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Kempinski Hotel Aqaba Red Sea

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Kempinski Hotel Aqaba Red Sea
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1,164 Reviews from our TripAdvisor Community

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Showing 821: English reviews
Jeddah, Saudi Arabia
Reviewed 1 week ago NEW

Untrained staff and management. Management are not able to deal with problems. I do not believe this a Kempinski standard! As a 5-star hotel you'd expect a treatment of guests as their first priority, but not in this Kempinski. My wife and our friends visited and took 3 rooms. We were there for a diving trip for 2 nights. I...

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Helpful?
Thank Ahmad A
Oliver K, Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments following your recent stay with us here at Kempinski Hotel Aqaba Red Sea. Please accept my sincere apology for the inconvenience you have experienced during your stay. Your valuable feedback is important to ensure that we continually deliver the service Kempinski Hotel Aqaba is renowned for and...

Brisbane
Reviewed 1 week ago

Our experience at this hotel was mixed. It took a long time for us to get to our room, this may have been the hotel or a mix up with our guides. When we finally got to the room, it took 45 minutes, a phone call and eventually going to reception before we got our luggage. We were very impressed...

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Helpful?
Thank DisTrav
Oliver K, Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Valued Guest, Thank you very much for taking the time and going through the trouble of sharing your feedback on TripAdvisor following your recent stay here at the Kempinski Hotel Aqaba – Red Sea. We truly appreciate your candid feedback as we humbly believe that there will always remain some room for further refinement. I was saddened to read...

Reviewed 1 week ago via mobile

Great relaxing place and palace after enjoying the visit of Jordan during 6 days. Hotel employees are very kind and always helpful. Food is great and breakfast delicious. Pools and beach are clean and you can enjoy a great see view. Spa is incredibly luxurious and treatments are utmost delicate. A fantastic place we highly recommend as well as the...

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Helpful?
Thank Charles N
Oliver K, Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Guest, Thank you so much for sharing your feedback with us on TripAdvisor. We are happy to know that you have enjoyed your time with us and that we have succeeded to accommodate you with a memorable stay. Best Regards, Oliver Kurscheid Hotel Manager

Kuala Lumpur, Malaysia
Reviewed 1 week ago

Top end business hotel in Aqaba with a very discerning lobby and function spaces. All rooms overlook the sea. There is an infinity pool overlooking the sea and very professional staff on hand in the range of food and beverage outlets.

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Helpful?
Thank roryjdoyle
Oliver K, Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Valued Guest, Thanks so much for your wonderful review of Kempinski Hotel Aqaba Red Sea. We want you to enjoy every aspect of your stay, and we are happy to know we met your expectations. Thanks again for sharing your experience. We look forward to your next visit. Warm regards, Oliver Kurscheid Hotel Manager

Reviewed 2 weeks ago via mobile

Very bad service , normal room not wow And I received bad service from security guards , this hotel take from 450 dollar for table and till now I didn't take it and still keep in room and inform me that table from England and this room will close up to table arrived

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Helpful?
Thank Ahmad A
Oliver K, Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear valued guest, Thank you for taking the time to review your recent stay at Kempinski Hotel Aqaba Red sea. We are sorry for the inconvenience you faced and appropriate action has already been taken. We hope to welcome you back for another perfect stay. Warm Regards, Oliver Kurscheid - Hotel Manager

Australia
Reviewed 2 weeks ago

The Kempinski Hotel Aqaba is perched on the edge of the Red Sea overlooking the far shores of Israel and Egypt. Every room has a view, and what a view. The azure blue sky, clear waters and pink sands were at their best during our 2-day stay. From the balcony you look over the beautifully maintained pools, and in the...

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Helpful?
Thank FlyingTheCoop
Oliver K, Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Valued Guest, Thank you for staying with us and for sharing online your experience. We are so glad that we were able to impress you with our accommodation, helpful associates and nice location. It was our pleasure serving you, and we hope you give us another chance to serve you again in the future. Warm regards, Oliver Kurscheid Hotel...

Karmiel, Israel
Reviewed 3 weeks ago

The view is amazing. Each room is in front of the sea. The rooms designed very nice. Actually perfect place to stay. We had unforgettable vacation at the Kempinski hotel in Aqaba. Absolutely we will come back.

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Helpful?
Thank valentinslovenski
Oliver K, Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Valued Guest, Thank you for staying with us and for sharing online your experience. We are so glad that we were able to impress you with our accommodation, helpful associates and nice location. It was our pleasure serving you, and we hope you give us another chance to serve you again in the future. Warm regards, Oliver Kurscheid Hotel...

