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Traveler (77)
Room & Suite (61)
Dining (8)
Overview
  • Excellent41%
  • Very good45%
  • Average9%
  • Poor2%
  • Terrible3%
Travelers talk about
“yogurt”(26 reviews)
“peanut butter”(4 reviews)
“front desk”(39 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star accommodation
All hotel details
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Rooms
Aug 27Aug 28
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (279)
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272 results
Traveler rating
110
120
26
7
9
Traveler type
Time of year
LanguageEnglish
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110
120
26
7
9
Show reviews that mention
All reviewsyogurtpeanut butterfront deskpool and hot tubhard boiled eggswaffle makershower stallniagara fallsgreat location for shoppingwould stay here againone night stayking bednice breakfasta great staythe staff was friendly and helpfulquiet locationrestaurants and shopping
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1 - 5 of 272 reviews
Reviewed 1 week ago

We were in Buffalo NY , visiting family, needed a hotel for our last night. This hotel is actually located in Amherst I believe, close to the thruway, off Niagara Falls Blvd. we arrived early and they had a room available , which was nice....More

Thank dwrn54
Reviewed 2 weeks ago via mobile

Spent several days here and found this a nice hotel all in all. Staff is wonderful, rooms were clean, nice breakfast available. Only drawbacks were room size and toilet shower room. Room was small wit king bed and armoire for clothing. Shower has a circular...More

Thank Lloyd D
Reviewed July 9, 2018

I was not happy with this hotel, especially for the price. We stayed with a large group, so we received a group rate for the weekend. My wife, daughter and I stayed in the same room, which was supposed to have two queen beds in...More

Thank Larry W
Response from Angie M, General Manager at Sleep InnResponded July 11, 2018

Dear Larry, Thank you so much for your candid feedback of our hotel and amenities. I appreciate the time you took out of your day to share your experience. Please accept my most sincere apologies again for the unacceptable housekeeping service you and your group...More

Reviewed May 31, 2018 via mobile

Our 2nd stay. This time.... Check in went quick and the 2 guys friendly. This location was super busy our entire stay. With that brought a lot of noise. We really wanted 2 beds, but they were sold out of those. We ended up with...More

Thank ftblchic76
Response from Angie M, General Manager at Sleep InnResponded June 20, 2018

Hello ftblchic76, Thank you so much for taking the time to review our hotel via TripAdvisor. I appreciate your detailed and thoughtful response. As you know we take pride in ensuring that each guest is completely satisfied with their stay and I am glade to...More

Reviewed January 9, 2018

Very simple, no complaints at all, excellent value, clean room, great people working there!!!! The only wish list item would be a laundry room, especially when you are staying more than a couple of days. Thank you to the team at Sleep Inn!!!More

Thank Ted R
Response from Angie M, General Manager at Sleep InnResponded January 11, 2018

Dear Ted R., Wow! Thank you so very much for choosing to stay with us and for such a great review. I will be delighted to pass along your kind words to our staff so that they know their hard work and dedication to excellent...More

View more reviews
About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair access
Breakfast included
Business Center with Internet Access
Breakfast Available
Dry Cleaning
Laundry Service
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Hot Tub
Heated pool
Fitness Center with Gym / Workout Room
Indoor pool
Details
Price range
$104 - $183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Amherst
#7 Business Hotel in Amherst
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
$104 - $183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Amherst
#7 Business Hotel in Amherst
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Add Photo Photos
Traveler (77)
Room & Suite (61)
Dining (8)
Pool & Beach (5)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
Tracey S. K
March 10, 2015|
Answer
Response from Brianna M | Property representative |
Hi Tracey, At this time, we do not have guest laundry on property. There is a coin operated facility a mile away from our hotel. However, if you would like, we can arrange for our hotel to wash the uniforms overnight and... More
0
Votes
Room Tips
"Unless they fix the problems, I'm not sure."
Read review
"Higher floors are quiet."
Read review
"The top floor is quiet and the view from the back of the hotel is nice."
Read review
"Accessible rooms have the hand held shower sprayer I must have. Lighting is perfect!"
Read review
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