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Matsumoto Hotel Kagetsu

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Traveler (135)
Room & Suite (268)
Dining (35)
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Overview
  • Excellent32%
  • Very good51%
  • Average14%
  • Poor2%
  • Terrible1%
Travelers talk about
“soba restaurant”(4 reviews)
“lovely hotel”(6 reviews)
“western guests”(2 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (247)
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47
11
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LanguageEnglish
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39
47
11
1
0
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All reviewssoba restaurantlovely hotelwestern guestsonsen downstairsseparate areasnice coffee shophistoric areacorner roomjapanese breakfastfriendly english speaking staffopening the windowyayoi kusamahotel onsentwin bedsshort walk to the castlejapanese style roomstandard room
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1 - 5 of 98 reviews
Reviewed 2 weeks ago

We absolutely loved our stay in this place. Matsumoto felt so peaceful after hectic Tokyo, and was full of lovely little restaurants, cafes and shops. The castle, around the corner from this hotel, is beautiful especially when we visited in cherry blossom season, with a...More

Thank ItinerantMedic
Reviewed March 8, 2018 via mobile

Spent two nights at this hotel. Staff went out of their way to help. Kento Hashimoto & Kunita we’re both incredibly helpful. Kento even walked me to a Soba Restaurant nearby and without his help, I would have missed out on getting a meal as...More

1  Thank sugadaze
Reviewed March 7, 2018

Staying here really enhanced my overnight trip. Without the friendly staff member who told me all about the great things to see I wouldn't have checked out the Yayoi Kusama exhibition which was an unexpected bonus of the trip as well as the beautiful light...More

1  Thank Borislondon
Reviewed February 27, 2018 via mobile

I did not stay here, but I did experience their service twice, which was above and beyond. I had originally made a reservation, but then decided to stay in Asama Onsen for the hot springs, so I cancelled the booking. However, my friend had printed...More

Thank Renee M
Reviewed February 13, 2018 via mobile

Loved this hotel. Sadly we only stayed 1 night. Beds super comfortable. Shuttle to station available or easy walk. Great location for castle and touristy stuff. Staff friendly. Breakfast the best. Very modern, attention to detail in every thing from the toiletries to the coffee...More

Thank Von1955
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Meeting Rooms
Laundry Service
Concierge
Dry Cleaning
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Spa
Hot Tub
Details
Price range
$108 - $416 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Matsumoto
#4 Business Hotel in Matsumoto
Room types
Suites, Non-Smoking Rooms
Details
Price range
$108 - $416 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Matsumoto
#4 Business Hotel in Matsumoto
Room types
Suites, Non-Smoking Rooms
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Traveler (135)
Room & Suite (268)
Dining (35)
Amenities (29)
Questions & Answers
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TravelSMS
March 25, 2018|
AnswerShow all 5 answers
Response from Eben | Reviewed this property |
Hi there, we walked - no big deal, though we didn't have our main luggage with us as it was only a one-night stay in Matsumoto. As others have suggested, a cab/taxi is easily found and cheap
0
Votes
Elaine H
December 22, 2017|
AnswerShow all 2 answers
Response from Eben | Reviewed this property |
The bus-station is next to the train station - about a Km or 1/2 mile away. The hotel staff are very good, and will be able to give more precise advice, I'm sure.
0
Votes
Mariana W
April 30, 2015|
Answer
Response from 松岡一成 | Property representative |
Ms. Mariana Hello Ms.Mariana. Thank you very much for your reservation. Of course, We keep your luggage. Please enjoy sightseeing in Matsumoto-Castle. We're looking forward to being able to meet for Ms. Mariana. Thank... More
0
Votes
Google Translation
Room Tips
"Liked the corner rooms."
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"#701 top floor old building, corner, end of hallway, superior twin, good space, quiet"
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"Higher floor and away from the lift"
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"Non-smoking room on non-smoking floor and on higher floor for better view!"
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