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New Otani Makuhari Hotel

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347 Reviews from our TripAdvisor Community

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Showing 92: English reviews
1 review
4 of 5 stars Reviewed August 6, 2016

Been staying in this hotel for 2-times whenever I have a work trip in the Makuhari office building. My last stay in July'16 was for 2 weeks and it was lovely..Love the breakfast spread, love the staff's hospitality all the way from the bellboy to the housekeeping staff. Makes me miss Makuhari even more and can't wait to come back... More 

Helpful?
Thank Kat L
Herts
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 4, 2016

I have been and will be using this hotel as I am working within the Exhibition Center, which is literally under 5 minutes walk away using the walkways over the roads, so location wise if your working in Exhibition Center, its perfect, however if you aren't here for business, there really isn't that much else around the hotel. the hotel... More 

Helpful?
Thank rugbyno9
Columbus, Ohio
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 23, 2016

The hotel is clean enough but the rooms did smell musty. The rooms are not well dusted - chairs were dusty and the bed supports were too. Though staff are very polite many are not able to speak English very well. Breakfast at Satsuki was decent - mix of Asian and English foods. The hotel is right across the Convention... More 

Helpful?
1 Thank EuniceOK
Western Finland, Finland
Level Contributor
165 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed June 14, 2016

The hotel is very conveniently located in Chiba near to the rail station, shopping, restaurants, and the buses to the airports. The lobby entrance is beautiful and the staff couldn't be more helpful. The breakfast buffet, which was included in our room price, was a mixture of Japanese and western style foods and very delicious - the coffee especially. However,... More 

Helpful?
Thank Shawn C
Hanau, Germany
Level Contributor
90 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed April 25, 2016

As we exhibited again in Techno Frontier 2016 we chose again this hotel as it's in 5 min. walking distance to Makuhari Messe. The staff was very friendly and tried to help everywhere. The rooms are quit big for Japan and still OK to stay for a whole week. The furniture is a bit worn out and needs maybe some... More 

Helpful?
1 Thank Heiko H
Dallas, Texas
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed April 17, 2016 via mobile

I ended up in this hotel because all the flights were cancelled at Narita. The hotel staff is kind and the facilities are extremely clean. There were plenty of toilet treats and the beds were OK. The beds were clean and the sheets were nice. The hotel looks like was it was a big deal in 1980s because you can... More 

Helpful?
Thank Claudia M
Kinki, Japan
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 5, 2016

Due to a comedy of errors, we ended up arriving in the Makuhari area around midnight with dead phones and no record of the hotel reservation that had been made months before. Not knowing where to go, all we could do was walk from hotel to hotel, asking if they had us on record. The New Otani Makuhari was the third... More 

Helpful?
Thank Jubinee
Frankfurt, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 4, 2016 via mobile

Don't stay in this hotel, unless you do not have a choice.Although I stayed in this hotel several times, this stay is a nightmare. I explicitly asked for a room far away from the elevators and they managed to give me a room directly next to the elevator twice. The employees mock the customers, if they are foreigners by giving... More 

Helpful?
1 Thank Felicitas F
Gloucester
Level Contributor
97 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed February 24, 2016 via mobile

Food and drink here is overpriced, go out, there are lots of good places within a few hundred meters. Rooms are very dated and lack power sockets. Great views of the bay and a scenic elevator. Breakfast is an extensive buffet catering for world tastes. Wifi is free and very fast. 35Mbps+.

Helpful?
Thank seanfunk
Singapore
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 17, 2016

Booked this hotel as it is a disney partnered hotel. It means that there is free shuttle service between disney land and sea and the hotel. The shuttle service can be booked at the lobby 2 days before your visit to disney and the shuttle schedule is displayed there as well. Hotel staff understands english which is important as it... More 

Helpful?
Thank WynnTLY
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
Satsuki
Satsuki
Cuisines: Japanese
Senbazuru
Senbazuru
Cuisines: Japanese
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about New Otani Makuhari Hotel

Address: 2-120-3 Hibino Mihama-ku, Chiba 261-0021, Chiba Prefecture
Location: Japan > Kanto > Chiba Prefecture > Chiba > Kaihin Makuhari Station
Price Range: $106 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New Otani Makuhari Hotel 4*
Number of rooms: 418
Reservation Options:
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Also Known As:
New Otani Makuhari Chiba
Hotel New Otani Makuhari
Hotel Style:
#1 Business Hotel in Chiba
#1 Luxury Hotel in Chiba
#1 Spa Hotel in Chiba
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