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Matsue City Hotel Main

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60 Reviews from our TripAdvisor Community

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Showing 1: English review
Tokyo, Japan
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25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed May 5, 2016 via mobile

We paid almost 10,000 yen/night, but they gave us a room that was barely big enough for one person to stay. It was the smallest room we've ever stayed in.
Also, there was only one pillow on the bed and our room had amenities (toothbrush, yukata, and towels) prepared for one person even though we booked the hotel for 2 people. Anyway, we ended up finding an extra pillow and extra set of amenities in a cabinet underneath the desk.

The hotel provided free breakfast bentos (below average quality bento) in the morning, but again they gave us only one bento and my husband had to go down to the front desk to ask for one more. Urgh! They charged us for 2 people, put us in a single room and their hospitality spirit was nowhere to be seen.

Btw, the bathroom was also very very tiny and I found some black mold spots on the shower curtain.
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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Matsue City Hotel Main

Address: 31 Suetsuguhonmachi, Matsue 690-0843, Shimane Prefecture
Location: Japan > Chugoku > Shimane Prefecture > Matsue > Matsueshinjiko Onsen
Price Range: $43 - $138 (Based on Average Rates for a Standard Room)
Number of rooms: 45
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