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ANA Crowne Plaza Hotel Kanazawa

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ANA Crowne Plaza Hotel Kanazawa
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660 Reviews from our TripAdvisor Community

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Showing 209: English reviews
Sydney, Australia
Reviewed 5 days ago NEW

Pretty much what you expect from a Japanese hotel chain. For the price (included breakfast as an IHG member) it would be hard to beat in terms of thelocation and service. Walking outside of the main station entrance, its a short 100m walk immediately to the right. Signage can be also clearly seen from the station entrance/exit. Proximity to the...

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Thank BigFurryOaf
Tokyo, Japan
Reviewed 2 weeks ago via mobile

Didn't enjoy the stay recently. No email replies from the hotel on room inquiries despite a reminder. Reply was received only after check in and even worse, woke up the following morning to check out to learn there were no bath towels in the room despite being an elite member status.

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Thank EddyZ4
ANAクラウンプラザホテル金沢, フロント at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you for your current stay at ANA Crowne Plaza Hotel Kanazawa. And we always appreciate the feedback from our precious guests regarding their stay. First of all, we would like to apologize deeply for not replying your inquiries prior to your check-in date. Moreover, we are terribly sorry to have inconvenienced you that we forgot to provide two pairs...

Snells Beach, New Zealand
Reviewed December 30, 2016

Room was fairly small and badly designed for getting around. An uninteresting view at the back of the hotel. Convenience to train station was useful for booking train tickets. Of the 5 hotels in which I stayed in Japan this was the most disappointing. Suspect, as a single, I had a poor room. Expected more from a Crowne Plaza hotel

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Thank DianeSHH
ANAクラウンプラザホテル金沢, Reception at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you for staying at ANA Crowne Plaza Kanazawa. We are sorry to hear that your entire stay was not great as you expected. We will take the comments into consideration for improvement to make the guests feel more comfortable. Please accept our apology, and we hope you would choose our hotels group all over the world. Thank you for...

Reviewed December 28, 2016

This hotel is conveniently located just adjacent to the JR station, and the room is also spacious. We came here and stayed just one night on our way to Nanao, and overall we got a good experience. The services were good and the concierge was helpful in arranging booking for us on the dinner. Overall a nice business hotel but...

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Thank Peter C
ANAクラウンプラザホテル金沢, front desk at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you for staying at ANA Crowne Plaza Hotel Kanazawa. Also we really appreciate the honest feedback from guest in order to improve our service. It is very nice to know that you acually like the service provided by our hotel staff and location of our hotel. As you may already know that the bus stop to access major sightseeing...

Shenzhen, China
Reviewed December 20, 2016

Kanazawa station is a main train station for the region. It is also the end of Shinkansen line travelling south. During peak tourist season the hotel is often fully booked and nearby Nikko and other hotels will be in the same situation so book early if you visit during peak Japanese holidays. As an SPG member, I don't find this...

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Thank Dennis C
ANAクラウンプラザホテル金沢, front desk at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you for staying at ANA Crowne Plaza Hotel Kanazawa. Also we really appreciate the honest feedback from guest in order to improve our service. Firstly, we would like to thank you for your continuous stay at IHG hotel group worldwide as a IHG rewards club member. At the same time we are very sorry to hear that you are...

Singapore, Singapore
Reviewed December 19, 2016 via mobile

Stayed here a night before heading to Gero. Everything is good. Service is great and breakfast sumptuous. Just next to train and bus stations. There's a big mall in the station too. Spacious room with good toiletries too.

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Thank ahleongsan
ANAクラウンプラザホテル金沢, Reception at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you for staying at ANA CROWNE PLAZA KANAZAWA. We are highly appreciate that you gave us a five-star through the entire stay. It is really great that you had such a nice time with comfort and satisfaction. We will try to remain doing our best to make the guests feel comfortable. Thank you again for leaving the good comments...

Sao Paulo, SP
Reviewed December 19, 2016 via mobile

I booked two rooms after checking reviews on TA. The rooms are really big size compared to other Japan hotels. The experience was really nice and comfortable. To visit the places in Kanazawa we took the circular bus (daily pass 500yen) with stop at train station. As the hotel is located by side of train station you have access to...

