We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Okura Niigata

Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Okura Niigata
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

254 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 16: English reviews
Honolulu, Hawaii
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Think of a brand new hotel 50 years ago. Now take that hotel and add 50 years of use, and you have this property. Don't get me wrong the price is right and it's clean. You will also get a actual key to the room. Room size is standard Japan size rooms. Which is 1/2 of USA hotels. Friendly staff.... More 

Helpful?
Thank Glenn F
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

The initial impression of the room was small but it packs everything you need. The location is convenient to shopping and restaurants/bars nearby. Walking paths lead straight to main areas of town with a pub street feel. If you're looking for a place to stay in Niigata, look no further.

Helpful?
Thank Setchiel
Honolulu, Hawaii
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 18, 2016

The Hotel Okura Niigata is a first class hotel situated along the Shinano River offering great views of the river and the bandai area. The rooms are large, beds very comfortable and bathroom well equipped. The service was outstanding from all staff especially the bell women and concierge. While the hotel is showing its age, it still has a lot... More 

Helpful?
Thank mid60scouple
HONiigata, 支配人 at Hotel Okura Niigata, responded to this review

Thank you very much for choosing Hotel Okura Niigata for your recent stay in Niigata. We are happy to hear that you liked our hotel, especially our facilities ,service and the location. We would like to thank you for your recommendation. Looking forward to welcoming you again. More 

Helsinki, Finland
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 18, 2016

Somehow Hotel Okura Niigata reminds me of an elderly Gentleman, who always leaves his home with shiny shoes, clean shirt and perfectly tied tie. He might not be up to latest fashion in colours, and by looking closely You can maybe see see some wear in his suit. Anyway, he always greets politely lifting his hat and opens door for... More 

Helpful?
Thank Jukka M
Level Contributor
67 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 stars Reviewed November 10, 2015 via mobile

The hotel location is the best in Niigata from my opinion. It is directly over looking on Shinano River. The room furniture style is old like from the 80s but every thing is working as it should. The size of the room is convenient for one person and it will be little crowded for a couple. The service is good... More 

Helpful?
1 Thank Saleh A
HONiigata, 支配人 at Hotel Okura Niigata, responded to this review

Dera Saleh A Thank you very much for choosing the Hotel Okura Niigata for your stay in Niigata. We are happy to hear that you liked our hotel, especially our location. We would like to thank you for your recommendation. Looking forward to welcoming you again. More 

Brisbane, Australia
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 8, 2015 via mobile

This hotel is in a great location. One of the concierge who unfortunately I did not get the name of, a younger male, was absolutely fantastic. Any questions we had of directions we needed he provided to us in great detail. The rooms are very clean and spacious. The train station is about a 15-20min walk away which lots of... More 

Helpful?
1 Thank Nelly-Laur
uk
Level Contributor
139 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 stars Reviewed August 3, 2015

We got a good deal (as a previous reviewer has said, it does cheap rooms when there isn't a convention or two going on), and got a room with a superb view over the river. The room wasn't huge, but that's quite usual in Japan, and not a problem if you're spending most of your time looking around what is... More 

Helpful?
Thank pxyzyzygy
Tokyo, Japan
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 7, 2015

This is a large hotel that hosts a number of conventions (lots of ballroom space), so when there are no conventions they offer great deals to fill up the rooms. I paid less than $90 per night for 5-star accommodations. There are plenty of restaurants onsite. It's a short cab ride from the train station, or a 20 minute walk.... More 

Helpful?
Thank Edbo
HONiigata, 支配人 at Hotel Okura Niigata, responded to this review

Thank you very much for choosing The Hotel Okura Niigata for your recent stay in Niigata. We are happy to hear that you liked our hotel, especially our facilities and the location. We would like to thank you for your recommendation. Looking forward to welcoming you again. More 

Sheffield, United Kingdom
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 30, 2015

What a lovely hotel this is. It's got a beautiful relaxed 1970s feel to it, but is not at all shabby. It's well kept, clean and spacious. The bathroom was gorgeous, and the view from the room over Bandai Bridge and the Shinano River was fantastic. The breakfast was great too. We had a table at the window overlooking the... More 

Helpful?
Thank Delbert1964
HONiigata, 支配人 at Hotel Okura Niigata, responded to this review

Thank you for choosing Hotel Okura Niigata for your recent stay in Niigata. We are glad to hear that you enjoyed your stay with us, especially the atmosphere, breakfast, and view of Shinano River. Please try our Japanese style breakfast next time, we are sure you will like it Furumachi area, which we are happy to hear you loved to... More 

Japan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 14, 2014

Under amenities Trip Advisor lists swimming pool and free parking. There is definitely NO swimming pool at the Niigata Hotel Okura which was a disappointment after a long drive to get there. Also there is NO FREE parking. We had to pay about 1300 yen to park for 1 day. The WiFi was free, but we kept losing the signal... More 

Helpful?
1 Thank Aizumom
Questions? Get answers from hotel staff and past guests. Ask a question

140 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (119)
Viewed
View from Room (9)
Viewed
Dining (4)
Viewed
Room/Suite (20)
Viewed
Bathroom (9)
Viewed
Hotel & Grounds (9)
Viewed
Other (68)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Hotel & Grounds (7)
Viewed
Dining (6)
Viewed
Room/Suite (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Niigata hotels
Hotel Nikko Niigata
#1 of 76 in Niigata
4.0 of 5 stars 408 reviews
Niigata Station
ANA Crowne Plaza Niigata
Hotel Mets Niigata
#2 of 76 in Niigata
4.5 of 5 stars 96 reviews
Show Prices
Show Prices
Show Prices
Niigata Station
Dormy Inn Niigata
Dormy Inn Niigata
#3 of 76 in Niigata
4.0 of 5 stars 173 reviews
Niigata Station
Comfort Hotel Niigata
Comfort Hotel Niigata
#6 of 76 in Niigata
4.0 of 5 stars 111 reviews
Niigata Station
Hotel Sunroute Niigata
Hotel Sunroute Niigata
#9 of 76 in Niigata
4.0 of 5 stars 97 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about Hotel Okura Niigata

Address: 6-53 Kawabatacho, Chuo-ku, Niigata 951-8053, Niigata Prefecture
Location: Japan > Chubu > Niigata Prefecture > Niigata
Price Range: $71 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Okura Niigata 4*
Number of rooms: 265
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Hotwire, Agoda, JAPANiCAN, HotelTravel.com, Booking.com, Travelocity, Hotels.com and Rakuten so you can book your Hotel Okura Niigata reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#7 Business Hotel in Niigata
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay