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ANA Crowne Plaza Hotel Kushiro

getaroom.com$108*
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Certificate of Excellence
05/07/2017 05/08/2017
1 room 2 adults 0 children
$169*
$108*
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$121*
$112*
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ANA Crowne Plaza Hotel Kushiro
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268 Reviews from our TripAdvisor Community

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Showing 35: English reviews
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Reviewed 5 weeks ago

I joined my son's sports team trip and needed to work on my business as well. At arrival, nobody seemed to know that there was a room booked for me. Luckily one older gentleman was able to sort it out so I only missed some of the opening ceremony of the sports tournament. Couldn't get any of my work done...

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Helpful?
Thank Heikki S
ANACP釧路, フロント オフィス マネージャー at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear Heikki S, Thank you for staying ANA Crowne Plaza Kushiro. We value your feedback very much. We are sincerely sorry that this stay did not meet your expectations. I have noted your comments and we will make every effort to provide you with an improved experience during your next stay with us. Please have a safe onward journey, and...

Los Angeles, California
Reviewed March 24, 2017

This was our first stop during our two week winter tour of Japan.We stayed here for our visit to the crane sanctuary. The hotel was very nice, with many rooms having harbor views (be sure to ask). Because the area was covered in snow and ice and was very grey, having the view from the room was especially nice since...

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Helpful?
Thank Travelfan
ANACP釧路, フロント オフィス マネージャー at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear Travelfan, Thank you for choosing to stay with us at ANA Crowne Plaza Kushiro. We’re very happy to hear you enjoyed the view from our guestroom. We also really appreciate your kind comment and valuable remark. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. We would like to thank...

Hong Kong, China
Reviewed March 24, 2017

I've stayed two times in ANA Kushiro within a week, the first time 3days, second time 2days. The room on the first time was excellent, large, good spacing. The second time, same price but obviously smaller room, One thing have to mention, no one would offer a hand to help my wife to pull out two luggages when I went...

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Helpful?
Thank anhony y
ANACP釧路, フロント オフィス マネージャー at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear anhony y, Thank you for choosing ANA Crowne Plaza Kushiro and for taking the time to post your valuable feedback. Please accept our sincere apologies for the unpleasant experiences regarding your room size and not helping your luggage when you arrive. We are taking action internally to educate our staff on this matter and to ensure that such a...

Singapore, Singapore
Reviewed March 11, 2017

We stayed for 2 nights, it was a comfortable business hotel. The reception staff could speak reasonably well English and very professional. The room was spacious and easy walking to the harbor which has many restaurants.

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Helpful?
Thank tammy t
ANACP釧路, フロント オフィス マネージャー at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear tammy t, Thank you for posting your generous feedback. We are extremely happy to hear your kind comment about our reception staff. Although we are aware our staff's English not great, hotel have been providing free English lesson to our staff so we could communicate better. I hope you enjoyed Kushiro's great food, and please have a safe onward...

Brisbane, Australia
Reviewed March 6, 2017

Great to stay at a hotel that was focused on supplying its client's needs. Mainly business clients but our small group tour of aussies enjoyed our two nights here. Efficient check-in, spotless clean room and fast, free, easy to access in room Wi-Fi. A decent bathroom which is actually not that common in Japanese hotels. The nice thick bathroom towels...

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1Thank KeenPhotographer-11
ANACP釧路, お客様担当マネージャー at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear KeenPhotographer-11, Thank you for staying at ANA Crowne Plaza Kushiro. We're really happy to hear you enjoyed your stay. Wee hope you took a lot of great photos of Hokkaido. Also, we would like to thank you for being very patient and kind with our staff who did not speak English well. Arigato gozaimasu. We're thankful for your kind...

Reviewed February 18, 2017 via mobile

The room is quite comfortable but can be very hot during winter as heater is very strong...recommend to turn it off!! Highlight is Breakfast buffet. It has great variety of Japanese and Western choices. Hokkaido milk here also very rich and creamy...better than the one you buy from convenience store near by.

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Helpful?
Thank May L
ANACP釧路, フロント オフィス マネージャー at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear May L san, Thank you so much for choosing ANA Crowne Plaza Kushiro. We are grateful for your kind rating and review. We are extremely happy to hear you liked our buffet breakfast menu. Our chef worked really hard to get the freshest ingredients and drinks from local farmer, so it means so much for us that the quality...

A TripAdvisor Member
1 review
Reviewed August 12, 2016 via mobile

employees there are good. my inquiries are answered well via e-mail and therefore the itinerary is set before my arrival, making my trip really fun and comfortable. location is also good - not is a busy area but in a walkable distance, so that I could have a both tranquil and convenient trip.

