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Hotel Neushloss Otaru

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179 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Stockholm County, Sweden
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 17, 2016

This hotel is situated on top of a hill at the side of the ocean, we went there for christmas 2014 and stayed in a room with private onsen - views overlooking the ocean. Because it was winter and lots of snow outside it was extra cozy sitting in the warm bath while looking at the snow storm outside -... More 

1 Thank Mark A
Singapore, Singapore
Level Contributor
206 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed October 22, 2015 via mobile

This hotel is up on a hill about 6.9km from Otaru. I went for a Japanese/ Western with Seaview for private bath. The private bath is a total relaxation at the comfort of your room. The room will give u a great sunrise view. The breakfast is very good even is not a buffet. The fine dining french dinner is... More 

1 Thank Leslie3663
Vancouver, British Columbia, Canada
Level Contributor
801 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 237 helpful votes
5 of 5 stars Reviewed July 21, 2015

Away from the central district of Otaru, the hotel looked a little strange alone on top of the hill in the Shukutu district near the aquarium. We had a room towards the east with a parking below, but beyond it was a view of Shukutu, including the aquarium, the Herring Mansion (Nishin Goten) and the ocean. This was seen not... More 

1 Thank Chuzaa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

Really good hotel with courteous and great staff. The private in room bath overlooking the mountain side and crashing waves over the sea is just breathtaking. Food was just amazing, modern French fine dining degustation using local ingredients and Japanese influences.

1 Thank Jinesh M
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 11, 2015

The sort-of German theme to the place is interesting, but during our stay we had seemingly endless snow fall, and to have your own onsen with a window onto the snowy rocks and sea below is just very cool indeed. If you're here in winter, prepare for massive snow!

Thank Philip M
Hong Kong, China
Level Contributor
124 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed January 6, 2015

We stayed here for a night and picked it mainly for the view it has from the private onsen. The hotel is about 10-15 minutes away by taxi from the Otaru station. It is located near very close to the water and higher up on a hill making the view from the hotel awesome. The hotel itself feels old and... More 

1 Thank Edmund H
Level Contributor
130 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
5 of 5 stars Reviewed December 31, 2014

I chose this hotel because i wanted a place with a private bath. And this hotel did not disappoint. Although it is located far from the city centre, i believe they have a shuttle service to pick up guests from the JR station. As i had a car, the drive to this hotel from Otaru city centre was relatively easy... More 

2 Thank WanderlustJournal
Naples, Florida
Level Contributor
208 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed December 21, 2014

The Neuschloss Hotel was a fabulous stay for us. The dinner meal is one of the best dinners we have ever experienced. TOP SHELF chef who is also the general manager. Our only concern was the smoke odor in our room; please confirm with them that they have non-smoking rooms. They have a shuttle bus from the JR Otaru Terminal... More 

1 Thank DrLFoodie
Tokyo, Japan
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 30, 2014 via mobile

This hotel is beautiful. The views from the private baths in your room are breathtaking. The food in the restaurant was delicious and nicely presented. The service was good. The shuttle greeted us with wet towels to refresh ourselves. My only caution is the staff can't really speak English. The restaurant staff could speak English well enough but the front... More 

Thank Tokyo6806
Hong Kong
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 26, 2013 via mobile

This is our first visit to Hokkaido and to Otaru. We booked our room with seaview and astonishes to find that every room of this hotel offers a private hot spring! Fabulous!! The experience was SO COOL! Imagine viewing the snowy mountain and sea and soaking yourself in a hot spring! Extraordinary is the word! Front desk staff were very... More 

1 Thank MiTa527
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196 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free Parking
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Laundry Service

Additional Information about Hotel Neushloss Otaru

Address: 3-282 Shukutsu, Otaru 047-0047, Hokkaido
Location: Japan > Hokkaido > Otaru
Price Range: $209 - $413 (Based on Average Rates for a Standard Room)
Number of rooms: 57
Reservation Options:
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Also Known As:
Hotel Neushloss Otaru Hokkaido
Hotel Style:
#3 Family Hotel in Otaru
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