Although we are in the era of COVID19 pandemic which explains the lack of best services and maintenance to the important facilities of any 5 star hotel (which by the way brings it to 4 or even less stars), this hotel was very enjoyable with amazing and friendly staff ! Swimming pool was clean and Breakfast was very good in taste with a great sea view on the terrace. I would recommend it to everyone who wants to enjoy Aqaba' beach view.
Rooms are well maintained with excellent sea view. High level of cleanness. Friendly staff willing to help at any time. Breakfast of wide variety. Following Covid19 regulations. Clean sand beach despite some broken glass fragments.
Despite the fact that it is a really busy time for the hotel as all Amman people are heading to Aqaba ro enjoy the amazing weather, this hotel kept yhe level of its quality and customer service the way we are used to and even better starting from the usual beautiful and polite greeting from Mr. Mohammad at the front desk who always makes sure that teb check in process take no time and continues to be very smooth always smiling and very calm in addition to Mr Ismael who greeted us and made sure we get the best quality of service keeping it all under control with the smile on his face. I must say the i have never seen a well trained staff who make sure that you dont miss any kind of service, everyone at the hotel makes sure that you are well served and comfortable. It has rhr most beautiful beach, plus its a quick access and not too far from the rooms and thr pool is beautiful too. I always highly recommend Kempinski Aqaba and it will be my number choice in every time i go to Aqaba. All of the respect. …
Nice place and great stuff, very very nice pools and spa , really we had great time. We can't wait to try it again , Highly recommended kempinski red sea And thanks for this experience surely well back.
Amazing staff, excellent hospitality , clean rooms and you feel that all staff members there to serve you for better stay. Swimming pool are designed in a way that you will enjoy all day at pool. First time for me but for sure will not be the last one
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