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Hotel Neushloss Otaru

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Hotel Neushloss Otaru
Hotel Neushloss Otaru
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194 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Los Angeles, California
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 31, 2016

This hotel located on top of a hill and can see either sunset/sunrise (depending on the room) from your window. The room itself is small but is very charming; it is not a traditional Japanese architecture but rather European style. There are lots of trees surrounded and can hear birds perching. Each room comes with private onsen, though the water... More 

Thank 4lovinglife
Stockholm County, Sweden
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 17, 2016

This hotel is situated on top of a hill at the side of the ocean, we went there for christmas 2014 and stayed in a room with private onsen - views overlooking the ocean. Because it was winter and lots of snow outside it was extra cozy sitting in the warm bath while looking at the snow storm outside -... More 

1 Thank Mark A
Singapore, Singapore
Level Contributor
227 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed October 22, 2015 via mobile

This hotel is up on a hill about 6.9km from Otaru. I went for a Japanese/ Western with Seaview for private bath. The private bath is a total relaxation at the comfort of your room. The room will give u a great sunrise view. The breakfast is very good even is not a buffet. The fine dining french dinner is... More 

1 Thank Leslie3663
Vancouver, Canada
Level Contributor
926 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 278 helpful votes
Reviewed July 21, 2015

Away from the central district of Otaru, the hotel looked a little strange alone on top of the hill in the Shukutu district near the aquarium. We had a room towards the east with a parking below, but beyond it was a view of Shukutu, including the aquarium, the Herring Mansion (Nishin Goten) and the ocean. This was seen not... More 

1 Thank Chuzaa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 18, 2015

Really good hotel with courteous and great staff. The private in room bath overlooking the mountain side and crashing waves over the sea is just breathtaking. Food was just amazing, modern French fine dining degustation using local ingredients and Japanese influences.

1 Thank Jinesh M
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 11, 2015

The sort-of German theme to the place is interesting, but during our stay we had seemingly endless snow fall, and to have your own onsen with a window onto the snowy rocks and sea below is just very cool indeed. If you're here in winter, prepare for massive snow!

Thank Philip M
Hong Kong, China
Level Contributor
139 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed January 6, 2015

We stayed here for a night and picked it mainly for the view it has from the private onsen. The hotel is about 10-15 minutes away by taxi from the Otaru station. It is located near very close to the water and higher up on a hill making the view from the hotel awesome. The hotel itself feels old and... More 

2 Thank Edmund H
Level Contributor
148 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed December 31, 2014

I chose this hotel because i wanted a place with a private bath. And this hotel did not disappoint. Although it is located far from the city centre, i believe they have a shuttle service to pick up guests from the JR station. As i had a car, the drive to this hotel from Otaru city centre was relatively easy... More 

2 Thank WanderlustJournal
Naples, Florida
Level Contributor
223 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed December 21, 2014

The Neuschloss Hotel was a fabulous stay for us. The dinner meal is one of the best dinners we have ever experienced. TOP SHELF chef who is also the general manager. Our only concern was the smoke odor in our room; please confirm with them that they have non-smoking rooms. They have a shuttle bus from the JR Otaru Terminal... More 

1 Thank DrLFoodie
Tokyo, Japan
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 30, 2014 via mobile

This hotel is beautiful. The views from the private baths in your room are breathtaking. The food in the restaurant was delicious and nicely presented. The service was good. The shuttle greeted us with wet towels to refresh ourselves. My only caution is the staff can't really speak English. The restaurant staff could speak English well enough but the front... More 

Thank Tokyo6806
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free Parking
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Laundry Service

Additional Information about Hotel Neushloss Otaru

Address: 3-282 Shukutsu, Otaru 047-0047, Hokkaido
Location: Japan > Hokkaido > Otaru
Price Range: $155 - $340 (Based on Average Rates for a Standard Room)
Number of rooms: 57
Reservation Options:
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Also Known As:
Hotel Neushloss Otaru Hokkaido
Hotel Style:
#3 Family Hotel in Otaru
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Neushloss Otaru staff and other travelers.
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Questions? Get answers from Hotel Neushloss Otaru staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No reason to choose "the ocean view side" as both sides have great views.”
 of 5 bubbles Chuzaa, Jul 21, 2015 | Read review
“The private baths are a special "treat".”
 of 5 bubbles DrLFoodie, Dec 21, 2014 | Read review
2 of 2
Questions? Get answers from hotel staff and past guests. Ask a question
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