bathroom unpleasant- but decently clean. Location is decent- short walk from mall and nice eateries. Stayed at Narita Tobu a week before: enjoyed it a bit more.
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Date of stay: December 2019Trip type: Traveled with family
marmm. wrote a review Oct 2019
Bangkok, Thailand68 contributions1 helpful vote
WiFi completely did not work here. I can not find Hotel Wifi Name to connect. I go and ask straff about it . But a man at late night lobby straff with glasses answered me like he don’t care “ this hotel wifi is not strong “ that it. OK I got it ! Don’t choose this hotel again! then my friend vdo call me there and i just pick up vdo call not even say anything. the same straff point the finger to his mouth and tell me to shut up!!! I Reduce my phone noise suddenly and i just shock with the hotel straff manners. Never found Japanese Straff be like this . Very Rude!!!! just me . I’m a only guest there at lobby floor that time . Why and how necessary to be rude with me like that? The hotel elevator is the worst! It close in 4-5 sec and never open itself again . It hurt my mom when she get out . People with the luggages here is very hard to use it. No sensor elevator. Room is OK . Larger and they provide good Shampoo and sope. But not found Wifi in room as the advertisement. Breakfast is good many choices of bread. Salad , western food , asian food , drinks Good location ! near Naritasan Temple just 1 kilo. and near Narita Airport and Mega Don Quit for parking is 400¥ / night . parking outside but safe 0 star for wifi 0 star for straff 0 star for hotel elevator hope the hotel improve it
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Date of stay: November 2019Trip type: Traveled with family
N C wrote a review Oct 2019
Stockholm, Sweden139 contributions53 helpful votes
Hedistar is popular with Chinese tour groups. When tour groups check in, it is absolute chaos. Hedistar usually has 1-2 staff at reception. The reception area is small. There are only two lifts, which is next to the reception. With a large number of people crowding the reception area and queueing up for the lift, it takes a long time to check in and to make it to your room. Unfortunately there are very few seats so you have to stand in the crowd. This is not pleasant if you just got off a flight and want to check in as soon as possible. The size of the rooms is decent. Hotels.com ranks it as 3.5 star but Hedistar’s standard is lower than 3 star hotels that I have stayed at in Japan. The hotel is dirty, as you can see in the pictures. There are wires clearly visible behind the aircon, not something you would expect to see in a 3.5 star hotel. The internet is very unstable, it keeps stopping. It is the worst that I have experienced at hotels in Narita. This is my second time staying there, and probably my last.
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Date of stay: October 2019Trip type: Traveled on business
$44 - $80 (Based on Average Rates for a Standard Room)
Narita Kikusui Hotel
JapanKantoChiba PrefectureNarita
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Frequently Asked Questions about The Hedistar Hotel Narita
Which popular attractions are close to The Hedistar Hotel Narita?
Nearby attractions include Aeon Town Narita Tomisato (0.1 miles), Seiso Densha 1st and 2nd Tunnel (0.3 miles), and Kuriyama Park (0.3 miles).
What are some of the property amenities at The Hedistar Hotel Narita?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and airport transportation.
Which room amenities are available at The Hedistar Hotel Narita?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Hedistar Hotel Narita?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at The Hedistar Hotel Narita?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to The Hedistar Hotel Narita?
Conveniently located restaurants include Kawatoyo Bekkan, Unagi Shinkawa, Aeon Town Narita Tomisato, and Marugen Ramen Narita.
Does The Hedistar Hotel Narita have an airport shuttle?
Yes, The Hedistar Hotel Narita offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Hedistar Hotel Narita located near the city center?
Yes, it is 0.5 miles away from the center of Narita.
Are any cleaning services offered at The Hedistar Hotel Narita?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Hedistar Hotel Narita?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to The Hedistar Hotel Narita?
Many travelers enjoy visiting Naritasan Shinsho-ji Temple (0.5 miles), Naritasan Omote Sando (0.4 miles), and Seiso Densha 1st and 2nd Tunnel (0.3 miles).