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ANA Crowne Plaza Hotel Chitose

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268 Reviews from our TripAdvisor Community

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Showing 87: English reviews
Manila, Philippines
Reviewed 4 days ago NEW

After a short stopover in Tokyo, we finally arrived at Hokkaido’s international airport located in Chitose. We were part of a big group tour package during this 6-day vacation. We stayed at the nearby ANA Crowne plaza hotel for our first night. A nice Japanese dinner was served at the hotel restaurant when we arrived. The room was Japanese standards...

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Helpful?
Thank GreenThumb331
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Singapore
Reviewed 1 week ago via mobile

We booked this hotel due to its proximity to the chitose airport. We flew into Hokkaido at 4pm and thus, wanted a place that's pretty close to the airport to have a good rest after a long flight. There is a free shuttle bus from the airport to the hotel which only took about 10 minutes drive. Right beside the...

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Helpful?
Thank alanyeo76
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely

Sapporo
Reviewed November 1, 2016 via mobile

I just finished a night at the ANA Crowne Plaza Chitose, before an early flight out this morning. The hotel is in Chitose town, close to the airport and an hour from Sapporo by car. The hotel is large and is visible from most of the city because of its height. My room, 1029, was nicely appointed, warm (important in...

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1Thank xClark-Griswoldx
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Kuala Lumpur, Malaysia
Reviewed October 24, 2016

Modern hotel with all basic amenities provided. Good service from hotel staff. Wonderful breakfast with good quality food. Hotel provides shuttle to airport which is just a 10 minutes ride away. Pls remember to make reservations at the front desk ahead of time to ensure you get the seats.

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Thank gwen2015
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Muntinlupa, Philippines
Reviewed October 1, 2016

We checked in the evening as a part of a group that stayed overnight here direct from the New Chitose Airport, as our final destination was Sapporo. Dinner at the restaurant immediately upon arrival was delicious and visually attractive. The lobby was impressive with its high ceiling and the hotel had a zen feel which is common for Japanese hotels....

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Thank miketri722
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Singapore, Singapore
Reviewed September 9, 2016 via mobile

The hotel provides shuttles to and from the airport (mornings from hotel to airport and evenings from airport to hotel). ~15mins ride from CTS. Service is great and rooms are relatively spacious by Japan standards. There are a couple of eateries nearby like Yoshinoya etc.

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1Thank feizhu
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Bozeman, Montana
Reviewed September 7, 2016

We stayed here one night on arriving from overseas. We did not realize, but apparently we could have taken a free shuttle bus from the airport. We just used a taxi, which was fine. We had a super nice and quiet room where we slept great! I was a little surprised that the staff seemed a little more aloof than...

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Thank J S
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Utah
Reviewed August 28, 2016

On the plus side, the hotel staff are very friendly and helpful. The breakfast buffet is outstanding even if a bit light on the pastries for those who crave a Danish every morning. Nice bedside light for reading (personal make-or-break criteria) though some of the furnishings were a bit frayed. The room itself was rather small, but that is typical...

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Thank Barbara W
IHGService, Guest Relations Manager at ANA Crowne Plaza Hotel Chitose, responded to this review

Dear Barbara W, We appreciate you taking the time to write a review of our hotel and for choosing our hotel for your travel needs. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. I am happy to read you liked our friendly and helpful...

Minneapolis, Minnesota
Reviewed August 16, 2016

I recently stayed at the Crowne Plaza Chitose and it was a wonderful stay. The staff was super great. Most of them don't speak a lot of English but they were all eager to help. Mr. Iwasaki was especially helpful. I was not able to book a local tour because I don't speak Japanese but he called the tour company...

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Helpful?
Thank Bob S
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Hong Kong, China
Reviewed August 6, 2016

The best part of this hotel is that there is free shuttle bus service to and from the airport. Staff is nice and helpful. They are very professional. The pictures of the rooms look bigger than the actual room and the rooms are dated.

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Thank Simon L
IHGService, Guest Relations Manager at ANA Crowne Plaza Hotel Chitose, responded to this review

Dear Simon L, Thank you for posting a review of our property. We strive to ensure all of our guests needs are met and we are pleased to know that our shuttle and staff service contributed to making your stay that much more comfortable. Please accept our deepest for not exceeding your expectations, especially with the size and overall condition...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Smoking rooms available
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Standing marked at the air gateway of Hokkaido, the ANA Crowne Plaza Chitose combines convenient location with an array of fantastic facilities. Housing over 280 spacious guest rooms in its modern interior, the hotel aims to meet the needs of every business and leisure traveler with its high quality of service and comfort. . The Chitose , so named after the hotel s location, is one of the largest banquet rooms in the area boasting a tremendous seating capacity of 1000. Appropriate for any function, the banquet rooms at the ANA Crowne Plaza Chitose may vary in proportions but the state of the art equipment and quality service remain unchangingly excellent. A choice between the Western, Chinese and Japanese restaurants will whet any appetite and please any palate, with dishes created from the freshest ingredients. Enjoy each enticing morsel of Hakkaido s seasonal delicacies as prepared and presented for your satisfaction. After, relax enjoy a cocktail at the lounge as you complete any evening with a magnificent view of Chitose surrounded by nature. ... more   less 

Additional Information about ANA Crowne Plaza Hotel Chitose

Address: 2-2-1 Hokuei, Chitose 066-0036, Hokkaido
Location: Japan > Hokkaido > Chitose
Price Range: $70 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Hotel Chitose 4*
Number of rooms: 288
Reservation Options:
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Also Known As:
Crowne Plaza Chitose
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Questions & Answers

Here's what travelers have asked, with answers from ANA Crowne Plaza Hotel Chitose staff and other travelers.
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Questions? Get answers from ANA Crowne Plaza Hotel Chitose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors have a better view”
 of 5 bubbles tourtheworld-74, Feb 9, 2016 | Read review
“you can see whole Chitose city at night time from your big Window! Enjoy”
 of 5 bubbles nantadear, Jun 3, 2015 | Read review
“Our group had several rooms and all were happy with their rooms”
 of 5 bubbles TJB2, Feb 23, 2015 | Read review
“I don't know. For some reason we were given an upgrade. In japan if you do not smoke, a non-smoking room is important”
 of 5 bubbles 547susanb547, Aug 15, 2014 | Read review
“Great views on higher floors.”
 of 5 bubbles yiching, Mar 22, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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