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2-11-21 Namiyanagi, Matsumoto 390-0825 Nagano Prefecture
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Traveler (30)
Dining (29)
Room & Suite (24)

About

#3 of 63 B&Bs / Inns in Matsumoto
Location
Cleanliness
Service
Value
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Restaurant
Bicycle rental
Free shuttle or taxi services
Banquet room
Spa
Gift shop
Wifi
Breakfast available
Vending machine
Shuttle bus service
Massage
Non-smoking hotel
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Languages Spoken
English, Japanese
46Reviews0Q+A2Room tips
Traveler rating
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narniasg wrote a review May 2018
Singapore316 contributions72 helpful votes
I now understand the different reviews. Very grateful to the reviewer who shared that Fukushiso inn provides shuttle pick up from the JR Matsumoto station. About 10 min drive or 40 min walk away. I booked via Agoda and contacted them via Agoda. No response. Will I ever stay? If I were driving through and rates were low enough, I would, with expectation that it is a 2 star accommodation in terms of facilities but 5 star in service. A mismatch in price and the facilities. But the service level was excellent. I attribute much of the miscomm to Agoda site without providing Fukashiso's website or email. I would book direct from Fukushiso website in future. When I contacted them through Agoda website, no response and didnt realise that there was free shuttle. Only when I found the ryokan's site (through search engine), and their email on actual day, I emailed and got a prompt response on the free shuttle from Matsumoto Station (West side) at 3.30pm or 5.30pm. Staff spoke decent English and food was good, not as luxurious as shown in the photos. But excellent cooking. I love their tempura mushroom. The staff are earnest and they seemed to have improved since. The facilities such as room and onsen in the building are limited and small compared to the price in similar establishments in Kyushu. Room was clean and no smoke. But tiny with no attached bathroom. Note that check in is 4pm. The private onsen is like the toilet of a hotel. No view and old tiles. The breakfast is Japanese and we liked the curry rice and coffee. Its a generous breakfast with yogurt, juice, milk.
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Date of stay: May 2018Trip type: Traveled as a couple
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fairtrader wrote a review Oct 2016
north yorkshire, england382 contributions257 helpful votes
Station pickup worked perfectly, but we were a bit worried by the time it took to get to the ryokan. Also our room was very smoky, though we had specified nonsmoking. However, all was put to rights by the lovely receptionist and we were moved to a bigger and smoke free room. On our first night we took the udon meal, which was pretty good except we weren't keen on the cold noodles! The second night we went out to a sushi restaurant nearby which was very good food and good fun as we had no way of communicating with the waitress, who enjoyed the joke. It was convenient for us to take the lift into town at 9.00 each morning. The Onsen was excellent too. And they gave us each a small gift when we left. What's not to like?
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Date of stay: September 2016
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Trip type: Traveled with friends
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Laurel F wrote a review Oct 2016
Blacktown, Australia207 contributions45 helpful votes
This little hotel has lovely traditional Japanese rooms that are clean and reasonably sized compared to other places I've stayed in Japan. The rooms were big enough to fit two quite large and very comfortable futons and a small table. A little tea set is included which adds a lovely touch. We weren't expecting a private bathroom so it was a lovely surprise to find that we had one. The only bad thing about the hotel is the location. The area us almost industrial and it just has none of the charm that I was expecting for an area out of the city. I would highly recommend the hotel but only if you are driving or don't have much luggage to carry from the train station.
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Date of stay: October 2016Trip type: Traveled as a couple
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Alex B wrote a review May 2016
Beijing, China206 contributions92 helpful votes
The only con of this superb Ryokan is the location, far from the train station and the Matsumoto tourist sides, but once in this old traditional Japanese house, you forget about the efforts to arrive. The Ryokan is a little island of harmony and tradition. You will enjoy walking the wooden corridors, having a tea in the bar and a bath in their public bath room, which is not big, but well equiped. Rooms are wide enough and have a little toilet. What surprised me most of this hotel was the outstanding level of service and the great dinner I had, full of very well made little delicacy dishes. This is a hotel to feel japanese hospitality.
