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2-5 Okawacho, Kushiro 085-0837 Hokkaido
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (122)
Dining (41)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kushiro Century Castle Hotel
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 48 hotels in Kushiro
Location
Cleanliness
Service
Value
Travelers' Choice
On January 31,Saturday,2015,Kushiro Castle Hotel Has re-brand-opened as one of the group of Century Royal Hotel in Sapporo.We have 48 guest rooms where you can soothe the fatigue in relaxing atmosphere. We hope you can stay in our guest room comfortably,which was designed by the deceased master of Japanese Architect World,Kikoh Mozuna,who brought oriental style in a modern design.
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Room & Suite (34)34
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Bar / lounge
Bicycle rental
Children Activities (Kid / Family Friendly)
Taxi service
Banquet room
Parking
Wifi
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Vending machine
Meeting rooms
Massage
24-hour security
Baggage storage
Chapel / shrine
Executive lounge access
Non-smoking hotel
Shared lounge / TV area
Shops
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Telephone
Clothes rack
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Great View
Languages Spoken
English, Japanese
148Reviews0Q+A7Room tips
Traveler rating
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Time of year
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Popular mentions
Peter R. wrote a review Aug 2020
Ulsan, South Korea1348 contributions82 helpful votes
Stayed 2-nights at the end of January when I visited Kushiro to travel on the SL Shitsugen. What a lovely hotel in this quiet rural town. Nice, decent sized room; friendly staff and service, and all at a reasonable price. For me the highlight of my stay was the use of the comfortable lounge on the Ground Floor, just off the Reception area. This was a quality hotel 'Club Lounge' available to all guests at no extra cost. As a near 70-yr old, travelling solo, it was great to arrive back at the hotel and enjoy some quality time in such relaxing surroundings; have a coffee and download the days' photographs from camera to laptop. Without the lounge, I would have easily rated the hotel as 'Very Good'; with the lounge, it has to rate 'Excellent'!
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Date of stay: January 2020
Rooms
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Response from 佐藤 智洋, 支配人 at Kushiro Century Castle Hotel
Responded Aug 5, 2020
Dear PeterthePauper Thank you very much for sharing your feedback regarding your stay.Also, thank you for the kind words regarding our lounge. We are so glad to hear that you had some quality time at the lounge. We are also happy to know that you found staff friendly, and the service is good. We hope that you will consider us for your next trip to Hokkaido! Sincerely, Kushiro Century Castle Hotel
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kwsg wrote a review Mar 2020
Singapore, Singapore175 contributions224 helpful votes
First up: I must admit that I otherwise absolutely love this hotel. It should have gotten five stars. It has a lot of thoughtful touches: a guest lounge with free coffee, tea, wine, soup and even curry in the evenings. You can pick your pillow from the pillow bar. There's even a selection of bath salts for the taking. Parking right out in front if you're early. And the hotel gives you cash coupons to spend at the gift shop. Thanks to a generous promotion on the website, we got an amazing rate for the gorgeous Japanese Suite room, just ¥35,000 for two nights. It was newly renovated and comes with its own little outdoor garden. From here, the sunset views over the river are amazing. The hotel's only shortcoming is that it is on the 'wrong' side of the river, but it only takes maybe 5-10 mins extra walking time to get to the restaurants, bars and attractions on the other bank. So what went wrong? We had arrived at 2:45pm, after a long drive from Obihiro in the snow. But the unwelcoming man at the counter asked us to wait till 3pm, because that is when check-in officially starts. I could not believe my ears. The room was obviously available, because after five minutes of me standing in the lobby, stunned and still struggling to accept the ridiculousness of the situation, the man's colleague came over (bless her) came over and gave me the keys. Over the years, we have stayed in 40+ hotels in Japan, and I've been asked to wait when I show up an hour early for a reservation. I have accepted that this is the deal in this country. But 15 minutes... this is a new low in inflexibility and has no place in an establishment whose one and only job is hospitality.
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Date of stay: February 2020
Value
Service
Sleep Quality
Room Tip: Check the promos in the Japanese website (use Google translate) for good deals.
