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ANA Crowne Plaza Hotel Chitose

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ANA  Crowne Plaza Hotel Chitose
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250 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Minneapolis, Minnesota
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed at the Crowne Plaza Chitose and it was a wonderful stay. The staff was super great. Most of them don't speak a lot of English but they were all eager to help. Mr. Iwasaki was especially helpful. I was not able to book a local tour because I don't speak Japanese but he called the tour company... More 

Helpful?
Thank Bob S
Hong Kong, China
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The best part of this hotel is that there is free shuttle bus service to and from the airport. Staff is nice and helpful. They are very professional. The pictures of the rooms look bigger than the actual room and the rooms are dated.

Helpful?
Thank Simon L
Bangkok, Thailand
Level Contributor
215 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our flight back is early in the morning so we decide to stay here so we don't have to wake up very early. It is located about 5 min walk from Chitose station and 2 stations away if you come from airport. It is around 30 min from Sapporo city centre. Be aware that train from Hakodate do not stop... More 

Helpful?
1 Thank Itthinan A
San Mateo, California
Level Contributor
156 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed July 10, 2016

Stayed one night and found the staff efficient, the room clean and large by Japanese standards and an excellent breakfast buffet. The hotel is a three block walk from the Chitose JR station and the hotel offers shuttle service to the New Chitose Airport. If you are unable to take the shuttle the best option is to walk or take... More 

Helpful?
Thank rp-yp
Singapore, Singapore
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 27, 2016 via mobile

Carpark was by the side of the hotel. The lobby looks neat and clean, feels spacious. Staff at check in counter were efficient and spoke understandable English. There was a good range of vending machine providing beverages to hot food. Breakfast was ok, i wouldnt say it's fantastic. Service was prompt and proper. The layout of the room looked almost... More 

Helpful?
Thank cheriko112
1 review
5 of 5 stars Reviewed May 18, 2016 via mobile

Having stayed here a couple of times, each time is always a pleasure. A fantastic bar with a view and a decent selection of whisky. But this time the staff went beyond above the call of duty. I left some personal belongings. When I arrived back in the uk, I emailed the hotel to see if they had come across... More 

Helpful?
Thank Scott L
Hilo, Hawaii
Level Contributor
3 reviews
3 of 5 stars Reviewed March 20, 2016

Hotel was clean. Rooms spacious especially for Japan. Breakfast very good. Service OK except for very limited English speaking personnel. Not too much nearby to choose from for dining choices. Train station short walking distance away. Would be nice if they had a fitness room or onsen. Would stay again.

Helpful?
Thank jkhorita62
IHGService, Guest Relations Manager at ANA Crowne Plaza Hotel Chitose, responded to this review

Dear jkhorita62, Thank you for leaving a review about your stay with us. We are happy that you were satisfied with our cleanliness and we certainly appreciate your nice feedback on our breakfast options. However, we would like to express our apologies for falling short of your expectations regarding our staff and facilities. We give the utmost importance to our... More 

London, England, United Kingdom
Level Contributor
74 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed March 15, 2016

Liked the sleep kits they put in the room - an novel idea that I haven't seen before. Bed was ok. Shower was ok. Other than that not much to say about this hotel. It's near-ish the airport and fullfills business needs but not really for leisure. Breakfast wasn't great.

Helpful?
Thank JohnMLeeLondon
IHGService, Guest Relations Manager at ANA Crowne Plaza Hotel Chitose, responded to this review

Dear JohnMLeeLondon, Thank you for taking the time to write a review of your recent stay. I am pleased to know that you liked our sleep kits. Your kind comments are highly appreciated. Let us assure you that we will continuously strive for improvement to make your future stays even better. Sincerely, Faith R Case Manager IHGService More 

Kuala Lumpur, Malaysia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 13, 2016 via mobile

Nice hotel, 10mins to Chitose Airport. Not really convenient to get to the airport. Hotel is nice and staff is very friendly and efficient. Love the free chitose city shuttle service. Takes you to the airport, Rera outlet, salmon park, snowland and etc.

Helpful?
Thank MulanOhBulan
Singapore, Singapore
Level Contributor
79 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed February 9, 2016

For Y20000 it was a comfortable, warm hotel for us to spent 2 nights at. It is an eight minute walk to the station and a half an hours train journey into Sapporo station - where we spent the day viewing the snow festival. There is a Leon department store next to the hotel and a Yoshinoya and Royal Feast... More 

Helpful?
Thank tourtheworld-74
IHGService, Guest Relations Manager at ANA Crowne Plaza Hotel Chitose, responded to this review

Dear tourtheworld-74, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGService More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Smoking rooms available
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Standing marked at the air gateway of Hokkaido, the ANA Crowne Plaza Chitose combines convenient location with an array of fantastic facilities. Housing over 280 spacious guest rooms in its modern interior, the hotel aims to meet the needs of every business and leisure traveler with its high quality of service and comfort. . The Chitose , so named after the hotel s location, is one of the largest banquet rooms in the area boasting a tremendous seating capacity of 1000. Appropriate for any function, the banquet rooms at the ANA Crowne Plaza Chitose may vary in proportions but the state of the art equipment and quality service remain unchangingly excellent. A choice between the Western, Chinese and Japanese restaurants will whet any appetite and please any palate, with dishes created from the freshest ingredients. Enjoy each enticing morsel of Hakkaido s seasonal delicacies as prepared and presented for your satisfaction. After, relax enjoy a cocktail at the lounge as you complete any evening with a magnificent view of Chitose surrounded by nature. ... more   less 

Additional Information about ANA Crowne Plaza Hotel Chitose

Address: 2-2-1 Hokuei, Chitose 066-0036, Hokkaido
Location: Japan > Hokkaido > Chitose
Price Range: $111 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Hotel Chitose 4*
Number of rooms: 288
Reservation Options:
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Also Known As:
Crowne Plaza Chitose
Hotel Style:
#2 Luxury Hotel in Chitose
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