We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

ANA Crowne Plaza Hotel Chitose

Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
ANA  Crowne Plaza Hotel Chitose
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

241 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 76: English reviews
San Mateo, California
Level Contributor
153 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed one night and found the staff efficient, the room clean and large by Japanese standards and an excellent breakfast buffet. The hotel is a three block walk from the Chitose JR station and the hotel offers shuttle service to the New Chitose Airport. If you are unable to take the shuttle the best option is to walk or take... More 

Helpful?
Thank rp-yp
Singapore, Singapore
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Carpark was by the side of the hotel. The lobby looks neat and clean, feels spacious. Staff at check in counter were efficient and spoke understandable English. There was a good range of vending machine providing beverages to hot food. Breakfast was ok, i wouldnt say it's fantastic. Service was prompt and proper. The layout of the room looked almost... More 

Helpful?
Thank cheriko112
1 review
5 of 5 stars Reviewed May 18, 2016 via mobile

Having stayed here a couple of times, each time is always a pleasure. A fantastic bar with a view and a decent selection of whisky. But this time the staff went beyond above the call of duty. I left some personal belongings. When I arrived back in the uk, I emailed the hotel to see if they had come across... More 

Helpful?
Thank Scott L
Hilo, Hawaii
Level Contributor
3 reviews
3 of 5 stars Reviewed March 20, 2016

Hotel was clean. Rooms spacious especially for Japan. Breakfast very good. Service OK except for very limited English speaking personnel. Not too much nearby to choose from for dining choices. Train station short walking distance away. Would be nice if they had a fitness room or onsen. Would stay again.

Helpful?
Thank jkhorita62
IHGService, Guest Relations Manager at ANA Crowne Plaza Hotel Chitose, responded to this review

Dear jkhorita62, Thank you for leaving a review about your stay with us. We are happy that you were satisfied with our cleanliness and we certainly appreciate your nice feedback on our breakfast options. However, we would like to express our apologies for falling short of your expectations regarding our staff and facilities. We give the utmost importance to our... More 

London, England, United Kingdom
Level Contributor
68 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed March 15, 2016

Liked the sleep kits they put in the room - an novel idea that I haven't seen before. Bed was ok. Shower was ok. Other than that not much to say about this hotel. It's near-ish the airport and fullfills business needs but not really for leisure. Breakfast wasn't great.

Helpful?
Thank JohnMLeeLondon
IHGService, Guest Relations Manager at ANA Crowne Plaza Hotel Chitose, responded to this review

Dear JohnMLeeLondon, Thank you for taking the time to write a review of your recent stay. I am pleased to know that you liked our sleep kits. Your kind comments are highly appreciated. Let us assure you that we will continuously strive for improvement to make your future stays even better. Sincerely, Faith R Case Manager IHGService More 

Kuala Lumpur, Malaysia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 13, 2016 via mobile

Nice hotel, 10mins to Chitose Airport. Not really convenient to get to the airport. Hotel is nice and staff is very friendly and efficient. Love the free chitose city shuttle service. Takes you to the airport, Rera outlet, salmon park, snowland and etc.

Helpful?
Thank MulanOhBulan
Singapore, Singapore
Level Contributor
79 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed February 9, 2016

For Y20000 it was a comfortable, warm hotel for us to spent 2 nights at. It is an eight minute walk to the station and a half an hours train journey into Sapporo station - where we spent the day viewing the snow festival. There is a Leon department store next to the hotel and a Yoshinoya and Royal Feast... More 

Helpful?
Thank tourtheworld-74
IHGService, Guest Relations Manager at ANA Crowne Plaza Hotel Chitose, responded to this review

Dear tourtheworld-74, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGService More 

Austria
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed February 6, 2016

What do travelers expect from a good airport hotel? Usually they need an airport transfer, frequently they need late evening and early morning services, and mostly they have luggage with them, sometimes big luggage. We booked the hotel because of it's good ratings. The hotel description indicated free airport transfers. We arrived at about 6 to 7 pm and asked... More 

