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ANA Crowne Plaza Niigata

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ANA Crowne Plaza Niigata
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198 Reviews from our TripAdvisor Community

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Showing 21: English reviews
London, United Kingdom
Level Contributor
80 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 1 week ago

The Crowne Plaza is located about 10 minutes walk from Niigata station (or a 590 Yen taxi fare). With hindsight the location is convenient for travel but it is some distance from the Old Town where there are plenty of restaurants, bars and tourist sites. The hotel service is exceptionally good: to a person the customer dacing staff are knowledagable,... More 

Helpful?
Thank Anon A
Honolulu, Hawaii
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed July 16, 2016 via mobile

Great Hotel and Centrally Located. Right in the middle of shopping area and restaurants. Easy walk to the river. Rooms are clean and spacious. A/C is cold. Excellent staff. You can also taxi anywhere. Great walk to Niigata Eki and back. Many stores and shops along the way. I would stay here again!

Helpful?
1 Thank Glenn F
anacpngt001, Rooms Division at ANA Crowne Plaza Niigata, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the in the near future. Yours Sincerely, More 

London, United Kingdom
Level Contributor
246 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 420 helpful votes
3 of 5 stars Reviewed July 5, 2016

Dont bother to ask for an upgrade even you are their top tier loyal member, as they will make all sort of excuses not to give you an upgrade. Standard business hotel. Clean. Bed was comfortable. Toilet is small. Breakfast was OK only. It can be very busy as this is a crew used hotel too.

Helpful?
1 Thank DrSYu
anacpngt001, Rooms Division at ANA Crowne Plaza Niigata, responded to this review

Thank you for choosing to stay with us and for taking the time to post your feedback. Please accept our sincere apologies for the unpleasant experience during your recent stay. We are taking action internally to correct and improve on this shortcoming and to ensure that such a situation is not repeated. We appreciate your patronage and feedback which will... More 

ottawa
Level Contributor
47 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed May 7, 2016

We were here for two separate one-night stays in April 2016, going to and returning from Sado Island. We were also here ten years ago, when it was the Hotel Niigata, and not a lot has changed. Both our rooms were twins, facing the plaza in front of the hotel, with a very fine view. They were not large, but... More 

Helpful?
1 Thank Rideau-Rambler
anacpngt001, Rooms Division at ANA Crowne Plaza Niigata, responded to this review

Thank you for choosing to stay with us and for taking the time to post your feedback. Please accept our sincere apologies for the unpleasant experience during your recent stay. We make an effort at improving on air conditioner and to ensure that such a situation is not repeated. We appreciate your patronage and feedback which will help us move... More 

SUNSHINE COAST AUSTRALIA
Level Contributor
192 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
4 of 5 stars Reviewed April 29, 2016

We stayed for 3 nights in a twin room. The room is clean and comfortable with a view of the river. The hotel has a cake shop on the ground floor and a Japanese restaurant and coffee shop/breakfast restaurant. It is an easy 5 minute walk to the shopping centre. McDonalds is even closer, opposite the Loop bus stop. We... More 

Helpful?
Thank rojaan1
anacpngt001, Rooms Division at ANA Crowne Plaza Niigata, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the in the near future. Yours Sincerely, More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 27, 2016 via mobile

Good hotel with good service (offered umbrellas to borrow when raining). Nice selection for buffet breakfast. Rooms clean and spacious with a view looking over the river. About a 10min walk from Niigata Station.

Helpful?
Thank Allan K
anacpngt001, Rooms Division at ANA Crowne Plaza Niigata, responded to this review

Thank you for staying with us. We really pleased to hear that you enjoyed your stay and also repeat to choose our hotel. We look forward to see you again in the near future. Yours Sincerely, More 

Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 21, 2015

This hotel will not disappoint you at all, I had a really comfortable stay for a night at this place. The staff is extremely courteous. The hotel room are spacious with comfortable beds. Serves Japanese and western food. But in case you like a mc Donald's burger it is located at a walking distance. Beautiful place.

Helpful?
Thank Birendra V
anacpngt001, Rooms Division at ANA Crowne Plaza Niigata, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the in the near future. Yours Sincerely, More 

Melbourne, Australia
Level Contributor
53 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed February 27, 2015

Still a slightly dated but comfortable hotel about a ten minute walk from the train station. What made this a great experience was the staff - it was raining so very quick to find me an umbrella, front desk very helpful, lots of smiles and advice. Maybe a slightly expensive hotel for this region but still good value. There is... More 

Helpful?
2 Thank SPD2014
anacpngt001, Rooms Division at ANA Crowne Plaza Niigata, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the in the near future. Yours Sincerely, More 

Saint Sever, France
Level Contributor
43 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed September 20, 2014

less than a 10 minutes walk from the station this hotel offers a really great "price/earning"-ratio. Rooms are large (for Japan), breakfast buffet has a great variety of Western and Japanese food, staff is friendly, even if their English is a little limited. Where to eat there in the district - I don`t know, because nearby ( as some guests... More 

Helpful?
Thank atalantaBergamo
Tokyo, Japan
Level Contributor
153 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed September 12, 2014 via mobile

This fully renovated hotel offered an outstanding deal for a twin room including breakfast for 11.000 for 2 PAX even on a Friday evening before a 3-day holiday. I consider this a more than reasonable pricing especially thinking about the comfort, space and services offered. Staff is local and missing international understanding but still everybody is trying very hard to... More 

Helpful?
2 Thank Bixier G
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Chinese Cuisine Tandan
Chinese Cuisine Tandan
Cuisines: Chinese
Season Cafe
Season Cafe
Cuisines: International
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
ANA Crowne Plaza Niigata was born on the 1st of December 2008.ANA Crowne Plaza Niigata is located in the heart of the city of Niigata, the largest city on the Japan Sea coast located a mere 75 minutes from Tokyo by the bullet train express Joetsu Shinkansen and famous throughout Japan for its wonderful food. The hotel is conveniently located close to Niigata s tourist and shopping hubs, and a ten minute walk from JR Niigata station, 15 minutes by car from Niigata Airport. During the day enjoy walking along the riverside, a favourite relaxing spot for the people of Niigata or walk along Japan s longest river the Shinano. At night you can see the beauty of the illuminated Bandai Bridge from the hotel. A modern 16-storey hotel, the ANA Crowne Plaza Niigata is five minutes from the Toki Messe which is the biggest convention hall in Niigata. The hotel has several banquet and conference rooms with the largest capacity in Niigata city. Because of its location, the hotel is a good choice for both business and leisure travellers. ... more   less 

Additional Information about ANA Crowne Plaza Niigata

Address: 5-11-20 Bandai, Chuo-ku, Niigata 950-8531, Niigata Prefecture
Location: Japan > Chubu > Niigata Prefecture > Niigata > Niigata Station
Price Range: $70 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Niigata 4*
Number of rooms: 182
Reservation Options:
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Also Known As:
Crowne Plaza Niigata
Hotel Style:
#3 Business Hotel in Niigata
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