Everyone needs a place to lay their weary head. For travelers visiting Kushiro, Akan Yuku no Sato Tsuruga is an excellent choice for rest and rejuvenation. Well-known for its luxury environment and proximity to great restaurants and attractions, Akan Yuku no Sato Tsuruga makes it easy to enjoy the best of Kushiro.
You’ll enjoy relaxing rooms that offer air conditioning, a refrigerator, and a fireplace, and you can stay connected during your stay as Akan Yuku no Sato Tsuruga offers guests free wifi.
The onsen ryokan features a 24 hour front desk, room service, and a concierge. Plus, Akan Yuku no Sato Tsuruga offers a hot tub and breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.
While staying at Akan Yuku no Sato Tsuruga, visitors can check out Inari Shrine (0.5 mi) and Mt. Hakutosan Observatory (1.7 mi), some of Kushiro's top attractions.
When you're feeling hungry, you can check out Pan de Pan (0.4 mi) or Azusa (0.4 mi), which are all within walking distance of Akan Yuku no Sato Tsuruga.
If you are interested in exploring Kushiro, check out some of the nearby attractions, such as Lake Akan Ainu Kotan (0.1 mi) and Lake Akan Observatory (1.0 mi), all of which are within walking distance of Akan Yuku no Sato Tsuruga.
Akan Yuku no Sato Tsuruga is sure to make your visit to Kushiro one worth remembering.
I had written a review after staying at Akan Yuku no Sato Tsuruga last June. Since I wanted to see autumn leaves in Hokkaido I went to Lake Akan again in October and naturally I chose to stay at Akan Yuku no Sato Tsuruga again because of the good experience. The room I picked was a standard twin room which was very spacious with a writing desk and from where I could see the lake. Comfy and neat. The buffet dinner with fresh spot prawns among other seafood and sashimi was as impressive as last time. Fully enjoyed it! Eagerly tried the two outdoor onsen as well as another indoor one at the adjacent building. The views at the outdoor ones were unbeatable! I wish I could be there again soon!
We stayed for two nights in the „small“ japanese room with private onsen and lake view including Kaiseki dinner. Plus we got private check-in/lounge with welcome tea and the hallway with the rooms was only accessible by people staying in the same class of rooms. And the staff go out their way to make you happy! it’s amazing. So we were not dissapointed but rather surprised and really satisfied with our stay. Also the futons were ready after dinner. It‘s a big hotel, but the groups stay in the wing which is in the other part of the hotel. Plus it makes this kind of private and intimidate Ryokan experience affordable. Don‘t expect the same experience as from a small and old Ryokan though! You‘d probably pay twice as much anyway. The Kaiseki was wonderful! But also here, don‘t expect some kind of Tokyo high class Kaiseki. So don‘t stay in a rather cheap western style room and expect Ryokan experience! ;) Real Ryokan experience is pricy anywhere. …
The parent group specialises in luxury spa resorts, which is why our stay was especially disappointing. We were checked in by a member of staff (Asian, but not Japanese) who told us there was no self-serve laundry, which was untrue -- we eventually found the facility along connecting walkway between this hotel and its sister establishment. Our room (Komorebi Japanese/Western room), although large, was tired with lots of scratches and chips on the furniture. Note that most of the expensive rooms do not have a view of the lake, this one included, and those that do come at an even bigger premium. We heard about the bus tour clientele and the chaos it causes at the buffet, so for some respite we went with the kaiseki option, which was not bad but not memorable. But what really annoyed us was the so-called valet parking 'service', which is compulsory and costs ¥400. Nickle and diming at its best, considering that we spent more than ¥40,000 for our stay. To add insult to injury, we were not told that our car will be parked at a faraway overflow lot, and that we were required us pick up the car ourselves on check out via shuttle service. You have to wait for the bus to fill up. Because we had lots of luggage, we had to backtrack to the hotel afterwards to load them. The rigmarole added a good 30 minutes to our morning. Because I plan my road trips down to the nearest half-hour, this meant we were late, albeit slightly, for our lunch reservation at our next stop, making us appear to be rude clueless tourists to the restaurant. This hotel is in dire need of an audit by Tsuruga Group to bring itself back to brand standards.…
If you are looking for a traditional ryokan experience in Japan please *do not* book this hotel. This hotel is a very large tour-group orientated complex. Read through the latest few reviews on TA and you will get an idea of what this place is all about. I wish I did. I would not book it again. I feel bad in a way giving a 2-star rating, as the hotel does fairly well what it was designed to do. It caters mainly to tour groups and tour buses. Staff are sincere and efficient, but in no way particularly friendly. The dinner buffet was large and chaotic, but overall food quality was medium to low (with some exceptions.) Breakfast was marginally better, but again chaotic. Two automatic coffee machines with long lineups and the whole time you're getting smashed into by tourists with their trays jostling for the latest piece of watermelon, if you know what I mean. The onsen / baths are split on the 1st and 8th floor. They rotate each between men and women every day at 10pm. The 8th floor baths are characterless - made of tile - very large. The feeling was more like a mid-level spa. The 1st floor baths are slightly better with more wood and atmosphere. The outdoor rotemburo is quite nice with views over the lake. The room (japanese traditional) was quite nice. But the bathroom had a very bad smell. Fumes must have been coming up through the drains. I have *never* experienced this in a hotel in japan - even in the most budget of hotels. When we told the front desk at checkout I got the feeling this issue was reported regularly and they really didn't seem to care. Parking is by valet and it is charged for at 400 yen. Overall I did not enjoy my stay here. I felt like I was being processed in a Disneyland-type resort. But the biggest disappointment of all was that it was not the friendly, traditional, wooden, rustic japanese ryokan experience that I wanted. For that - can I *highly highly* recommend Yuyado Daiichi in Yoroushi. The japanese name is 湯宿だいいち (in google.) Less than one hour drive away and absolutely fantastic.…
