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Captains Hotel

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Captains Hotel
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202 Reviews from our TripAdvisor Community

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Showing 132: English reviews
London, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We were left in a room with no air-conditioning in the heat of summer. We were repeatedly told it was not possible to move room, as the hotel was full, and that the air-conditioning would be fixed shortly. After repeated attempts, it wasn't fixed, and we were left unable to sleep in the intolerable heat. We appreciate that sometimes mechanical... More 

Helpful?
Thank Matthew T
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Whenever we go to AQaba we must go here. Employees used to dress like Popeyes sailors - miss it but I expect they don't! Great sea food, reasonable prices. Fisherman a platter includes sea food soup & salads & sea bream with chips! Even dessert when available. Finished with mint tea WOW

Helpful?
Thank Michelle O
liezl p, Front Office Manager at Captains Hotel, responded to this review

Dear Michelle, Thank you for taking the time in writing your review, it is always heartwarming to know that our guest are satisfied with the services. We look forward welcoming you back and hopefully it will be anytime soon. More 

Tyreso, Sweden
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is located in the center of Aqaba, close to an area with lots of restaurants. The hotel has a small but nice pool area. The staff was very friendly and helpful. Breakfast was ok, with a big plus for the chef that made omelets. We where upgraded to a suite with a large terace. The furniture on the... More 

Helpful?
Thank Mundisum
liezl p, Front Office Manager at Captains Hotel, responded to this review

Dear Mundisum, Thank you for taking the time in writing your review and for sharing with us your experience during your stay. It is always heartwarming to know that our guest are satisfied with the services we received which inspire us even more to continue doing our job well. And we valued your feedback regarding the furniture in the terrace... More 

Knoxville, Tennessee
Level Contributor
142 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 4 weeks ago

There were hardly any other people staying here when we visited, so the hotel staff were super friendly and ready to help us at every turn. I had an adapter, but Jordan apparently has about 5 different possible electrical outlets, and my adapter did not fit the outlets at this place. So, the front desk charged our phones for us!... More 

Helpful?
1 Thank LadyDarcy
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 15, 2016 via mobile

A bit slow service but good location don't forget to get triple plug adapter for your iPhone good breakfast small pool,everything is close by,no activity to do no gym, good air conditioning, affordable but if you can spend little more to get something by the beach would be better.

Helpful?
1 Thank Ayman S
Perth, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 19, 2016 via mobile

We stay here as part of our tour with Petra Nights Tours before crossing the border to Israel. The hotel has everything you need & is in a good location. Felt that the rooms were in need of a really good clean & the breakfast was poor.

Helpful?
Thank Robyn B
Bengaluru (Bangalore), India
Level Contributor
131 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed April 9, 2016

We stayed only for a night. The hotel rooms are big and clean. The breakfast has a very limited spread however it is tasty. The hotel is next to all the diving centers and also walking distance from the sea.

Helpful?
Thank Abhishekduta
Saudi Arabia
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed April 3, 2016

This is nice friendly hotel with an ocean and sailing theme that you will notice throughout the hotel and the rooms. It is not a five-star hotel or anything too special, but coming to Aqaba, you won't be spending much time indoors anyways. I stayed here with a friend in Fall 2013 and it was a nice experience. The staff... More 

Helpful?
2 Thank LamaObeid
Santiago del Estero, Argentina
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed February 28, 2016

Hotel is well located in the central hotel district of aqaba. It's a nice, clean hotel. Rooms are spacious, and bathroom is also decent size. Rooms are bathroom are very clean. Installations aren't new but that are well maintain. Staff is very cooperative and helpful. Breakfast is super abundant. Definitely it's the best of everything this hotel has to offer.

Helpful?
1 Thank pdrolami
liezl p, Reservation Manager at Captains Hotel, responded to this review

Dear pdrolami, Thank you for taking the time in writing your review and for sharing with us your experience during your stay. It is always heartwarming to know that our guest are satisfied with the services we received which inspire us even more to continue doing our job well. We look forward welcoming you back and hopefully it will be... More 

Dubai, United Arab Emirates
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 12, 2016

The location is great and staff is friendly and helpful. Rooms are quite old fashioned but our one was spotless clean. Despite of this I don’t agree with the review on the last edition of the Lonely Planet (2015) because this hotel is no way a “boutique hotel”. It is just a friendly little town hotel and I was a... More 

Helpful?
1 Thank Caro G
liezl p, Reservation Manager at Captains Hotel, responded to this review

Thank you for taking time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. And allow me please to inform you and the other guest... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Captains Hotel

Address: P.O.Box 823, Aqaba, Jordan
Location: Jordan > Al Aqabah Governorate > Aqaba
Price Range: $72 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Captains Hotel 3.5*
Number of rooms: 64
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