We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Traveler (240)
Room & Suite (166)
Dining (71)
You may also like
See all
Nearby Hotels
Overview
  • Excellent40%
  • Very good46%
  • Average11%
  • Poor1%
  • Terrible2%
Travelers talk about
“hotel lobby”(2 reviews)
“shuttle”(2 reviews)
Free Wifi
Free Parking
Air Conditioning
Restaurant
Family Rooms
Spa
Wheelchair access
3 Star Hotel
All hotel details
Contact Info
Name/address in local language
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (179)
Filter reviews
16 results
Traveler rating
5
7
2
1
1
Traveler type
Time of year
LanguageEnglish
More languages
5
7
2
1
1
Show reviews that mention
All reviewshotel lobbymatsumoto stationshuttlealpssleepingonsen
FilterEnglish
Updating list...
1 - 5 of 16 reviews
Reviewed January 18, 2018 via mobile

I visited with my family at the end of the year. The hotel lobby was decorated in New Year's attire. Although there was no figure of the lady general, the reception of the people of the staff was kind and admired. The cost was in...More

1  Thank goutei6
Reviewed January 10, 2018

Because I went to summer vacation, the price was quite high. The three families paid a high fee of more than $1,000 per night, so naturally, I visited with anticipation. The room and the food were too bad and I was very disappointed. I think...More

1  Thank matu4
Reviewed August 31, 2017

We stayed here for 2 nights with breakfast and dinner included. The breakfast was delicious with both western and asian options. Dinner was fixed traditional Japanese and equally divine to the eye and taste. They were able to accommodate my daughter who is gluten free...More

3  Thank Sageandsydney
Reviewed March 24, 2017 via mobile

Although my senior parents loved it, I suffered. The thin Japanese-style mattress and small pillow were awful. I couldn't sleep and ended up with a stiff back and neck. Food was terrible!!! For ryokan fans it's probably an excellent hotel. Not for me...

3  Thank YNMtoronto
Reviewed March 20, 2017 via mobile

We arrived to the hotel after a long drive, looking forward to have dinner at the hotel. The menu is fixed and included a wide variety of traditional food. None of the dishes were fine, or even tasty. I prefer a more limited selection with...More

1  Thank Sharon N
View more reviews
Most Booked Properties in Matsumoto
See allSee all
About
Amenities
Top amenities
Free Parking
Restaurant
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Shuttle Bus Service
Meeting Rooms
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Spa
Details
Price range
$170 - $539 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Onsen Hotel in Matsumoto
#3 Family Hotel in Matsumoto
Room types
Family Rooms
Details
Price range
$170 - $539 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Onsen Hotel in Matsumoto
#3 Family Hotel in Matsumoto
Room types
Family Rooms
Add Photo Photos
Traveler (240)
Room & Suite (166)
Dining (71)
Amenities (84)
Questions & Answers
Get quick answers from Hotel Shoho staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing