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Traveler (234)
Room & Suite (47)
Dining (30)
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Overview
  • Excellent68%
  • Very good20%
  • Average8%
  • Poor3%
  • Terrible1%
Travelers talk about
“private onsen”(19 reviews)
“onsen hotel”(7 reviews)
“open air”(4 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Family Rooms
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Reviews (130)
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All reviewsprivate onsenonsen hotelopen airprivate roomgarden viewbig gardenjapanese ryokansnow parkset dinnerrest areaother guestskaiseki dinnerprivate hot springotaru stationshower areaour honeymoontwo nights
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1 - 5 of 48 reviews
Reviewed 5 days ago via mobile

We really enjoyed our stay at this onsen hotel, the room looks new with traditional Japanese decoration; the dinner and breakfast were delicious; the in-room open air onsen is very nice and private which is perfect for couples. All staff were friendly and they even...More

Thank Anita L
Reviewed 2 weeks ago via mobile

Great Ryokan, very good service with excellent hospitality. Arranged by our travel consultant Ms Kaori Ikeda from Hokkaido Island Treasure. Room very spacious, dinner served in room was sumptuous, Japanese breakfast was very nice. With good parking. Ryokan set in a garden environment, very beautiful...More

Thank Lim P
Reviewed April 1, 2018 via mobile

The moment you step into the resort, you can expect to be served like royalties. We were given welcome drink at the lobby while they process your check in. Once done, the staff will direct you to your room with your luggages. They will explain...More

Thank YYee86
Reviewed March 9, 2018 via mobile

This hotel is making everything right. From the first step into the lobby, you are greeted with smile and politeness, invite you to the lobby lounge that's full of different Japanese drinks. Rooms, facilities, onsens, food (dinner and breakfast), service are all excellent. The manicure...More

Thank Panda J
Reviewed December 27, 2017

I return back to this Ryokan again since 2013 and after the burnt down. Service is always excellent. The reception were awesome when I check-in around 3:30pm. I went with another family, so they gave me a room for private dining together. Food wise change...More

Thank just_eddie
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Most Booked Properties in Otaru
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Details
Price range
$190 - $736 (Based on Average Rates for a Standard Room)
Hotel Style
#1 Top resorts Hotel in Otaru
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
$190 - $736 (Based on Average Rates for a Standard Room)
Hotel Style
#1 Top resorts Hotel in Otaru
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveler (234)
Room & Suite (47)
Dining (30)
Business Center & Event Rooms (2)
Questions & Answers
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Elsss
June 25, 2017|
Answer
Response from travelto12345 | Reviewed this property |
Hi. Please look at the hotel website. I do not know the schedule.
0
Votes
SYA1202
June 12, 2016|
Answer
Response from Starcluster |
The nearest town is Asarikawa. Walk you dont. However, there is no tourist spot. There is a shop that sells daily necessities and food. If a tourist is Otaru. Here are not within walking distance so far. Bus has ran to... More
0
Votes
Google Translation
Room Tips
"Check-in early...maximise the time spend there..."
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"Private in-room onsen type of room. Book early. Only few of them available"
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"Definitely get the rooms with private onsen pools"
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"Get yourself the private onsen ;)"
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