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Thank A TripAdvisor Member
ANACP釧路, フロント オフィス マネージャー at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear guest, Thank you for choosing to stay with us. We are very happy to hear your enjoyed your Kushiro visit. We are appreciated your feedback, and it will be shared with our team. We're looking forward to welcoming you back soon. Sincerely,

Singapore
Reviewed August 3, 2016

The hotel was fine. Room, service, breakfast (small selection) - everything worked in perfect harmony as what one would except from ANA branding. I drove and realized the underground and outdoor parking were small. Hence if you were back late, you might have a parking problem. There were plentiful external paid parking around though. Certain staff spoke limited English. Views...

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Helpful?
Thank HXZ_HZX
ANACP釧路, フロント オフィス マネージャー at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear HXZ_HZX, Thank you for choosing to stay with us and for taking the time to post your generous comment. We are very happy to hear that you enjoyed your stay. We're sorry to cause you such inconvenience about our underground parking. Also, we apologize some of our staffs were unable to communicate in English. We appreciate your patronage and...

Singapore, Singapore
Reviewed July 26, 2016

The view of the harbour was good. I made use of this hotel to laze in Kushiro without doing much as part of the mid trip break. Foodwise at Del Nord is good. Nice cakes they have there. and great pillows and bed.

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Thank Zahid U
ANACP釧路, フロント オフィス マネージャー at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear SoloUgz, Thank you for posting a kind feedback. We're very happy to hear you liked the view and our restaurant Del Nord. It's a great ecouragement for all of us and will be shared with our team. We are looking forward to seeing you in near future. Sincerely,

Montreal, Canada
Reviewed July 24, 2016

The rooms are small but comfortable. When I say small, I mean compact: you have to walk over your suitcase to access the bathroom. Your carry-on fits in the broom sized closet. The staff at reception is friendly. The restaurant 'DEL NORD' on ground floor has friendly staff and english menu. The food has been great and the lunch buffet...

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Helpful?
Thank MapleTravels
ANACP釧路, フロント オフィス マネージャー at ANA Crowne Plaza Hotel Kushiro, responded to this review

Dear MapleTravels, Thank you for choosing to stay with us and for posting your valuable feedback. First of all, we sincerely apologize for the unpleasant experience you had at UNKAI and Begins. We have communicated and shared your comments with department heads in order to educate our employee for the purpose of serving non-Japanese guests better. We would like to...

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Lying adjacent to the Kushiro s Fisherman s Wharf, the ANA Hotel Kushiro is the largest hotel in its area and a favorite amongst many who visit the city on the east coast of Hokkaido. A stay promises a memorable experience with the high quality of service and elegance that is synonymous with the ANA chain of hotels.The classic exterior houses a spacious atrium lobby and 180 of the largest guest rooms in Kushiro specially designed for comfort, each of which boasts spectacular views of the harbor and its natural surroundings. Banquet halls of varying sizes facilitate every manner of event from simple parties to wedding receptions to seminars. The first-class teppanyaki restaurant is a must-try amongst the several restaurants that boast the freshest seasonal seafood and other fare to satisfy the palate. Complete your evening with a variety of quality spirits and cocktails and soak in the breathtaking seascape.The ANA hotel Kushiro is conveniently located just a 10 minute walk from JR Kushiro Station, with Kushiro Airport just a half hour away by car. ... more   less 

Additional Information about ANA Crowne Plaza Hotel Kushiro

Address: 3-7 Nishiki-cho, Kushiro 085-0016, Hokkaido
Location: Japan > Hokkaido > Kushiro
Price Range: $58 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ANA Crowne Plaza Hotel Kushiro 3.5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Kushiro Ana Hotel
ANA Crowne Plaza Hotel Kushiro Japan - Hokkaido
Hotel Style:
#2 Family Hotel in Kushiro
#4 Romantic Hotel in Kushiro
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Questions & Answers

Questions? Get answers from ANA Crowne Plaza Hotel Kushiro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for harbor view”
Travelfan, Mar 24, 2017 | Read review
“good view,”
anhonyy, Mar 24, 2017 | Read review
“Higher floors facing the harbour”
HXZ_HZX, Aug 3, 2016 | Read review
“rooms on the river side, for the calm view”
MapleTravels, Jul 24, 2016 | Read review
“The hotel is just located right at the harbour of Kushiro, request a room with a sea view would be great !”
Sventang, May 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
getaroom.com
$108* /night
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Booking.com$121
CrownePlaza.com$112
AMOMA$169
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Prices are for 1 room, 2 adults
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