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Date of stay: September 2015
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Trip type: Traveled solo
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bel2638 wrote a review Apr 2016
United Kingdom274 contributions22 helpful votes
I really wanted to love this place, and in many ways feel bad for giving a low review. However we were disappointed with our visit. The good things: Beautiful building, very good food in the evening (I wasn't such a fan of the breakfast), staff with a very open and warm nature, generally fairly clean. Bad things: 1. Weird location. I imagined this being very peaceful but it wasn't, it was in a sort of residential/suburb area. I didn't mind being 10 minutes away from town but this is because I thought it would be in a more remote location but I was wrong. I guess I should have looked into this more thoroughly though. 2. The smell. They allow smoking in a lot of the hotel and although we had a non-smoking room, the people in the room next to us were heavy smokers and so we had to endure the horrible smell floating through whenever you open the door. 3. The service. The reason we booked a night in a Ryokan was to try and experience the amazing and traditional Japanese hospitality that you hear about, but we received nothing of the sort. Although all of the staff were very nice and well-intentioned, they seemed like it was the first day that any of them had ever worked at a hotel. We were collected from the station at 3.30pm and so they knew exactly what time to expect us. We arrived and checked in (long, long process that involved the girl pick up and then put down various pieces of paper over and over again on a messy desk that had piles of stuff everywhere) and then we were shown to our room. But halfway there, they told us to turn round and go back to the reception because our room wasn't ready yet. We went and took a seat and were told to wait 5 minutes and ended up waiting for 45. I have no idea what they were doing but it was like the girl just realised that she'd forgotten to clean the room or something. This is bad considering they knew what time they were picking us up so it's not like we were unexpected. When we were finally shown to the room we were not told or shown anything, not given the wifi password, or shown how to work the heater (which as it turned out was broken). The whole room/hotel guide booklet was in Japanese so we didn't know where anything was. In the evening we were asked what time we would like dinner and we said 7pm. There was a huge amount of confusion over the process involved, whether the staff would come to our room to take our order, where we would eat, etc. Everyone else seemed to be getting served in their rooms (as I expected in a Ryokan) but they wanted to serve us in their 'dinner room' which was freezing cold and had noone else eating in there. We were traipsing round the hotel in our gowns and were made to feel really silly and embarrassed. We had a similar situation with breakfast which is served 6.30-8.30am and, despite this being a buffet served in the kitchen, the staff wanted to know the exact time that we would be eating breakfast. Why does it matter if it's a buffet? Can we not just come down when we get up? Overall I think a lot of the problems here were due to the extremely limited English of the staff. I do not expect everyone to speak English and the visit would have been a lot easier if we spoke Japanese ourselves. However they do advertise on UK websites such as Expedia and previous reviews have said that some staff have good English but this was not our experience. It would help if they prepared a welcome information sheet/booklet in English explaining how everything works, what time dinner is served and where, how to book the private bath etc. There are also other issues like the cuckoo clock that goes off every hour (in the night and day), the fact that the rooms do not have any sort of curtain or blind so that you get woken up by the light streaming in at 5.30am etc etc. Some of the furnishings in our room were also very old and worn, as were the towels and robes we were given. Basically, if you're looking for just somewhere to stay for the night then this place would be fine, although I can't imagine it would be the most convenient location for most people. However if you are looking for a lovely relaxing Ryoken visit with good service then this isn't it, especially if you speak limited Japanese. It is probably worth spending more money to stay somewhere that is used to foreign guests and that will give you the 5* service that you have come to experience.
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Date of stay: April 2016
Rooms
Location
Service
Trip type: Traveled as a couple
Room Tip: Even non-smoking rooms smell of smoke
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PRICE RANGE
$95 - $170 (Based on Average Rates for a Standard Room)
LOCATION
JapanChubuKoshinetsuNagano PrefectureMatsumoto
NUMBER OF ROOMS
15
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Frequently Asked Questions about Fukashiso
Which popular attractions are close to Fukashiso?
Nearby attractions include Koboyama Ancient Tomb (0.2 miles), Taga Shrine (0.4 miles), and Yuemu Gallery (0.2 miles).
What are some of the property amenities at Fukashiso?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a spa.
What food & drink options are available at Fukashiso?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Fukashiso?
Yes, free parking is available to guests.
What are some restaurants close to Fukashiso?
Conveniently located restaurants include SWEET Co. Namiyanagi, Sushi-Go-Round Umi No Utage Matsumoto, and Uobei Namiyanagi.
Are any cleaning services offered at Fukashiso?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Fukashiso?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Fukashiso?
Many travelers enjoy visiting Kaichi Gakko Primary School (2.3 miles), Yohashira Shrine (1.7 miles), and Nakamachi Kurassic-kan (1.6 miles).