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Yunokawa Prince Hotel Nagisatei

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411 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Reviewed 1 week ago via mobile

Hotel is a short taxi drive from the airport. Greeted by staff who asked if I was checking in. English was spoken and asked if I could speak Japanese. Complimentary drink was offered while I waited(seated) for the check in paperwork. After check in, escorted to room by a lady in Kimono, she explained the main points in the room,...

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Thank The C
Honolulu
Reviewed October 22, 2016

The lobby is quite simple and old fashioned looking. But our Japanese suite with private onsen, ocean-front views was very nice. We had 2 huge rooms which could sleep 8 people, on futons on the floor. There were 2 toilets. The private onsen has a wonderful view of the ocean and we could see the squid fishing boats, with bright...

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Thank GoldenGourmand
Singapore, Singapore
Reviewed June 28, 2016

All up I paid 52K Yen for my experience there, if you are already paying that much for an ocean view room with ensuite Onsen, by all means go the distance and get the Kaiseki meal option ahead of time as the buffet has a good spread but it tastes like common food. Certainly not luxury buffet standard. Personally as...

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Thank Joel T
湯の川プリンスホテル渚亭, Reservationist at Yunokawa Prince Hotel Nagisatei, responded to this review

It was indeed a great pleasure to have you staying with us at the Yunokawa Prince Hotel NAGISATEI. We are very sorry that you were not able to get the feeling of satisfaction appropriate to the price. Out buffet restaurant provides the same menu to all people who chose it. As for the dinner except the buffet, contents change depending...

Reviewed May 8, 2016 via mobile

The fourth star is for the Sakura! We spent 2 nights half board with open air bathtub in the room. The location is great, minutes drive for all tourist attractions. Both breakfast & dinner were buffet (a variety of choice) which included in the room rate. The hotel was a bit old and pricy, package with meals is unnecessary. To...

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Thank Angel C
湯の川プリンスホテル渚亭, 予約課 at Yunokawa Prince Hotel Nagisatei, responded to this review

Thank you for staying NAGISATEI. We are very glad that you enjoyed Sakura in HAKODATE. Our dinner buffet may be more expensive than other hotels. However,you may be understand the price and quality of it. Hope you once try it.

Bristol, United Kingdom
Reviewed May 3, 2016

It was a posh hotel which was reflected in the price we paid. The standard of the Japanese customer service we experienced throughout our trip was high; we expected much more from them. Good points: - It was a rainy day when we checked in. The staff pushed a trolley out and greeted us from a distance. It was a...

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1Thank well_fine
湯の川プリンスホテル渚亭, 予約係 at Yunokawa Prince Hotel Nagisatei, responded to this review

Thank you very much for your visit to Yunokawa prince hotel nagisatei. We apologize for causing inconveniences to you this problem. While we cannot alter what has happened, we will ensure that similar incidents and misunderstandings will not occur later in the future. We assiduously reeducate our staff. And, we will aim over into improving service. We look forward to...

Reviewed April 28, 2016 via mobile

The dinner service was great. Impeccable service and the rooms are simply wonderful with private onsen attached. The rooms all faced the sea so we got a great view right from our windows. The common onsen was also very well equipped. Definitely a good choice.

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Thank GLee73
湯の川プリンスホテル渚亭, 予約係 at Yunokawa Prince Hotel Nagisatei, responded to this review

Thank you very much for staying at NAGISATEI. It was good to hear that you enjoyed staying at our hotel. And we are so proud of your good comments about us. Which dinner would you choose? As well as the dinner which you chose, we prepare for a delicious meal. When you visit our hotel next time, why don't you...

Melbourne, Australia
Reviewed March 1, 2016

This was our one big splurge hotel wise for our trip, and I'm glad we chose this place. The service was wonderful from the moment we walked in the door. The woman who showed us to our room recognised us at the dining room, and helped us out when the other staff member missed us behind a large group. We...

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Thank Simone R
Hakodate, Japan
Reviewed February 25, 2016

This hotel is 10/10. We loved our experience here. From the moment you walk in you are seated at a private table to check and greeted with a welcome drink, escorted to our room. The bath is on the balcony with sea views, its amazing along with the outdoor shower.. We barely got out the entire stay. The staff are...

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Thank Jordan C
湯の川プリンスホテル渚亭, フロント係 at Yunokawa Prince Hotel Nagisatei, responded to this review

We are very happry to hear that your rating of our hotel is such a high score! We're looking forward to meeting you again.

Bangkok, Thailand
Reviewed February 21, 2016

My Wife and I chose to stay here for three nights during our visit to Hakodate in early Feb. Service is one of the positives that stands out, from the check-in process itself due attention is given in explaining hotel amenities over a tab with local champaign, and through out we found the staff happy to help out in explaining...

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Thank Ohandtabz
湯の川プリンスホテル渚亭, 予約係 at Yunokawa Prince Hotel Nagisatei, responded to this review

Thank you very much for your visit to Yunokawa prince hotel nagisatei. We are glad you seemed to be satisfied. You spoke in high terms of our meal, the scenery, service, etc... The private hot spring outdoor bus is not common. We are happy that you like this room. Did you enjoy the tatami room and futon? There is the...

Perth, Australia
Reviewed February 11, 2016 via mobile

I decided to book this hotel for me and my girlfriend so that she could experience what an onsen was like as I had been to one before in a previous visit to Japan. The reasons for choosing this hotel was because it offered a private onsen and because of the buffet for dinner and breakfast. We are not big...

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Thank Nathan S
湯の川プリンスホテル渚亭, 予約係 at Yunokawa Prince Hotel Nagisatei, responded to this review

Thank you for staying at NAGISATEI. It was good to hear that you enjoyed staying at our hotel. And we are so proud of your good comments about us. How abuot trying "Mt.Hakodate side of the room"next time? If you come to Japan again,please come to our hotel. We are looking forword to meeting you again. Seeing you again.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
Things to do
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Services
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Room Service
  • Laundry Service
  • Concierge

Additional Information about Yunokawa Prince Hotel Nagisatei

Address: 1-2-25 Yunokawacho, Hakodate 042-0932, Hokkaido
Location: Japan > Hokkaido > Hakodate > Yunokawa Onsen
Price Range: $139 - $579 (Based on Average Rates for a Standard Room)
Number of rooms: 175
Reservation Options:
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Also Known As:
Yunokawa Prince Nagisatei Hakodate
Yunokawa Prince Nagisatei Hotel Hakodate
Hotel Style:
#2 Family Hotel in Hakodate
#2 Business Hotel in Hakodate
#4 Romantic Hotel in Hakodate
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Questions & Answers

Here's what travelers have asked, with answers from Yunokawa Prince Hotel Nagisatei staff and other travelers.
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Questions? Get answers from Yunokawa Prince Hotel Nagisatei staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pay the extra and get an ocean-facing room. And if possible get a room with the private onsen. It is quite large.”
 of 5 bubbles GoldenGourmand, Oct 22, 2016 | Read review
“Ocean view is expensive, might not be worth it for some.”
 of 5 bubbles J_Tai0101, Jun 28, 2016 | Read review
“Go for the private onsen room with the ocean view, it's worth the cost!”
 of 5 bubbles kawaiimon, Mar 1, 2016 | Read review
“Tatami floor with private onsen, facing the ocean.”
 of 5 bubbles Ohandtabz, Feb 21, 2016 | Read review
“Ocean view with private Onsen”
  • The suite
 of 5 bubbles l0bbyist, Jan 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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