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Matsumoto Hotel Kagetsu

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177 Reviews from our TripAdvisor Community

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Showing 51: English reviews
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Cheltenham
Reviewed 1 week ago

We stayed in this hotel for one night as part of a road trip around central/northern Honshu. The hotel was easy to locate and is very close to Matsumoto Castle and within walking distance of Matsumoto Station. We were given welcome drinks on check-in and the staff were incredibly kind and friendly, they also spoke very good English. We were...

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Thank ileftmyheartinTokyo
Matsumoto-shi, Nagano, Japan
Reviewed 4 weeks ago

All well water is used in water from this hotel.Water is soft for well water. And the bath was also very good.Even Matsumoto-Castle is a nearby good place. お部屋にもお風呂がついていたのですが、こちらのホテルは全館お水が井戸水!お部屋も大浴場も、洗面のお水も全部!とっても贅沢。お風呂のお湯が柔らかいんです。温泉ではなく井戸水わかしているかと思いますけれど、本当にお水がいいってこんなに違うんだなと思いました。朝食は和系バイキングでしたが、よかったです。女将自家製の野沢菜漬け、本当に美味しかった… ☆1つないのは、夜のレストランに演奏がある時期だったんですが、演奏チャージをお客様からとるって?と思ったからでした お食事の金額はそれはそれです その上で演奏がつくのでそれ以外に¥◯お支払いくださいって親切なのか押し売りなのかちょっと考えました 食事したかったけど演奏はいらないから行きませんでしたけれど。

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Thank OH39
Singapore, Singapore
Reviewed January 10, 2017

The hotel is close to the castle, Nawate Street and many restaurants. All which are in walking distance. The staff were extremely helpful and we even got upgraded to a better room. The rooms are pretty big by Japan standards and comfortable. There is an onsen at the basement of the hotel but it is not fancy. I did find...

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Thank Thexder
Edinburgh, United Kingdom
Reviewed January 4, 2017

We stayed in this hotel for two nights. The hotel is situated very close to the castle and is close to numerous other tourist attractions. Go to the Roof Top viewing point for a great night view of the Castle and wider Matsumoto. As mentioned by other reviewers the layout of the hotel is rather quirky but has a good...

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Thank Tommy491
Reviewed December 31, 2016 via mobile

We spent 3 nights in Matsumoto, The hotel kagetsu was absolutely amazing, the staff were super friendly and helpful, the room was immaculate, the bathroom... the BATHROOM was incredible! There was a fullsize bath and shower, beautiful flooring and gorgeous toiletries. The bed was super comfortable as well! We loved every minute of our stay at the hotel and would...

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Thank Juliette M
Arlington, Virginia
Reviewed November 13, 2016 via mobile

For Japan, this hotel is very reasonably priced for a family. They have a nice, not fancy, onsen. Their toiletries are great. The staff is tremendously kind! We did not get the exact family room that we requested but it was very spacious and they were accommodating. It is super close to the castle. We would definitely stay here again...

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Thank DCTravelers69
Bury St. Edmunds, United Kingdom
Reviewed November 12, 2016

Although this hotel is not really on a par with modern international standards, It's so much the better for it, it's quirkiness left me feeling that I'd love to come back here one day and hope it hasn't changed a bit! This hotel is down a narrow little road and quite central, it's about a 15 minute walk from the...

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Thank Stevieboy2013
Kuala Lumpur, Malaysia
Reviewed November 11, 2016

We had just finished a 3 day walk on the kiso road and were looking forward to a nice room and a hot relaxing soak in the hotel onsen. We were not dissapointed. The hotel had a nice feel - modern yet with traditional look and feel. And warm. Check in was efficient and the staff were helpful. The room...

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Thank DavidSKFong
London, United Kingdom
Reviewed November 9, 2016 via mobile

My guide book (Lonely Planet) had said the hotel was showing some wear and tear but they're either snobs or Kagetsu has definitely refurbished - the hotel was quite luxurious! Staying the right side of horribly corporate, Kagetsu is traditionally decorated with modern touches. The staff are helpful, attentive and many speak good English. With rooms decorated calmly and cleanly,...

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Thank ruby635
Chicago, Illinois
Reviewed October 31, 2016

We stayed here for one night in late October. The hotel is lovely. Simple, quiet rooms and a wonderful onsen. The staff was friendly and helpful and the haori provided was beautiful. Good traditional breakfast. Would definitely stay again.

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Thank Michael P
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Mingei Philosophy Matsumoto Lifestyle,Simple Beyond Beauty Born as an inevitable product of the culture out nature and tradition.The name has been cultivated and polished by the passing of time and accumulation of history.There within lies the essence of beauty.Though plain and simple,it is natural and familiar like water,and thus comfortable and spontaneous.Time spent in a natural present state.Matsumoto Hotel Kagetsu,arustic hotel for everyday use. ... more   less 

Additional Information about Matsumoto Hotel Kagetsu

Address: 4-8-9 Ote, Matsumoto 390-0874, Nagano Prefecture
Location: Japan > Chubu > Nagano Prefecture > Matsumoto
Price Range: $56 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Matsumoto Hotel Kagetsu 3*
Number of rooms: 89
Reservation Options:
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Also Known As:
Kagetsu Hotel Matsumoto
Matsumoto Kagetsu Hotel
Hotel Style:
#2 Spa Hotel in Matsumoto
#4 Business Hotel in Matsumoto
#16 Best Value Hotel in Matsumoto
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Questions & Answers

Here's what travelers have asked, with answers from Matsumoto Hotel Kagetsu staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floor and away from the lift”
 of 5 bubbles Joanne162016, Sep 12, 2016 | Read review
“Non-smoking room on non-smoking floor and on higher floor for better view!”
 of 5 bubbles wasabe88, Nov 9, 2015 | Read review
“Request a room in the newer part of hotel.”
 of 5 bubbles cinderella90, Oct 7, 2015 | Read review
“Upper floors for views to mountains”
 of 5 bubbles DarrelJ194, Apr 18, 2015 | Read review
“near the lift”
 of 5 bubbles ninit_rohimi, Dec 8, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question