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2 Helpful votes
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Response from KCCH20150131, Front Desk at Kushiro Century Castle Hotel
Responded Mar 17, 2020
Dear kwsg Hello. Thank you for your stay with us and sharing your experience. we are so pleased to read you liked the room and service we offer. We always wish that our guests have pleasent stay with us here in Kushiro Century Castle Hotel. But we are sorry about the incvinience you had when you checked in. Maybe the room was not ready yet then, but he should have conveyed you sincerely about this. Please rest assuured we have addressed this with the team to ensure we improve on this. Thank you very much again for staying at Kushiro Century Castle Hotel and we look forward to welcoming you again! Best Regards, Kushiro Century Castle Hotel Front Desk
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Denis_J_Mal wrote a review Mar 2020
Singapore, Singapore25 contributions10 helpful votes
Stayed 2 nights last month. Nice modern comfortable hotel in good location. Plenty of eating options nearby and only 5mins walk to fisherman’s wharf where you can get off/on airport buses and Akan sightseeing buses. 15min walk to Kushiro Washo market. Excellent formal Japanese breakfast (with standard additional buffet options) provided and staff are all very friendly and helpful. Complimentary venison curry and drinks are available in the evening (did not try). Would most definitely stay here again if in Kushiro. Great value.
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Date of stay: February 2020Trip type: Traveled as a couple
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Response from KCCH20150131, Front Desk at Kushiro Century Castle Hotel
Responded Mar 16, 2020
Dear Denis_J_Mal Hello. Thank you for sharing your feedback regarding your stay. Also, thank you for the kind words regarding our staff and the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We wish you try our complimentary venison curry next time you visit us! Thank you very much for staying Kushiro Century Castle Hotel and we hope that you will consider us for your next trip! Best Regards, Kushiro Century Castle Hotel Front desk
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Dominoking wrote a review Jun 2019
Singapore, Singapore248 contributions54 helpful votes
A beautiful modern clean hotel that takes effort to please the guests. Although there is no onsen, they provide bath salts for you to soak in the long bath in your room. The long bath is bigger than most Japanese hotels. The room is spacious with good king size baths. Furnishing is modern. There is a lounge on the ground floor where guests can help themselves to coffee, tea, soft drinks and wine! Breakfast was sumptuous and they offer free champagne!!! Upon checkout, they present you with two free bottle of mineral water, what a lively gesture. Staff speaks English.
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Date of stay: June 2019Trip type: Traveled as a couple
1 Helpful vote
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Response from KCCH20150131, Front Desk at Kushiro Century Castle Hotel
Responded Jun 26, 2019
Dear Dominoking Hello. Thank you for taking time to write a review and point out the good experience you had with our room, the service we are providing at the lounge, and the breakfast we serve. we are always pleased to know that our guest had wonderful stay here with us. We really look forward to welcoming you again. Hope to see you next time! Best Regards, Kaori Kikukawa
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Lily2411 wrote a review May 2019
Singapore, Singapore71 contributions30 helpful votes
We drove and parking is free. Room is big and comfortable. The sunset view from the room is beautiful. They serve free vension curry rice, wine and drinks at night. Staff is friendly. But there is no aircon when we visit. We do not know if this is because it is early spring. We open the window and enjoy the natural cool wind. Overall a nice hotel.
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Date of stay: May 2019Trip type: Traveled as a couple
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Response from KCCH20150131, Front Desk Chief at Kushiro Century Castle Hotel
Responded May 31, 2019
Dear Lily2411 Thank you very much for taking the time to write a review and point out good experiences you had with our room, complimentary curry and drinks at the lounge. However, we are sorry for the inconvinience about the room tempareture. It actually was a difficult season since we don't have aircon. But little reliefed that we learned you enjoyed the natural wind of Kushiro! We look foraward to welcoming you again! Hope to see you soon. Best Regards, Kaori Kikukawa
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PRICE RANGE
$57 - $194 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoKushiro
NUMBER OF ROOMS
48
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Frequently Asked Questions about Kushiro Century Castle Hotel
Which popular attractions are close to Kushiro Century Castle Hotel?
Nearby attractions include Nusamai Bridge (0.1 miles), Kushiro Kobunkan (0.2 miles), and Kushiro Fisherman's Wharf Moo (0.2 miles).
What are some of the property amenities at Kushiro Century Castle Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Kushiro Century Castle Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Kushiro Century Castle Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Kushiro Century Castle Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Kushiro Century Castle Hotel?
Conveniently located restaurants include Izumiya Honten, Tsubuyaki Kadoya, and Main DIning DEL NORD.
Is Kushiro Century Castle Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Kushiro.
Are any cleaning services offered at Kushiro Century Castle Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Does Kushiro Century Castle Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Kushiro Century Castle Hotel?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Kushiro Century Castle Hotel?
Many travelers enjoy visiting Kushiro Itsukushima Shrine (0.9 miles), Yomemachi Furusatokan (0.8 miles), and Sano Memorial Park (0.7 miles).