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Buffalo Marriott Niagara

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Buffalo Marriott Niagara
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765 Reviews from our TripAdvisor Community

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Showing 748: English reviews
Columbus, Ohio
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 22, 2016

I have checked online prior to my arrival and requested additional towels, blankets and pillows as well as some extra coffee and creamers. When I went to front desk to get the keycard, they were not aware of the request and said they will provide them. After half hour they did, but failed to provide the blankets and coffee for... More 

Helpful?
Thank caribbindian
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thank you for your feedback and we apologize for the issues you encountered with housekeeping. Our goal is to make your stay brilliant and we will continue to work hard to make that happen. We appreciate your business. More 

Level Contributor
108 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed September 21, 2016 via mobile

The reception area is approachable with efficiency in mind. The hallways are well lit and designed to enhance quietness. The room was airy and bright in a functional layout. Tastefully appointed in a way that promotes cleanliness. The bathroom and shower was all bright and roomy. The bedding offered a variety of warmth options. The mattress promoted a restful night.... More 

Helpful?
Thank mnsparky
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thank you for all the positive feedback which we will be sharing with our team. Our goal is to make your stay brilliant and we appreciate your business. Have a great day. More 

Fort Lauderdale, Florida
2 reviews
Reviewed September 13, 2016

A wonderful Marriott situated in the suburb of Amherst NY with access to the 290 expressway, putting you close to everything in Western NY. The hotel has all that you need; restaurant, bar, swimming pools, and work out center. The staff is well trained and very friendly, whether it be the front desk, housekeeping, or maintenance all go out of... More 

Helpful?
Thank 724rick
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thanks for all of the great feedback as our goal is to make your stay with us brilliant. We appreciate your business and glad we are your home away from home. Have a great day. More 

Annapolis, Maryland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 8, 2016

We have found Marriott hotels to be top on our list of where to stay when traveling. The Buffalo Marriott Niagara was clean, had a nice pool area, good exercise equipment in the gym, bar and restaurant on premises and convenient parking. Also, most importantly, the example of excellent customer service was set by the front desk supervisor (Laurie). Trainees... More 

Helpful?
1 Thank bml654
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thank you for all of your positive feedback as our goal is to make your stay brilliant. There are many great staff members here and we are glad you had the opportunity to experience our service. We appreciate your business. More 

Bengaluru, India
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed September 7, 2016

The Fare is typically American so foreigners may feel a little out of place. Very near North Campus of the University at Buffalo which is about half a mile away. No attractions near by nor any choices for shopping or eating out. There are Taxis on call. It was surprising that they could not arrange a trip to Niagra Falls.... More 

Helpful?
Thank sgthampi
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thanks of all of your feedback. We are fortunate to have many options locally for shopping, restaurants and other attractions. The desk and bell staff can make recommendations for you as well as transport you if needed to them. Anytime you have a question please feel free to ask so we may try and accommodate for you. We appreciate your... More 

Stamford, CT
Level Contributor
6 reviews
4 hotel reviews
Reviewed September 7, 2016 via mobile

I stayed there once before. The rooms are nice, clean and kept up. The pool is nicely done. It is a walk through it goes from indoor to outdoor. Location is great right across the street from UB. Centrally located. Area seems very safe too.

Helpful?
Thank Szmg3
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thanks for all of your great feedback as our goal is to make your stay a brilliant one. Yes, its pretty cool to swim in between the indoor and outdoor pool. We appreciate your business. More 

Denver, Colorado
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 4, 2016 via mobile

This property looks nice, has a decent gym and a great pool. The bartender, Joe, is excellent. Both beds in my room felt like hammocks which is great if you don't like back support. Usually Marriott has great beds, but I think these are just really old even though the rooms were updated. The front desk was absolutely unresponsive to... More 

Helpful?
Thank PBT1989
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thank you for taking the time to provide feedback and we apologize we were not able to meet your expectations. We appreciate your business. More 

Ann Arbor, Michigan
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 31, 2016

Stayed with spouse for a few days to help settle family in the University. Chose this property for its proximity and the Concierge Lounge. Well..Lounge was already closed when we arrived on a Thursday evening so we were given two coupons for appetizers. Exactly two appetizers were available on the menu so we actually skipped it. Breakfast in the Lounge... More 

Helpful?
Thank ChristiCN
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thanks for all of the positive feedback. All full service Marriott's have the option to either open the concierge lounge on the weekends or provide breakfast vouchers to our Platinum and Gold members. This property has elected to provide breakfast vouchers so our valued guests can enjoy the full buffet in our restaurant on the weekends. We appreciate your business. More 

Anna Maria Island, Florida
Level Contributor
67 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 30, 2016

On a recent trip to the area for a funeral, we stopped into the hotel at 10 a.m. hoping to get into a room early as we hadn't slept the night before due to a disastrous experience on AirBnB. Jessica and trainee, Karlee, at the reception desk were so understanding and helpful. They found us a wonderful room with a... More 

Helpful?
1 Thank Wendy B
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thank you for the great review as our goal is to make your stay with us brilliant. WE appreciate your business. Have a great day! More 

Dulles, Virginia
Level Contributor
238 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 350 helpful votes
Reviewed August 26, 2016 via mobile

We stayed here for two day before going to stay down town only because this location was much closer to go visit family. What a mistake it was! We were a little more exited this time around since we learned they remodeled the rooms.... Oh boy! They call that remodel??? All they did is replace carpet, sofa. The wall paper... More 

Helpful?
3 Thank Sweetie897
Marriott-Mgt, General Manager at Buffalo Marriott Niagara, responded to this review

Thanks for taking the time to provide feedback regarding your stay and we apologize you were not satisfied. If at anytime during your stay you are not satisfied just please let us know so we can try and address for you. Thanks and have a great day. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Blue Fire Grill
Blue Fire Grill
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge

Additional Information about Buffalo Marriott Niagara

Address: 1340 Millersport Highway, Amherst, NY 14221
Location: United States > New York > Amherst
Price Range: $125 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Buffalo Marriott Niagara 3.5*
Number of rooms: 356
Reservation Options:
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Also Known As:
Buffalo Marriott Niagara Hotel Amherst
Marriott Hotel Amherst
Marriott Amherst
Amherst Marriott
Hotel Style:
#3 Business Hotel in Amherst
#8 Family Hotel in Amherst
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Questions & Answers

Here's what travelers have asked, with answers from Buffalo Marriott Niagara staff and other travelers.
3 questions
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Copiague, New York
Pittsburgh, Pennsylvania
over a year ago

See all questions (3)

Questions? Get answers from Buffalo Marriott Niagara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for higher floor level”
 of 5 bubbles bocha120, Sep 23, 2016 | Read review
“pay a little extra and stay close to the falls”
 of 5 bubbles caribbindian, Sep 22, 2016 | Read review
“Rooms with pool view are better”
 of 5 bubbles bml654, Sep 8, 2016 | Read review
“The rooms are well appointed. SO I think all rooms must be good. My room was good, overlooking the Highway.”
 of 5 bubbles sgthampi, Sep 7, 2016 | Read review
“Ask for a room facing the courtyard/front as the back of the building is dreary.”
 of 5 bubbles keithc685, Aug 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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