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Thank DS-BR
ANAクラウンプラザホテル金沢, Reception at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you for staying at ANA Crowne Plaza Kanazawa, and also taking your time to express your wonderful experience with us. We highly appreciate that. It semms you enjoyed staying with satisfaction and comforet without any problems, and visitting some places for sightseeing and going out for meals since we are located right next to the main station. We will...

Hong Kong, China
Reviewed November 30, 2016 via mobile

Crowne Plaza is the brand I trusted. You'll never disappointed in every aspect of their services and facilities. We have stayed one night on the way of a whirlwind trip Hokuriku. Though some part of its facilities appeared to be a little tired but I can see that they are trying to upgrading them bit by bit. Conveniently located next...

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Thank Andy C
ANAクラウンプラザホテル金沢, front at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you for your current stay at our hotel, ANA Crowne Plaza Hotel Kanazawa this time. We are always welcoming the feedback from our guests regarding thier stay with us. First of all, please note that as you guessed some of our hotel roooms are currently renovated and we will continue to renovate our guests room if it nenessary. Thank...

Reviewed November 27, 2016 via mobile

This is my second stay at this hotel. Very convenient and good location. It's a good if Kanazawa is one of the transit during your travel. Parking is easy too. But room is quite small. But the staffs are very honest. I checked out and then I found out I left my pair of diamond earrings in the room. I...

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Thank Nyson
ANAクラウンプラザホテル金沢, Reception at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you for choosing us to stay again! We are really glad to hear that you liked our staff and services. We always keep any things left in the guest rooms. Hopefully, you could enjoy Kanazawa city as well. We will be welcoming you back any time, if you visit here again. Sincerely yours,

Derbyshire
Reviewed November 26, 2016

The hotel is situated next to the train station, and even if it rains you can walk under a roof, so you won't get wet, and it is only 2 minutes away from the station. Also all busses stop in front of the station, so very easy to get around. The hotel is a bit far away from downtown Kanazawa,...

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Thank Belgy11
ANAクラウンプラザホテル金沢, Reception at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you for staying at ANA Crowne Plaza Kanazawa. That is really graet to hear that you liked our staff's services, hotel location, and the room. Our location is very convenient for using transportaions. The loop busses for sightseeing run until around 6 p.m., however the local bus run late, so you won't be worried. We hope you had a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Flanked by majestic mountains and looking out to the Japan Sea, the city of Kanazawa is a growing metropolis with a rustic feel. ANA Crowne Plaza Kanazawa stands proudly in this city rising to prominence as an international convention site, proving to be an increasingly popular stop for travelers with her traditional hospitality and excellent facilities. ... more   less 

Additional Information about ANA Crowne Plaza Hotel Kanazawa

Address: 16-3 Showamachi, Kanazawa 920-8518, Ishikawa Prefecture
Location: Japan > Chubu > Ishikawa Prefecture > Kanazawa
Price Range: $80 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ANA Crowne Plaza Hotel Kanazawa 3.5*
Number of rooms: 249
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, IHG, Hotels.com, Ctrip TA, Agoda, JAPANiCAN and Rakuten so you can book your ANA Crowne Plaza Hotel Kanazawa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Kanazawa
Kanazawa Crowne Plaza
Hotel Style:
#3 Business Hotel in Kanazawa
#5 Family Hotel in Kanazawa
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Questions & Answers

Here's what travelers have asked, with answers from ANA Crowne Plaza Hotel Kanazawa staff and other travelers.
3 questions
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Brunei-Muara District, Brunei Darussalam
3 months ago

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Questions? Get answers from ANA Crowne Plaza Hotel Kanazawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“corner rooms are larger.”
 of 5 bubbles denniscW5019BX, Dec 20, 2016 | Read review
“Book a non-smoking room.”
 of 5 bubbles Belgy11, Nov 26, 2016 | Read review
“Try for a view of the train station--it's beautiful.”
 of 5 bubbles Insouciant1, Jun 27, 2016 | Read review
“choose a deluxe double for excellent space and a quality bathroom”
 of 5 bubbles GHgrrl, May 11, 2016 | Read review
“I would not recommend ANA”
 of 5 bubbles luellab2016, Jan 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question