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ANA Crowne Plaza Niigata

265 reviews
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Traveler (185)
Room & Suite (127)
Dining (58)
Overview
  • Excellent26%
  • Very good53%
  • Average19%
  • Poor1%
  • Terrible1%
Travelers talk about
Free Wifi
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Concierge
Accessible rooms
4.0 Star Hotel
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Offers from ANA Crowne Plaza Niigata
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Name/address in local language
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Reviews (265)Write a Review
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11 - 15 of 28 reviews
Reviewed May 7, 2016

We were here for two separate one-night stays in April 2016, going to and returning from Sado Island. We were also here ten years ago, when it was the Hotel Niigata, and not a lot has changed. Both our rooms were twins, facing the plaza...More

1  Thank Rideau-Rambler
Response from anacpngt001, Rooms Division at ANA Crowne Plaza NiigataResponded May 13, 2016

Thank you for choosing to stay with us and for taking the time to post your feedback. Please accept our sincere apologies for the unpleasant experience during your recent stay. We make an effort at improving on air conditioner and to ensure that such a...More

Reviewed April 29, 2016

We stayed for 3 nights in a twin room. The room is clean and comfortable with a view of the river. The hotel has a cake shop on the ground floor and a Japanese restaurant and coffee shop/breakfast restaurant. It is an easy 5 minute...More

Thank rojaan1
Response from anacpngt001, Rooms Division at ANA Crowne Plaza NiigataResponded May 4, 2016

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the in the...More

Reviewed March 27, 2016 via mobile

Good hotel with good service (offered umbrellas to borrow when raining). Nice selection for buffet breakfast. Rooms clean and spacious with a view looking over the river. About a 10min walk from Niigata Station.

Thank Allan K
Response from anacpngt001, Rooms Division at ANA Crowne Plaza NiigataResponded March 31, 2016

Thank you for staying with us. We really pleased to hear that you enjoyed your stay and also repeat to choose our hotel. We look forward to see you again in the near future. Yours Sincerely,

Reviewed December 21, 2015

This hotel will not disappoint you at all, I had a really comfortable stay for a night at this place. The staff is extremely courteous. The hotel room are spacious with comfortable beds. Serves Japanese and western food. But in case you like a mc...More

Thank Birendra V
Response from anacpngt001, Rooms Division at ANA Crowne Plaza NiigataResponded December 25, 2015

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the in the...More

Reviewed February 27, 2015

Still a slightly dated but comfortable hotel about a ten minute walk from the train station. What made this a great experience was the staff - it was raining so very quick to find me an umbrella, front desk very helpful, lots of smiles and...More

2  Thank SPD2014
Response from anacpngt001, Rooms Division at ANA Crowne Plaza NiigataResponded March 3, 2015

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the in the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Details
Price range
$67 - $231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Niigata
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$67 - $231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Niigata
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveler (185)
Room & Suite (127)
Dining (58)
Business Center & Event Rooms (2)
Questions & Answers
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HI_TRVLR
May 25, 2016|
AnswerShow all 2 answers
Response from Rideau-Rambler | Reviewed this property |
Hi, I used only the wired connection to my laptop, but it worked flawlessly.
1
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Room Tips
"Rooms on the front are larger and have a view of the Shinano River"
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"Upper floors have excellent views."
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"Ask for room in the upper floors"
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"Non-smoking"
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