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Guests1 room, 2 adults, 0 children
Traveler (522)
Room & Suite (123)
Dining (103)

About

#6 of 48 hotels in Kushiro
Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Free breakfast
Shuttle bus service
Banquet room
Spa
Concierge
Free internet
Wifi
Public wifi
Internet
Bar / lounge
Restaurant
Breakfast available
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Air conditioning
Private balcony
Room service
Refrigerator
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Lake View
178Reviews
3Q+A
9Room tips
Traveler rating
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Popular mentions
Nothern Hokkaido in the dead of winter. Deeeevine. Food was beautiful to look at and beautiful to eat. Our room was enormous with 2 bathrooms and an extra shower to service our outdoor private onsen. Very traditional. Our driver took us to the Red Crowned Cranes. We were free to walk in the forest and across the frozed lake, where people enjoyed winter sports. The village of the Ainu people was interesting. Sad to think another 'traditional' way of life is being reduced to tourism, I guess. I highly recommend this place. Absolutely worth the effort.
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Response from Go784561, 支配人 at Hinanoza
Responded 3 weeks ago
The other day, thank you for staying at the seat of Akan Tsuruga Bessou Hinanoza. I am very pleased to have you in your stay at this time. We hope that you will be able to enjoy this hotel. We will continue to provide guidance and improvement in order to offer new services and to create a relaxing atmosphere and space, as well as a pleasant stay in the hospitality of our staff. The next time you have a chance, please come to our hotel, and thank you for your stay. Akan Tsuruga Bessou Hinanoza Manager Takashi Kanno
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Category: Travel Name: Akan Tsuruga Besso Hinanoza Address: Japan, 〒085-0467 Hokkaido Prefecture, Kushiro, 阿寒町 阿寒湖温泉 Dexperience Undercover Service Quality Surveyor Ratings: Value 4/5 Quality 5/5 Ambience 5/5 Service 4/5 Experience 4/5 Verdict: Wonderful getaway! 😍😍😍😍
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Response from 隆 菅, 支配人 at Hinanoza
Responded Sep 1, 2018
Thank you very much for staying at Akan Tsuruga Bessou HINANOZA the other day. We are pleased that our staff is happy with your stay at this time. We hope that you will be a hotel that you can keep in mind for the future as well, offer suggestions for new services, directing the atmosphere and space to relax you more slowly, and to make your stay a pleasant and enjoyable hospitality wishes by the staff, through guidance and improvement We will make further efforts. We hope next time, if you have a chance, please come and stay at the hotel again. Akan Tsuruga Bessou HINANOZA Manager Takashi Kanno
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What an experience to soak in a private hot onsen, overlooking the beautiful Lake Akan at dusk! Leaving aside the perfect view, our room has all the facilities one could endulge oneself, including a massage chair. Free access to hot stone bath just exceeded any expectation for a relaxing holiday. Their two breakfasts and dinners were impressive. A decent selection of sake. Supper also at one's disposal each evening starting at 10pm. All you can drink and eat in one bill. Pricy, yet worthy.
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Response from Go784561, 支配人 at Hinanoza
Responded Oct 9, 2018
Thank you very much for staying at Akan Tsuruga Bessou HINANOZA the other day. We are pleased that our staff is happy with your stay at this time. We hope that you will be a hotel that you can keep in mind for the future as well, offer suggestions for new services, directing the atmosphere and space to relax you more slowly, and to make your stay a pleasant and enjoyable hospitality wishes by the staff, through guidance and improvement We will make further efforts. We hope next time, if you have a chance, please come and stay at the hotel again. Akan Tsuruga Bessou HINANOZA Manager Takashi Kanno
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Superlative in every respect. Entrance, welcome, service, decor, design, architecture, rooms, food- enchanting. As minor a criticism- the rooms are too hot (its minus 12 degrees outside) and the strange food takes getting used to, but the chefs are more than accomodating- just ask/ arrange in advance. Absolutely exquisite and fantastic. A FANTASTIC Japanese experience.
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Response from 鄙の座, 支配人 at Hinanoza
Responded Jan 26, 2018
The other day, thank you for staying at the seat of Akan Tsuruga Bessou Hinanoza. I am very pleased to have you in your stay at this time. We hope that you will be able to enjoy this hotel. We will continue to provide guidance and improvement in order to offer new services and to create a relaxing atmosphere and space, as well as a pleasant stay in the hospitality of our staff. The next time you have a chance, please come to our hotel, and thank you for your stay. Akan Tsuruga Bessou Hinanoza Manager Takashi Kanno
Read more
This is my third visit. Everything in the hotel become old. Staffs not professional as before. Price still very high. Some furniture in my room even broken. I can't even see smile on staffs' face. As a conclusion. No fourth visit.
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Response from 鄙の座, 支配人 at Hinanoza
Responded Aug 26, 2017
The other day, thank you for staying at the seat of Akan Tsuruga Bessou Hinanoza. When you use this time, it is not possible to provide satisfactory hospitality, we apologize to all the staff heartily. It is the mission of our hotel industry to offer the stay that you can spend slowly, to heal daily tiredness, to leave the daily bustle, and to experience satisfactory service. We will strive to review our operations once again and to educate our staff who will be able to provide you with cordial hospitality, and we will make sure that you are satisfied with the hotel. The next time you have a chance, please come to our hotel, thank you sincerely. Akan Tsuruga Bessou Hinanoza Manager Takashi Kanno
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PRICE RANGE
$703 - $1,194 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoKushiroAkanko Onsen
NUMBER OF ROOMS
25
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