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Hotel Buena Vista

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Traveler (130)
Room & Suite (363)
Dining (106)
Overview
  • Excellent24%
  • Very good51%
  • Average19%
  • Poor5%
  • Terrible1%
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AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Rooms
Jul 29Jul 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (340)
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Traveler rating
26
45
33
8
0
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LanguageEnglish
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26
45
33
8
0
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All reviewschinese restauranttop floorwestern style hotelthe executive loungematsumoto castlelarge hotelhelpful reception staffrooftop bartrain stationtallest buildinglarge varietylarge double roombreakfast was excellentbreakfast is servedthe upper floorsone night staygood size
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1 - 5 of 112 reviews
Reviewed 2 weeks ago via mobile

Best hotel in town, strategic location by walking distance to the city centre, bus station or train. The room was great, compact but quite comfortable, breakfast was excellent and the staff helpfull. In small city as matsumoto this hotel is heaven...More

Thank Agus S
Response from ホテルブエナビスタ, Public Relations at Hotel Buena VistaResponded 2 weeks ago

Dear Agus, Thank you for your wonderful review. We are thrilled to hear you had an excellent stay with us. As the only full-service modern city hotel in Matsumoto, we strive to offer superior service and facilities to ensure our guests have the best experience,...More

Reviewed 4 weeks ago

We stayed for three nights in May with lounge excess which was really nice. The staff was very friendly and polite. The room was a good size with great views. Snacks in executive lounge were average however, we enjoyed the free alcoholic drinks during the...More

Thank Hafiz M
Response from ホテルブエナビスタ, Public Relations at Hotel Buena VistaResponded 4 weeks ago

Dear Hafiz, Thank you for taking the time to write about your recent stay with us. We are thrilled to hear you thoroughly enjoyed your time here at Hotel Buena Vista. We always aim to exceed expectations and to deliver outstanding service to our guests,...More

Reviewed June 5, 2018

A 3 star standard. Was greeted with an unhelpful male receptionist when first arrived. . Not typical of Japanese. Apparently they have a practice of turning down the aircon in room. Was told to open the window instead.More

Thank Anna A
Response from ホテルブエナビスタ, Public Relations at Hotel Buena VistaResponded 4 weeks ago

Dear Anna, Thank you for your feedback. We are pleased to hear our hotel met your standards and we hope you had a good time here with us. However, it is unfortunate that you felt our receptionist was unhelpful. At Hotel Buena Vista, we strive...More

Reviewed May 15, 2018

Had a one night stay here whilst visiting the castle, nice modern hotel all the usual 4 and 5 star amenities the hotel is central so we went out for drinks and food loads of restaurants all over so no need to spend the high...More

Thank Stephen A
Response from ホテルブエナビスタ, Public Relations at Hotel Buena VistaResponded May 15, 2018

Dear Stephen A., Thank you for your feedback regarding your recent stay. We are pleased to learn you had a lovely time here at Hotel Buena Vista. As a modern city hotel, we aim to keep our standards high and our amenities and services up...More

Reviewed May 8, 2018 via mobile

Good hotel, centrally located. Excellent buffet breakfast at 14th floor!! Great city view! Wifi is average at some rooms. Free transfer to train terminal too! Trip Advisor forcing me to write essay.................More

Thank kimpong65
Response from ホテルブエナビスタ, Public Relations at Hotel Buena VistaResponded May 11, 2018

Dear kimpong65, Thank you for taking the time to write this review of your recent stay with us. We are thrilled to hear you thoroughly enjoyed your time here. Also, As you mentioned in particular, our great location and the excellent buffet breakfast on our...More

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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Shuttle Bus Service
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Business Center with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
$78 - $298 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
$78 - $298 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Add Photo Photos
Traveler (130)
Room & Suite (363)
Dining (106)
Amenities (26)
Business Center & Event Rooms (7)
Questions & Answers
Ask a question
Aylmer L
January 17, 2018|
Answer
Response from ホテルブエナビスタ | Property representative |
Yes, we do. There are two parking facilities available. We have an underground parking lot with space for 30 vehicles and a multistory parking facility behind the hotel with space for 370 vehicles. For overnight guests... More
0
Votes
Google Translation
Room Tips
"All rooms are acceptable"
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"Mug up on your Japaneses"
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"Executive floor good value"
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"I think they are all good."
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