Dubai, United Arab Emirates
Reviewed 3 weeks ago via mobile

Been in Kempinski this month Weather is cold even the pool is heated but font try to be here if its less than 20ish C Hotel is small and clean good for business travelers mostly. In the med of city. Easy access and near by downtown

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Helpful?
Thank raedsalameh
Oliver K, Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Guest, Thank you so much for sharing your feedback with us on TripAdvisor. We are happy to know that you have enjoyed your time with us and that we have succeeded to accommodate you with a memorable stay. Best Regards, Oliver Kurscheid Hotel Manager

Jordan
Reviewed 3 weeks ago

I booked a junior suite in January 2017 for four nights and I must say I wish this was my room :)) , the view is great, a very nice balcony a great shower and an amazing bathtub, I loved the Italian coffee machine in the room that makes espresso and you can add more water and you turn it...

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Helpful?
Thank abukarark
Oliver K, Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Valued Guest, Thanks so much for your wonderful review of Kempinski Hotel Aqaba Red Sea. We want you to enjoy every aspect of your stay, and we are happy to know we met your expectations. Thanks again for sharing your experience. We look forward to your next visit. Warm regards, Oliver Kurscheid Hotel Manager

Bruxelles
Reviewed 4 weeks ago

The hotel is very nice located in front of the sea. Though it was a quiet period and not very warm, we had 1 week of sun. Need absolutely a jacket in the evening at early January ! All the staff is helpful and smiling. The room (37 m2) is very big and well appointed. One of the best hotel...

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Helpful?
Thank jeandebruxelles
Oliver K, Manager at Kempinski Hotel Aqaba Red Sea, responded to this review

Dear Valued Guest, Thank you for staying with us and for sharing online your experience. We are so glad that we were able to impress you with our accommodation, helpful associates and nice location. It was our pleasure serving you, and we hope you give us another chance to serve you again in the future. Warm regards, Oliver Kurscheid Hotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Spa
  • Breakfast included
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Gracefully situated on the white sandy beaches and azure waters of the Red Sea, The Kempinski Hotel Aqaba offers a transcendent sensory experience. With an array of culinary options, leisure activities, and top-tier pampering and perfectly at home within its picturesque surroundings, this resort is heaven to explorers and leisure seekers alike. Set against a stunning backdrop, the hotel combines the warmth of the Jordanians with the highest standards of a luxury European resort. Style is contemporary chic and the resort’s fascinating tear drop design guarantees sea views from every room, complemented by luxurious facilities and state-of-the-art technology. There are three lounges and three eateries to choose from serving everything fromextensive gourmet buffets, delicious fresh seafood and an assortment of tantalising treats. At night the hotel blossoms with wondrous façade lighting, paving the way for an unforgettable evening of cocktails and malts, around the sunken pool or at Aqua Lounge, a favourite with romantics due to its gorgeous views of the Red Sea.For pampering and healing both inside and out, Kempinski The Spa offers a journey of tranquility with treatments using an assortment of luxurious elixirs and ingredients. With a fully equipped gym overlooking the ocean, the resort offers everything your body needs to unwind and rejuvenate. It goes without saying that the diving here is incredible and guests can explore the largest collection of natural soft corals in the world when delving into the glittery, calm waters. Aqaba is a warm and inviting city, fringed with palm trees, shopping and a vast array of leisure, sporting and entertainment facilities. Ideal for year round sunshine, Kempinski Aqaba is the perfect location to explore all the delights that Jordan has to offer. ... more   less 

Additional Information about Kempinski Hotel Aqaba Red Sea

Address: King Hussein Street | PO Box 1441, Aqaba 77110, Jordan
Location: Jordan > Al Aqabah Governorate > Aqaba
Price Range: $173 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Aqaba Red Sea 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Kempinski Hotel Aqaba
Hotel Style:
#1 Romantic Hotel in Aqaba
#1 Spa Hotel in Aqaba
#1 Luxury Hotel in Aqaba
#1 On the Beach Hotel in Aqaba
#2 Family Hotel in Aqaba
#4 Business Hotel in Aqaba
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Questions & Answers

Here's what travelers have asked, with answers from Kempinski Hotel Aqaba Red Sea staff and other travelers.
12 questions
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6 months ago
Tel Aviv, Israel
3 months ago
Tel Aviv, Israel

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Questions? Get answers from Kempinski Hotel Aqaba Red Sea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go to next-door InterContinental”
 of 5 bubbles AhmadA389, 1 week ago | Read review
“Room # 115 is the designated wheelchair access room”
  • Room 115 wheelchair access room bathroom
  • Great view from room
  • Room 115 wheelchair access room bathroom
  • Room 115 wheelchair access room bathroom
 of 5 bubbles DisTrav, 1 week ago | Read review
“all the rooms enjoy a full sea view, so no need to specify”
 of 5 bubbles pegase175, 4 weeks ago | Read review
“Ask for a room with seaview.”
 of 5 bubbles Belgianrunner, 4 weeks ago | Read review
“clean surroundings”
 of 5 bubbles jocelyn198, Jan 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question