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ANA Crowne Plaza Hotel Kanazawa

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ANA Crowne Plaza Hotel Kanazawa
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611 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Excellent location particularly if arriving by train. Many restaurants are nearby which you can access easily. Nice and helpful staff were there. Room was fine although it's a little old furnished. Will go back if there is chance.

Thank CindyLGGP
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

The room was a good size, clean and beds were very comfortable. We had a high floor with a nice view. The huge train station was a very shot walk away . However, the best part of this very fine hotel was the resturant staff. My daughter had a problem with eating gluten. The staff was so attentive and brought... More 

Thank gator33
Honolulu, Hawaii
Level Contributor
390 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 bubbles Reviewed September 13, 2016

This is a really nice hotel. The difference about this hotel was the size of the room. It was the largest hotel room we had on the whole trip. And the beds and pillows were soft! It was so comfortable. We ate at their breakfast and dinner buffet. Both were quite good. It is also located right next to the... More 

Thank CKT808
New York, NY, USA
Level Contributor
140 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 bubbles Reviewed August 17, 2016

We stayed at the ANA Crowne Plaza for two nights on a holiday visit and really enjoyed the hotel. The Crowne Plaza is conveniently located next the large transportation center, which houses the train station and bus terminal, as well as many shops and restaurants. Like many Japanese hotels built a few decades ago, the Crowne Plaza's building is more... More 

Thank jack783
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed August 8, 2016 via mobile

Service is average. But with very good location and parking available. I stayed for one night only. Nothing much experienced. Hotel's renovation is quite old. But my room is on high floor so with good view. Waiting for almost 30 mins for the luggage which is not acceptable.

Thank Nyson
IHGService, Guest Relations Manager at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Dear Nyson, Thank you for taking the time to review our property and for choosing us for your stay. It is wonderful to read that our hotel location, room view and parking exceeded your expectations. We are hospitality professionals who pride ourselves on delivering world class customer service and it is our regret that we failed to deliver an exemplary... More 

San Francisco, California
Level Contributor
98 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed June 27, 2016

We liked everything about this hotel. Though we didn't travel by train, the location next to the station put us close to the great shopping around that remarkable building. The common areas in the hotel, and our room, were modern and spotless, and the included breakfast extensive and well prepared.

1 Thank Insouciant1
ANAクラウンプラザホテル金沢, Reception at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you for choosing us to stay this time and also leaving the good comments through the entire stay. We are really glad to hear that you like our hotel in all aspects. We always keep the rooms and hotel building clean and tidy to make your stay comfortable. And also, we assist you in any aspests to meet your... More 

Level Contributor
52 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed June 16, 2016 via mobile

I had a good experience with the ANA Crowne Plaza at Osaka and Toyama so I made the booking for my stay at Kanazawa. I would say it can keep that standard. Room is spacious, choice of pillows, quality sleep program. Their staff is able to communicate in English this helps a lot in coordinate my other bookings such as... More 

Thank Bobo066
ANAクラウンプラザホテル金沢, Front Desk at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you for your continuous stay at ANA Crowne Plaza Hotel Kanazawa. We always appreciate to receive the feedback from our precious customers regarding the stay with us. First of all, please accept our apology for some facility failures occurred during your stay. We always do our best to maintain our guests’ room the best condition, however these failures could... More 

Brisbane, Queensland, Australia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed June 3, 2016 via mobile

We enjoyed 3 nights at this hotel after a short cruise ending in Maizuru. Moved on to Kanazawa by train. Pleasantly surprised to find the hotel was so close to the main railway station. Room on 17th floor was of a good size with views over the city. Breakfast was good but very crowded on weekend mornings. Tried the Teppanyaki... More 

Thank Wakerley
ANAクラウンプラザホテル金沢, Reception at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you for staying at ANA Crowne Plaza Kanazawa on the other day. We really appreciate you took your time to express your thoughts here. It is great you could stay with comfort and satisfaction about the room and the staff service. As we always try to make our guests comfortable to stay without any problems, we will go on... More 

Vacaville, California
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed May 23, 2016

very nice hotel, very nice staff. Very nice room. Once again very hard bed. as I guess is the norm for Japan, but thse beds with my arthritis almost ruined my trip...lol...Now, that being said, the beds at this hotel were a little softer than most, but still, the beds in Japan may make me not go back again, even... More 

1 Thank Winstoniscute
ANAクラウンプラザホテル金沢, Reception at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you for staying with us this time and also taking your time to share the experiences through the entire stay. It is great that you enjoyed traveling in Japan. As we always try to assist our valued guests in any aspects, we are really glad that you were satisfied with staff service. We hope you like our special amenities... More 

Portland, Oregon
Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed May 23, 2016

This is a typical Crowne Plaza Hotel - modern, upscale, full-service, and catering to tourists as well as business people. We chose this hotel because it is only a few hundred feet from the train station, making it very convenient for day trips by train or by bus. The local tourist loop bus also stops at the train station. The... More 

Thank Tom L
ANAクラウンプラザホテル金沢, Front at ANA Crowne Plaza Hotel Kanazawa, responded to this review

Thank you for your current stay at ANA Crowne Plaza Hotel Kanazawa this time. Also thank you very much for taking your time to write the review regarding your stay. As you mentioned our hotel location is excellent to access to major sightseeing are, and there are many shopping place and restaurants around our hotel. Since Shinkansen bullet train was... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Room/Suite (20)
Hotel & Grounds (13)
Dining (9)
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Other (20)
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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Flanked by majestic mountains and looking out to the Japan Sea, the city of Kanazawa is a growing metropolis with a rustic feel. ANA Crowne Plaza Kanazawa stands proudly in this city rising to prominence as an international convention site, proving to be an increasingly popular stop for travelers with her traditional hospitality and excellent facilities. ... more   less 

Additional Information about ANA Crowne Plaza Hotel Kanazawa

Address: 16-3 Showamachi, Kanazawa 920-8518, Ishikawa Prefecture
Location: Japan > Chubu > Ishikawa Prefecture > Kanazawa
Price Range: $102 - $401 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ANA Crowne Plaza Hotel Kanazawa 3.5*
Number of rooms: 249
Reservation Options:
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Also Known As:
Crowne Plaza Kanazawa
Kanazawa Crowne Plaza
Hotel Style:
#3 Business Hotel in Kanazawa
#5 Family Hotel in Kanazawa
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