Helpful?
Thank globus-tracker
IHGService, Guest Relations Manager at ANA Crowne Plaza Hotel Chitose, responded to this review

Dear globus-tracker, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. However, please accept our apologies for falling short of your expectations with the type of service received, and if the shuttle may have caused you disappointments. It is certainly... More 

Sydney, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 22, 2016 via mobile

Spent a night here after a flight in from sydney had us arriving at 8pm. Took precisely 6 minutes on the airport shuttle to get here so really nice and close. Just make sure you get the right one, as the airport staff weren't exactly helpful and we ended up on the wrong shuttle bus....there is also an ana in... More 

Helpful?
Thank james f
Anchorage, Alaska
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed January 22, 2016

Stayed here for one night after arriving in the evening at New Chitose airport and continuing on to the ski resorts the next morning. Dated rooms and lobby, but check in was pretty painless and breakfast had lots of both Japanese and Western foods to choose from. Fine place to crash for a night, but wouldn't recommend for anything longer.

Helpful?
Thank Emily W
IHGService, Guest Relations Manager at ANA Crowne Plaza Hotel Chitose, responded to this review

Dear Emily W, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests and we appreciate your business with us. It is nice to know that the breakfast selection up to par. However, it is regrettable if you found the rooms and lobby dated. Your feedback... More 

Questions? Get answers from hotel staff and past guests. Ask a question

146 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (108)
Viewed
Room/Suite (24)
Viewed
Hotel & Grounds (10)
Viewed
View from Room (6)
Viewed
Bathroom (8)
Viewed
Dining (13)
Viewed
Other (47)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (38)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (17)
Viewed
Dining (4)
Viewed
Bathroom (2)
Viewed
View from Room (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Chitose hotels
3.7 mi away
Air Terminal Hotel
Air Terminal Hotel
#2 of 21 in Chitose
4.0 of 5 stars 352 reviews
0.6 mi away
Hotel Wing International Chitose
0.6 mi away
Hotel Area One
Hotel Area One
#12 of 21 in Chitose
3.5 of 5 stars 95 reviews
Show Prices
Show Prices
Show Prices
1.1 mi away
Hotel Grand Terrace Chitose
0.5 mi away
Chitose Airport Hotel
Chitose Airport Hotel
#9 of 21 in Chitose
3.5 of 5 stars 110 reviews
0.5 mi away
Hotel Route Inn Chitose Ekimae
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Standing marked at the air gateway of Hokkaido, the ANA Crowne Plaza Chitose combines convenient location with an array of fantastic facilities. Housing over 280 spacious guest rooms in its modern interior, the hotel aims to meet the needs of every business and leisure traveler with its high quality of service and comfort. . The Chitose , so named after the hotel s location, is one of the largest banquet rooms in the area boasting a tremendous seating capacity of 1000. Appropriate for any function, the banquet rooms at the ANA Crowne Plaza Chitose may vary in proportions but the state of the art equipment and quality service remain unchangingly excellent. A choice between the Western, Chinese and Japanese restaurants will whet any appetite and please any palate, with dishes created from the freshest ingredients. Enjoy each enticing morsel of Hakkaido s seasonal delicacies as prepared and presented for your satisfaction. After, relax enjoy a cocktail at the lounge as you complete any evening with a magnificent view of Chitose surrounded by nature. ... more   less 

Additional Information about ANA Crowne Plaza Hotel Chitose

Address: 2-2-1 Hokuei, Chitose 066-0036, Hokkaido
Location: Japan > Hokkaido > Chitose
Price Range: $111 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Hotel Chitose 4*
Number of rooms: 288
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Hotwire, Hotels.com, Priceline, IHG, Expedia, Odigeo and Travelocity so you can book your ANA Crowne Plaza Hotel Chitose reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Chitose
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay