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I booked a twin room single use via Expedia but I received a small double room with one bed. Complaining at the front desk didn't change anything. Even having had five staff standing around didn't solve the problem. I communicated in Japanese with them. The...More
1 Thank Bixier G
Response from ANACP釧路, フロント オフィス マネージャー at ANA Crowne Plaza Hotel KushiroResponded June 8, 2017
Dear Bixier G,
Thank you for your recent stay and also for bringing this to our attention. We value your feedback very much, and are sorry that this stay did not meet your expectations.
I have noted your comments and we will make every effort...More
Great to stay at a hotel that was focused on supplying its client's needs. Mainly business clients but our small group tour of aussies enjoyed our two nights here. Efficient check-in, spotless clean room and fast, free, easy to access in room Wi-Fi.
1 Thank KeenPhotographer-11
Response from ANACP釧路, お客様担当マネージャー at ANA Crowne Plaza Hotel KushiroResponded March 7, 2017
Thank you for staying at ANA Crowne Plaza Kushiro. We're really happy to hear you enjoyed your stay. Wee hope you took a lot of great photos of Hokkaido.
Also, we would like to thank you for being very patient and kind with...More
It locates on the river side and convenient for waking, etc. It is also possible to enjoy Japanese style food stands nearby. However it might be a little far from the train station.
You cannot control the room temperature during the period between mid-May to...More
Response from ANACP釧路, フロント オフィス マネージャー at ANA Crowne Plaza Hotel KushiroResponded May 29, 2017
Dear CG0007 san,
Thank you for choosing to stay with us and for taking the time to post your feedback. Please accept our sincere apologies for the unpleasant room temperature in your guestroom. We are taking action internally to correct and improve on this shortcoming...More
Stayed here for 3 nights, split over 2 stays. The rooms had twin beds, though each was quite big in itself. The rooms were neat and clean. Free wifi was available. The breakfast spread was excellent with something for everybody. Some veg options are available....More
Response from ANACP釧路, フロント オフィス マネージャー at ANA Crowne Plaza Hotel KushiroResponded May 7, 2017
Thank you for choosing to stay with us, also we would like to thank you for taking the time to post the feedback. We are appreciated that you shared the information about our hotel which is very helpful for our future guests.
History: Originally built and opened in 1992, renovated in 2013, re-branded to ANA Crowne Plaza in 2013
Location: Kushiro River/Fisherman's Wharf MOO - commercialized area. Centrally located in the city. Excellent.
Interior Decor: Modern and elegant Crowne Plaza style.
Exterior Appearance: 18 story hotel -...More
Response from ANACP釧路, フロント オフィス マネージャー at ANA Crowne Plaza Hotel KushiroResponded May 11, 2017
Thank you for your recent stay with us and for your high rating and kind comment. We are very happy to hear you liked our guestroom and had a good night's sleep.
We also would like to thank you for sharing our hotel...More
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Free High Speed Internet ( WiFi )
Refrigerator in room
Things to do
$78 - $253 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Family Hotel in Kushiro
#4 Romantic Hotel in Kushiro
Non-Smoking Rooms ,
Smoking rooms available ,
Number of rooms
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