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Shirafune Grand Hotel

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Traveler (70)
Dining (25)
Room & Suite (15)
Overview
Hotel website
4203 Azumi, Matsumoto 390-1515 Nagano Prefecture See on map
Name/address in local language
AMENITIES
Free Parking
Air Conditioning
Room Service
Family Rooms
Shuttle Bus Service
3.5 Star accommodation
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Rooms
Nov 4Nov 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (87)
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1 - 5 of 8 reviews
Reviewed February 12, 2018 via mobile

We had such a good couple of nights, this place is the best. We were Snowed in so nothing to do but relax and enjoy the onsen. The staff are amazing and made sure we were well looked after. The English speaking receptionist made herself...More

Thank Von1955
Reviewed February 6, 2018

Outdoor onsen is good. Sauna is good. Food is great. Only the smelly room is not good. People need to take a small ferry to go there. However it was so stupid that everyone needed to produce a ticket to get on the ferry when...More

Thank rosaHongKong_China
Reviewed January 15, 2018

What an excellent hotel, service, cleanliness, location, meals and onsen were just perfect! They even have a shuttle bus from JR Matsumoto that takes you to the hotel up in the mountain, so make sure you request that. The service from all the staff were...More

2  Thank aim888
Reviewed May 30, 2016

We had a fantastic time at Shirafune Grand Hotel. The room was spacious and overlooked the valley and mountains. The food was excellent and varied over the 3 nights we were there. Staff at the hotel were extremely friendly and courteous and they were very...More

1  Thank finbarrtaylor
Reviewed April 25, 2016

The room is spacious and clean. Dinner and breakfast are excellent. Staff are nice and polite though speak limited English. The outdoor hot spring is a bit small if some more people staying there at the same time. Anyway, we have a good stay there...More

1  Thank 82winnie
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Room Service
Air Conditioning
Refrigerator in room
Shuttle Bus Service
Room types
Family Rooms
Hotel class
Room types
Family Rooms
Number of rooms
53
Price range
$223 - $441 (Based on Average Rates for a Standard Room)
Location
Japan > Chubu > Koshinetsu > Nagano Prefecture > Matsumoto > Shirahone Onsen
Hotel class
Room types
Family Rooms
Number of rooms
53
Price range
$223 - $441 (Based on Average Rates for a Standard Room)
Location
Japan > Chubu > Koshinetsu > Nagano Prefecture > Matsumoto > Shirahone Onsen
Photos
Traveler (70)
Dining (25)
Room & Suite (15)
Family and Play Areas (1)
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Questions & Answers
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Dominoking
February 7, 2018|
AnswerShow all 2 answers
Response from Von1955 |
Shuttle takes an hour. We were there yesterday so can confirm they respond to emails. Great place
1
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