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ANA Crowne Plaza Hotel Chitose

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ANA  Crowne Plaza Hotel Chitose
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259 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Singapore, Singapore
Level Contributor
67 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel provides shuttles to and from the airport (mornings from hotel to airport and evenings from airport to hotel). ~15mins ride from CTS. Service is great and rooms are relatively spacious by Japan standards. There are a couple of eateries nearby like Yoshinoya etc.

Helpful?
Thank feizhu
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

Bozeman, Montana
Level Contributor
128 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here one night on arriving from overseas. We did not realize, but apparently we could have taken a free shuttle bus from the airport. We just used a taxi, which was fine. We had a super nice and quiet room where we slept great! I was a little surprised that the staff seemed a little more aloof than... More 

Helpful?
Thank J S
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

Utah
Level Contributor
223 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
3 of 5 stars Reviewed 4 weeks ago

On the plus side, the hotel staff are very friendly and helpful. The breakfast buffet is outstanding even if a bit light on the pastries for those who crave a Danish every morning. Nice bedside light for reading (personal make-or-break criteria) though some of the furnishings were a bit frayed. The room itself was rather small, but that is typical... More 

Helpful?
Thank Barbara W
IHGService, Guest Relations Manager at ANA Crowne Plaza Hotel Chitose, responded to this review

Dear Barbara W, We appreciate you taking the time to write a review of our hotel and for choosing our hotel for your travel needs. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. I am happy to read you liked our friendly and helpful... More 

Minneapolis, Minnesota
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 16, 2016

I recently stayed at the Crowne Plaza Chitose and it was a wonderful stay. The staff was super great. Most of them don't speak a lot of English but they were all eager to help. Mr. Iwasaki was especially helpful. I was not able to book a local tour because I don't speak Japanese but he called the tour company... More 

Helpful?
Thank Bob S
Hong Kong, China
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed August 6, 2016

The best part of this hotel is that there is free shuttle bus service to and from the airport. Staff is nice and helpful. They are very professional. The pictures of the rooms look bigger than the actual room and the rooms are dated.

Helpful?
Thank Simon L
IHGService, Guest Relations Manager at ANA Crowne Plaza Hotel Chitose, responded to this review

Dear Simon L, Thank you for posting a review of our property. We strive to ensure all of our guests needs are met and we are pleased to know that our shuttle and staff service contributed to making your stay that much more comfortable. Please accept our deepest for not exceeding your expectations, especially with the size and overall condition... More 

Bangkok, Thailand
Level Contributor
237 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 stars Reviewed August 3, 2016

Our flight back is early in the morning so we decide to stay here so we don't have to wake up very early. It is located about 5 min walk from Chitose station and 2 stations away if you come from airport. It is around 30 min from Sapporo city centre. Be aware that train from Hakodate do not stop... More 

Helpful?
1 Thank Itthinan A
San Mateo, California
Level Contributor
161 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed July 10, 2016

Stayed one night and found the staff efficient, the room clean and large by Japanese standards and an excellent breakfast buffet. The hotel is a three block walk from the Chitose JR station and the hotel offers shuttle service to the New Chitose Airport. If you are unable to take the shuttle the best option is to walk or take... More 

Helpful?
Thank rp-yp
Singapore, Singapore
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 27, 2016 via mobile

Carpark was by the side of the hotel. The lobby looks neat and clean, feels spacious. Staff at check in counter were efficient and spoke understandable English. There was a good range of vending machine providing beverages to hot food. Breakfast was ok, i wouldnt say it's fantastic. Service was prompt and proper. The layout of the room looked almost... More 

Helpful?
Thank cheriko112
1 review
5 of 5 stars Reviewed May 18, 2016 via mobile

Having stayed here a couple of times, each time is always a pleasure. A fantastic bar with a view and a decent selection of whisky. But this time the staff went beyond above the call of duty. I left some personal belongings. When I arrived back in the uk, I emailed the hotel to see if they had come across... More 

Helpful?
Thank Scott L
Hilo, Hawaii
Level Contributor
3 reviews
3 of 5 stars Reviewed March 20, 2016

Hotel was clean. Rooms spacious especially for Japan. Breakfast very good. Service OK except for very limited English speaking personnel. Not too much nearby to choose from for dining choices. Train station short walking distance away. Would be nice if they had a fitness room or onsen. Would stay again.

Helpful?
Thank jkhorita62
IHGService, Guest Relations Manager at ANA Crowne Plaza Hotel Chitose, responded to this review

Dear jkhorita62, Thank you for leaving a review about your stay with us. We are happy that you were satisfied with our cleanliness and we certainly appreciate your nice feedback on our breakfast options. However, we would like to express our apologies for falling short of your expectations regarding our staff and facilities. We give the utmost importance to our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Smoking rooms available
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Standing marked at the air gateway of Hokkaido, the ANA Crowne Plaza Chitose combines convenient location with an array of fantastic facilities. Housing over 280 spacious guest rooms in its modern interior, the hotel aims to meet the needs of every business and leisure traveler with its high quality of service and comfort. . The Chitose , so named after the hotel s location, is one of the largest banquet rooms in the area boasting a tremendous seating capacity of 1000. Appropriate for any function, the banquet rooms at the ANA Crowne Plaza Chitose may vary in proportions but the state of the art equipment and quality service remain unchangingly excellent. A choice between the Western, Chinese and Japanese restaurants will whet any appetite and please any palate, with dishes created from the freshest ingredients. Enjoy each enticing morsel of Hakkaido s seasonal delicacies as prepared and presented for your satisfaction. After, relax enjoy a cocktail at the lounge as you complete any evening with a magnificent view of Chitose surrounded by nature. ... more   less 

Additional Information about ANA Crowne Plaza Hotel Chitose

Address: 2-2-1 Hokuei, Chitose 066-0036, Hokkaido
Location: Japan > Hokkaido > Chitose
Price Range: $99 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Hotel Chitose 4*
Number of rooms: 288
Reservation Options:
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Also Known As:
Crowne Plaza Chitose
Hotel Style:
#2 Luxury Hotel in Chitose
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