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Southern Cross Inn Matsumoto

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51 Reviews from our TripAdvisor Community

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Showing 17: English reviews
Ottawa, Canada
Level Contributor
58 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed July 15, 2016

It's not stylish or modern, and the rooms are a bit worn and dated, but it is spotlessly clean, our twin room was really big (by Japanese standards), the staff are friendly and it's only a couple minutes' walk from Matsumoto castle, and about a 15 minute walk to the JR station. There's lots of pubs and restaurants close by,... More 

Helpful?
5 Thank lifesci99
Antigua Guatemala, Sacatepequez, Guatemala
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 13, 2016

Little details make this a lovely experience. There are always small snacks (chocolates, salted nuts) and coffee available. We had a large twin, nice sized room with a refrigerator and hot water heater. Staff were delightful and helpful (although we didn't share many words because of language differences). Wifi worked well after we found the switch that said, "if you... More 

Helpful?
4 Thank Judith G
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 26, 2016 via mobile

Looking a place close to Matsumoto castle we find this nice hotel, cheap an very confortable. People at the desk speak a little english and is very nice. Room is big enough with a desk and two windows. We was five and we reserve two rein rooms but at the check-in they find for us a triple room just in... More 

Helpful?
2 Thank ilcognato
Bangkok, Thailand
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 22, 2016 via mobile

The southern Cross Inn Matsumoto's staff was extremely helpful and good service mond.She gave us a small gift upon our arrival.The hotel location is great just a short walk to the Matsumoto Castle. Free bike rental and free breakfast & free coffee and juice 24 hrs.Included with free wifi with good connection in room and lobby. This was very nice... More 

Helpful?
1 Thank jimcabauatan
Auckland, New Zealand
Level Contributor
108 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed June 17, 2016

This is not a glitzy hotel. However this is made up for by the friendly staff who even with limited english were able to make our stay comfortable. The room size was good and the location near the castle made walking easy. It was a bit of a walk from the railway station but close to the more interesting part... More 

Helpful?
2 Thank Bryan B
Sittard, The Netherlands
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed June 15, 2016 via mobile

We stayed here for three nights and definitely, this will be our place to stay at our next Matsumoto visit. The hotel is at 12 minutes walk from the JR station. Our double room was spacy and well equipped, with a very comfortable bed. Internet worked fine. The staff is really very friendly. At the check-in, they welcome every guest... More 

Helpful?
2 Thank Michael K
Hong Kong, China
Level Contributor
107 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed June 2, 2016

Room is small (expected) but comfy and clean. All the basic amenities are in the room. You can pick up more in the front foyer e.g. cleaning foam, razor, shower cap, etc. When we arrived, we received free gifts. Surprised! Free coffee at lobby. Free to use bikes (we didn't use them) Staff in the hotel are really nice and... More 

Helpful?
3 Thank mwfwinnie
London, United Kingdom
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 26, 2016

The Southern Cross is just a short walk from the station, in a neighborhood with plenty of nice restaurants around and close to the castle. The staff is extremely friendly, and we even got little gifts when we checked in. The room is quite small (but aren't they all in Japan), bed quite small for 2 (1.20m), but the staff... More 

Helpful?
2 Thank Marciasiebers
Delft, Zuid-Holland, Netherlands
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 10, 2016 via mobile

The hotel seems a bit old from the outside, but inside it is okay. Nothing special. But the staff is so friendly and helpful that we were so happy to stay here! Very close to castle and station and other attractive me. Enjoyed the breakfast, which comes at 400¥.

Helpful?
4 Thank Clemence S
Melbourne, Australia
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed April 14, 2016 via mobile

The twin rooms are very spacious and worth the extra money. Great location: the castle and a bunch of restaurants are all within walking distance. Breakfast was ok, a mix of Japanese and western style. Hotel staff didn't speak English very well, but with a few hand signs and a translate app we all worked it out. They are however... More 

Helpful?
4 Thank Evarrr
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Southern Cross Inn Matsumoto

Address: 4-9-3 Ote, Matsumoto 390-0874, Nagano Prefecture
Location: Japan > Chubu > Nagano Prefecture > Matsumoto
Price Range: $47 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Southern Cross Inn Matsumoto 3*
Number of rooms: 32
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Hotel Style:
#6 Best Value Hotel in Matsumoto
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