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Authent Hotel Otaru

Traveler (213)
Room & Suite (232)
Dining (50)
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Nov 25Nov 26
1 room, 2 adults, 0 children
Standard Room
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Certificate of Excellence
Property amenities
Room Service
Wheelchair access
Free High Speed Internet (WiFi)
Dry Cleaning
Laundry Service
Multilingual Staff
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Room features
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Good to know
Centrally Located
Reviews (428)
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All reviews walking distance train station hotel is centrally located chuo dori teppanyaki restaurant yen voucher front office assistant set breakfast cold air good size would stay here again other hotels hotel booking shopping street stayed for one night top floor hotel staff
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1 - 5 of 81 reviews
Reviewed 3 weeks ago via mobile

Large room was definitely a major highlight for the hotel and it’s location is not bad considering it a near everything you would want to see. Firstly in terms of rooms, we were pleasantly surprised as well given the smallish size of some of the...More

1  Thank PugTomas
Response from Authent27-8100, フロント オフィス マネージャー at Authent Hotel OtaruResponded 3 weeks ago

Dear Desmond L, Thank you for your review. We are very happy that you enjoyed your stay with us. We will continue to provide good services to all guests from the moment they arrived till they check out. We are looking forward to seeing you...More

Reviewed 4 weeks ago via mobile

I spent two nights this week at the Authent and was pleasantly surprised. A large room, nicely sized bathroom (not the standard “unit bath” found in many Japanese hotels. The hotel breakfast had a decent selection. The teppanyaki restaurant in the hotel is outstanding. I...More

1  Thank xClark-Griswoldx
Response from Authent27-8100, フロント オフィス マネージャー at Authent Hotel OtaruResponded 3 weeks ago

Dear xClark-Griswoldx, Thank you for your comment. We are delighted to know that you enjoyed your stay with us. Philosophy Special Cocktail was created by our Bartender and it won the prize of best cocktail in recent competition. Our Teppanyaki Restaurant is always fully booked...More

Reviewed October 5, 2018

Stayed two nights and liked this hotel very much. As other reviewers noted, the location is good. On rainy days, if you want a mostly dry walk, head to the first traffic light after you cross the main street (Chuo-dori) from the train station, stay...More

1  Thank EHawaii
Response from Authent27-8100, フロント オフィス マネージャー at Authent Hotel OtaruResponded October 6, 2018

Dear EHawaii, Thank you for taking the time to give us your comment and review. We are happy that you enjoyed your stay with us. We are looking forward to serving you again in the near future.

Reviewed August 18, 2018 via mobile

The location is good. A walking distance to both the Otaru train station (7 minutes walk )and the canal area (10 minutes walk). The room is big enough for two. The view was decent — could see both the ocean and the mountain. Amenities in...More

Thank Lenatoya
Response from Authent27-8100, フロント オフィス マネージャー at Authent Hotel OtaruResponded August 23, 2018

Dear Lenatoya, Thank you for your comment. We take our guests comment seriously to improve our services. All staff are briefed based on your comments. Failure to acknowledge guests' presence is a serious problem as a hotelier. Please be assured that proper training and instructions...More

Reviewed August 6, 2018 via mobile

Location is good. You can walk to otaru canal. Room was good, clean and comfy and staff was nice. The parking is next door to hotel which they parking staff is really nice too. I have not try the breakfast so i cant comment much....More

1  Thank peunga2017
Response from Authent27-8100, フロント オフィス マネージャー at Authent Hotel OtaruResponded August 7, 2018

Dear Peung A, Thank you for your review. We are glad that you enjoyed your stay with us and our staff were at your service. We are looking forward to seeing you here again on your next visit here.

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Questions & Answers
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August 2, 2018|
AnswerShow all 2 answers
Response from ursula_ruh | Reviewed this property |
You simply drive your car on the carousel, set the break, lock it. An employee takes care if the rest, handing you your ticket. The car will be moved automatically into the garage’s belly and reappear again upon handing your... More
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Nor N
January 7, 2017|
AnswerShow all 2 answers
Response from Huang77 | Reviewed this property |
The hotel arranges paid shuttle bus services to Kiroro. You can ask the hotel to make the necessary arrangements for you.
Belinda L
July 1, 2016|
Response from Xin Rui L | Reviewed this property |
yes they do.
Room Tips
"Higher floors have good views. Our room was on the 7th floor and had great views."
Jun 8, 2018
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"Quiet and convenient hotel in Otrau"
Mar 15, 2018
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"keep the windows closed or get a room away from the road"
Aug 19, 2017
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"Rooms facing the ocean have a good view"
Mar 15, 2017
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$73 - $252 (Based on Average Rates for a Standard Room)
otaru authent hotel
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