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ANA Crowne Plaza Hotel Kushiro

Certificate of Excellence
3.5 of 5
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3-7 Nishiki-cho, Kushiro 085-0016, Hokkaido
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ANA Crowne Plaza Hotel Kushiro
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206 Reviews from our TripAdvisor Community

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Hong Kong, China
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 20, 2015

We drove to the hotel and was welcome by several male staff at the entrance for helping to unload luggages, guiding to parking and passengers to lobby. They were friendly, helpful and efficient. We stayed in deluxe seaview room. Room was clean, spacious and was located at the corner, with a nice view of the pier and ocean. We got... More 

Helpful?
Thank anthony C
ANACP釧路, Front Office Manager at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear anthony c Thank you for ANA crowne plaza Kushiro. We are grateful for your review and so happy to hear you enjoyed staying at our hotel. We are looking forward to welcoming you back in hear future. Yours Sincerely, More 

Abu Dhabi, United Arab Emirates
Level Contributor
126 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 stars Reviewed August 7, 2015 via mobile

Stayed here for a night last week, and enjoyed my stay. Rooms are functional and slightly larger than the usual Japanese hotel rooms. It was extremely hot on that day, and the ac could not cope with the heat...the room was stuffy and the aircon did not work proposals.

Helpful?
Thank AngmohofArabia
ANACP釧路, Front Office Manager at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear AngmohofArabia, Thank you so much for choosing ANA Crowne Plaza Kushiro.We are delighted to know you enjoyed your stay, but we apologise for the air conditioner not working properly. We are addressing the areas with the relevant departments internally in order to improve the situation. We hope to have an oppotunity to welcoming you back in future. Yours Sincerely, More 

Sydney, Australia
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 29, 2015

Stayed two nights in Kushiro, at this very comfortable hotel. We were given a room on a higher floor, overlooking the port and the ocean. The room was clean and modern, with ample space compared to other city hotels I have stayed at in Japan. Our room was very warm and the air conditioning could not be set to cool,... More 

Helpful?
Thank DCB1977
ANACP釧路, Front Office Manager at ANA Crowne Plaza Hotel Kushiro, responded to this review
Google Translation

この度はANAクラウンプラザホテル釧路をご利用いただき、誠に有難うございます。 ご指摘頂きました客室の温度設定に関しま... More 

Hong Kong
Level Contributor
152 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed July 19, 2015

It meets the standard of a 4 star hotel. Service is satisfactory. Room is clean and necessary amenities are provided. Anyway, its the only 4 star+ international chain hotel in Kushiro. It's located opposite to the Fisherman wharf (MOO) with souvenir shops and eating outlets. However, it's far away from JR station, take almost 15 minutes walk. If I ever... More 

Helpful?
Thank CChanHK
ANACP釧路, Front Staff at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear CChanHK, Thank you for choosing to stay with us and for taking the time to post your feedback.We are very happy to hear that our service met your expectations. We hope to have an oppotunity to welcoming you back in future. Yours Sincerely, More 

Kamisu, Japan
Level Contributor
85 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 18, 2015

12-15min walk from JR Kushiro stn, but clode to touristic spot of Fisherman's wharf. This is one of the best hotels in Kushiro, spacious lobby and gorgeous atmosphere, if assigned an ocean view room you could see sunset which is declared one of the best three sunset view cities in the world. Yes, indeed very impressive. Restaurant offers lovely sweets,... More 

Helpful?
Thank kazuwox
ANACP釧路, Front Staff at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear kazuwox, Thank you very much for staying at ANA Crowne Plaza Kushiro and your kind comment. We are delighted to hear you liked our ocean view and the sweets at the main dining, Del Nord. Our patissier creates new sweet items every season, so we hope you can try them at your next vist to our hotel. We are... More 

Australia
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 20, 2015

Although it is approximately 20mins walk from the main station, this hotel is good value for money. The only minor issue is that the air-conditioner didn't work, but the staff provided a window opener so the windows could be opened. The room was basic but clean. We did not eat on-site, so cannot comment. Service from staff is very good... More 

Helpful?
Thank RealTimeTraveller
ANACP釧路, Front Staff at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear RealTimeTraveller, Thank you very much for staying at ANA Crowne Plaza Kushiro. We are delighted to know you enjoyed your stay, but we apologise for the air conditioner not working properly. We are addressing the areas with the relevant departments internally in order to improve the situation. We are looking forward to welcoming you back in near future. Yours... More 

Singapore, Singapore
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed May 9, 2015

Comfortable hotel on the waterfront. Fisherman’s Wharf and Renga Robata restaurant a few minutes’ walk away. Kushiro Art Museum just opposite and Kushiro Washo Market 1 km away. Friendly and helpful staff speak English. Room is a spacious 25 sq metre, airconditioned with free wifi, and equipped with fridge, electrical kettle, electronic safe and humidifier. Decent-sized bathroom and toilet. On-site... More 

Helpful?
Thank LCWW
ANACP釧路, Staff at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear LCWW, Thank you so much for choosing ANA Crowne Plaza Kushiro. We are grateful for your kind rating and review. Also, your detailed information is very helpful for future guests. We are looking forward to welcoming you in near future. Sincerely, More 

Hong Kong / Kelowna, BC, Canada
Level Contributor
80 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
4 of 5 stars Reviewed March 18, 2015

Kushiro is the major city sitting on the South Western corner of Hokkaido, when I say major city, it doesn't mean Tokyo type big city, in fact, Kushiro is a rather small fishing village with only about a hundred thousand resident. Kushiro itself is not a very popular destination for foreigner, hence non-Japanese speaking tourist may have a hard time... More 

Helpful?
1 Thank Crossingtheglobe
ANACP釧路, Hotel Staff at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear Crossingtheglobe, We would like to thank you for choosing to stay with us at ANA Crowne Plaza Kushiro. Your detailed information is very helpful, and we will share it with other guest and our staff as well. We are very sorry about our front staff's English communication skill was not sufficient enough, and we are hoping to improve that... More 

Vancouver, Canada
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed February 9, 2015

We stayed in several hotels around Hokkaido and while being the cheapest this was the best one. We booked a room last minute when the train to Abashiri was cancelled for three days so we stayed for two nights. The beds were comfortable, the view was fantastic and the location convenient.

Helpful?
1 Thank Annams A
ANACP釧路, Staff at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear Annams A, Thank you very much for staying with us recently. It was such a big snow storm which stopped all the transportation toward Abashiri. However, we were so happy to hear you enjoyed your stay at ANA Crowne Plaza Kushiro. We are looking forward to welcoming you back in near future. Sincerely, More 

singapore
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed January 18, 2015

We booked a twin room for 2 nights when we returned from Lake Akan. As you would expect from a Crowne Plaza hotel, the rooms are very well furnished and provide a high level of peace and quiet for a good night's sleep. The breakfast is basic but adequate (maybe due to the low occupancy in Dec). The WIFI signal... More 

Helpful?
2 Thank aktan01
ANACP釧路, Staff at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear aktan01, Thank you for choosing to stay with us and for sharing your kind feedback. We are very happy to hear that you enjoyed your stay at ANA Crowne Plaza Kushiro. About your breakfast experience, we are addressing it with restaurant team in order to make our breakfast better and more memorable. We hope to have the opportunity of... More 

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