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Buena Vista Hotel

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255 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Reviewed 4 days ago NEWvia mobile

The buona vista hotel is a good solution for business trips in the area: nice rooms, clean, accurate service and an amazing breakfast room located on the last flor which offers a fantastic view of the city and the Japanese alps. This compensates a breakfast otherwise average. Overall ok. M.

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Helpful?
Thank Maresciallonemo
London
Reviewed 3 weeks ago

While the entrance and public area downstairs looked really nice (lovely open fire in the bar area) our executive double room was rather brown and old-fashioned with a very small window. The lighting was so poor we weren't able to read without moving the furniture around and even then it wasn't great. However the executive lounge (which we discovered by...

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Thank Jinty27
Singapore
Reviewed 4 weeks ago

The location of the hotel was good, about 10 min walk to the JR station. There were also lots of food options nearby. The carpark was in a separate building about 60 m to the south. The room was adequate, but the fridge was old and rattled occasionally. There may have been a leak before, as there was some water...

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Thank kspace
Reviewed November 14, 2016

This hotel was a nice change from the western chain hotels in Japan. The hotel staff were polite and extremely helpful! The conference center meeting space was elegant, and the food was amazing...extremely efficient for a conference event. The hotel is conveniently located near the center of Matsumoto and train station, but far enough a way (5-10 min walk) to...

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Helpful?
Thank travellight9
ホテルブエナビスタ, お客様担当マネージャー at Buena Vista Hotel, responded to this review

Thank you for staying at our hotel. Very sorry to not give a satisfaction to you. As much as possible to be able to improve. Thank you.

Reviewed October 21, 2016 via mobile

This is a very decent hotel. The rooms are basic and clean. The beds are a bit hard but the cushions are good. The breakfast is of a good level. The location is good in respect of the JR station and the town

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Helpful?
Thank Jan-Paul D
ホテルブエナビスタ, お客様担当マネージャー at Buena Vista Hotel, responded to this review

Thank you for staying in our hotel. Me to choose our hotel, thank you. Also you want to use. Thank you.

Guatemala
Reviewed July 29, 2016

Non-impressive, nondescript hotel. They were celebrating their 25th anniversary and the rooms rather looked as if unchanged during that time. Breakfast buffet was very nice, both western und japanese style food being served. Not a place I would go back to.

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Helpful?
Thank G B
ホテルブエナビスタ, お客様担当マネージャー at Buena Vista Hotel, responded to this review

Thank you for staying in our hotel. Me to choose our hotel, thank you. Also you want to use. Thank you.

Lausanne, Switzerland
Reviewed May 25, 2016

The hotel is at a walking distance from the bus and railway stations and it offers a free shuttle service which is very convenient for those who have luggage. Guest travelling in couple should avoid the so-called “semi-double rooms” which are, in fact, single rooms where one person cannot move unless the other sits on the bed. There is also...

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1Thank PfgMfl
Singapore, Singapore
Reviewed April 26, 2016 via mobile

Came from the Tateyama Kurobe Alpine Route after a long and.exhilirating day to see the ice wall. Dinner buffet wasn't great but the breakfast buffet more than made up for it. Most impressed with the range of good food spread on the 14th floor.

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1Thank KwongLok
Poole, United Kingdom
Reviewed April 25, 2016

This is a very clean hotel. Staff are helpful but rooms are somewhat small but comfortable with plenty of facilities. We did not eat evening meal at the hotel, only breakfast which was varied and adequate.

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Thank Graham206D
London, United Kingdom
Reviewed April 22, 2016 via mobile

This is an "ok" hotel with nice rooms and reception area but the main restaurant in the top floor has a strange attitude We were told that it didn't have English translated menu which is ok if the staff can help with translation but they were unwilling to do so also although the restaurant is large only 6 tables were...

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Helpful?
Thank JHBtravel
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Buena Vista Hotel

Address: 1-2-1 Honjo, Matsumoto 390-0814, Nagano Prefecture
Location: Japan > Chubu > Nagano Prefecture > Matsumoto > Matsumoto Station
Price Range: $60 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Buena Vista Hotel 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Buena Vista Matsumoto
Hotel Style:
#18 Best Value Hotel in Matsumoto
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Questions & Answers

Here's what travelers have asked, with answers from Buena Vista Hotel staff and other travelers.
1 question
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Questions? Get answers from Buena Vista Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“choose an executive room and take advantage of the executive lounge.”
 of 5 bubbles Jinty27, 3 weeks ago | Read review
“Rooms on higher floor have lovely views of mountains”
 of 5 bubbles Londontravelller, Apr 17, 2016 | Read review
“Our room was on the next to the highest floor and was very quiet.”
 of 5 bubbles haddy0, Apr 9, 2016 | Read review
“Higher floors offer better room and better views.”
 of 5 bubbles SPD2014, Dec 18, 2015 | Read review
“High up rooms gives good views over the city at night”
 of 5 bubbles JM-Mebear, Nov 14, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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