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Iloha Grand Hotel Matsumoto Ekimae

1-14-9 Chuo, Matsumoto 390-0811 Nagano Prefecture
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Traveler (19)
Dining (13)
Bathroom (11)


#91 of 201 hotels in Matsumoto
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Kids stay free
Banquet room
Meeting rooms
24-hour security
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Vending machine
Baggage storage
Non-smoking hotel
24-hour front desk
Clothes dryer
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air purifier
Air conditioning
Flatscreen TV
Sofa bed
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Electric kettle
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Chinese, Japanese
15Reviews1Q+A0Room tips
Traveler rating
  • 4
  • 5
  • 3
  • 2
  • 1
Time of year
Traveler type
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  • English
tnbms162016 wrote a review Jun 2020
Tokyo, Japan304 contributions414 helpful votes
The location is good, only 5 minutes' walk from Matsumoto station. The common areas are pleasant, and the room is clean and functional, but tiny even by Japanese standards, and absolutely featureless. The main negative point for me was the very hard mattress. Check-in and check-out were quick and easy, and the reception staff were okay, but like the hotel itself, completely featureless and robotic. I had the breakfast because it was convenient, but it's poor value for money. There's a "western style" breakfast, but it's far inferior to what you would expect in a cheap hotel in Europe or N. America, and there's no choice - they don't even ask how you'd like the egg cooked. All in all, I can't recommend this hotel. It's geared towards Japanese business people, and falls far short of what a Western tourist expects.
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Date of stay: May 2020
Sleep Quality
Gershon P wrote a review Oct 2019
Herzliya, Israel84 contributions46 helpful votes
We were stuck in Matsumoto for additional one night because of the Typhoon. We have chosen this hotel by the Tourist Center. It is located in the city center not far from the Black Castle. The room was quite small, but sufficient for one night stay. Bed was comfort & the toilets were also sufficient. Breakfast was very good. The parking is 10 minutes walk. the charge is Y1200 for 18 hour parking which is reasonable. The service was very good, despite the team lack of English which is common in Japan.
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Date of stay: October 2019
1 Helpful vote
stevehe159 wrote a review Sep 2019
Perth, Australia468 contributions111 helpful votes
Walking distance from train and bus station. Good location. No onsite parking and the park they direct you to is 5 minutes walk and costs ¥1200. There is no drop off area in front of the hotel if you have a car. Reception was efficient and professional. Rooms tidy and comfortable. Breakfast was problematic. The breakfast reception was empty. The translated English sign stated "place your voucher on your favourite seat", a little strange but when we approached an empty table to "place our voucher on a seat" we were firmly escorted back to the empty reception to wait. They need to change their English translation to "please wait to be seated" The breakfast it self is a healthy "superfood" concept but many of the bowls were empty when we arrived (avocado, scrambled egg, pickles plus other unknown foods) The 2 types of cereal were in tubes as usual but in front of them there were large metal bowls with the same cereal, almost empty, with a flat spatula to attempt to scoop it into your breakfast bowl - very inefficient. There is no toaster machine and in place of this they have a small bench top oven - again inefficient. There is no coffee machine. Instead they have coffee thermos pots. When they ran out, which they did, there was a long delay in replacing it. Very inefficient. So the rooms are a 5, comparatively priced Parking and drop off area a 1, breakfast was a 0-1. What food there was looked very fresh but if your a westerner I would recommend eating elsewhere.
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Date of stay: September 2019Trip type: Traveled as a couple
1 Helpful vote
$73 - $204 (Based on Average Rates for a Standard Room)
JapanChubuKoshinetsuNagano PrefectureMatsumoto
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Frequently Asked Questions about Iloha Grand Hotel Matsumoto Ekimae
Which popular attractions are close to Iloha Grand Hotel Matsumoto Ekimae?
Nearby attractions include Yohashira Shrine (0.3 miles), Matsumoto City Timepiece Museum (0.2 miles), and Nawate Shopping District (0.3 miles).
What are some of the property amenities at Iloha Grand Hotel Matsumoto Ekimae?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at Iloha Grand Hotel Matsumoto Ekimae?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Iloha Grand Hotel Matsumoto Ekimae?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Iloha Grand Hotel Matsumoto Ekimae?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Iloha Grand Hotel Matsumoto Ekimae?
Conveniently located restaurants include Sushiten, Kobayashi Soba, and Mansho Sakura.
Is Iloha Grand Hotel Matsumoto Ekimae located near the city center?
Yes, it is 0.2 miles away from the center of Matsumoto.
Are any cleaning services offered at Iloha Grand Hotel Matsumoto Ekimae?
Yes, laundry service and self serve laundry are offered to guests.
Does Iloha Grand Hotel Matsumoto Ekimae offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Iloha Grand Hotel Matsumoto Ekimae?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Are there any historical sites close to Iloha Grand Hotel Matsumoto Ekimae?
Many travelers enjoy visiting Kaichi Gakko Primary School (0.7 miles), Yohashira Shrine (0.3 miles), and Nakamachi Kurassic-kan (0.3 miles).