Stayed 2 nights with half board on 10-9-19, room no.601. Pros: Location, close to the Akan lake. And the public bath was okay. Cons: Room price was overprice, I choose one night dinner and one night "Kaiseki", both were fair especially the so call "Kaiseki" a bit like a joke... the taste, portion and looks were terrible...The receptionist was unfriendly where we check-in(the male one)... most terrible was the parking, you need to pay $400yen for parking, and you have to leave your car key and they park your car far away from hotel, take a shuffle bus to get my car, does it make sense ??? Is it valet services ??? Is it 5 stars hotel??? Many car park close to hotel, why park far away from hotel???I told to receptionist(the Chinese female) which is unacceptable, she just so rude, really impolite and laughed, and let someone to got my car. Honestly, many many time in Japan but I had never like that before. Absolutely rubbish hotel.…
Unusual for a hotel of this nature for so little English to be spoken. The location is very good and a car parking service is provided. Breakfast and dining options available in a huge buffet area and a rather nice bar with great views over Lake Akan. There is actually more than one hotel in this complex and you might want to check out the options with the Wing. Be aware an awful lot of the guests are coach parties.
The positives: Breakfast and dinner buffet food is good quality, rooms and bathrooms are stylish, onsen is good. The negatives: Over-priced, hardly any English spoken, and no attempt to try to help. I know of course this is Japan, and that English is not widely spoken, but at these prices the hotel should be putting signs and maps etc in English and should have staff that can communicate in English. It felt that they were unwelcoming to non-Japanese guests. The buffet hall lacks in any character and finishes at nine. None of the other restaurants or bar areas (except one) looked remotely open or inviting. After which, there is the onsen, or there is a decent bar (actually a very good bar) in the adjoining hotel wing. Don't bother venturing outside after dark as there is nothing to do. In addition, the bed and pillows are terrible - hard and small.…
This hotel is quite stunning on the inside when one walks in. It is attached to a shopping mall and has 4 onsens, but we were only able to find 2 of the onsens because we cannot read/speak Japanese. The 2 we found were over the top with many pools, some with bubbles, some without, some out on the roof, some as water pouring down on you, and so many other choices. I spent hours enjoying the onsen experience. Our room was very spacious and comfortable. I did make the mistake of booking 3 nights of the Kaiseki dinner experience. The food was gorgeous and tasted wonderful, but the sheer quantity was too much for us. My son has a stomach disorder, and got sick from too much food. It is polite to eat all you are given, but we could not, and it was obvious this was frustrating the lovely ladies serving our meals to us. So, I went downstairs a couple of days before our last dinner to cancel due to our stomach aches. I was told, fine, just let them know when you check out. However, when I checked out, I was told I was out the money for the third night of dinner. Since this is not what I expected when I canceled dinner ahead of time, I asked for a manager. It took awhile for staff to understand with the language barrier. Finally, I got my point across, and the manager then took the time to look the bill over and try to understand what I was getting at. In the end she refunded me for the last dinner we did not eat, and I believe we parted on good terms, as I tried not to be rude about my situation. I told her I really enjoyed the hotel, which is true.…
I passed by Akan Yuku no Sato Tsuruga during a spring time trip two years ago and was impressed by its location and scenic environment. So in my visit to Hokkaido last month, this hotel naturally formed part of my itinerary. Check-in was done at the ground floor lounge which offers privacy with a good view of the small stream and lawn by the lakeside. I booked a deluxe lake view Japanese style room with an open air bath which was really nice. The room was very well maintained and there was a massage chair for our use. Although we had our own open air bath, we did try the public bath by the lakeside as well as the ones on the rooftop, both of which were great with stunning view of the lake. I did spend longer at those public open air baths than I had expected and still miss the ambience until today. For food, I tried the buffet dinner and breakfast at the hotel restaurant. Quality of food especially the dinner was higher than any other dinner buffet I have tried in other hotels in Hokkaido. Of course I am only referring to buffet style meals and not Kaiseki dinner served in many high quality ryokans. Overall, I have much satisfaction from the stay and believe it or not, I’m going to stay there again in October.…
The Akan Yuku is a large, classic modern hotel, which has all facilities you normally need. It works effectivily, but is also a factory, short on personality and aura. Staff is friendly and helpful, but nothing more than to be expected in Japan. English is not spoken by most staff. The jewel of the hotel is their onsen. There are 4 different onsen, 2 of which shifts gender every day, so you have a chance to try out every design. In total they claim to have 33 basins. Great stuff if you like onsen. The let down is the hotel restaurant. It is a buffet, quite large selection, although most dishes are of moderate quality and taste (they claim a section is Italien, but that is a huge exaggeration). However, it is the same every evening. Even todays special is the same. Select the hotel for its onsen.…
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing