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Holiday Inn Buffalo Amherst

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Holiday Inn Buffalo Amherst
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107 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Buffalo Amherst
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Showing 105: English reviews
Toronto, Canada
Level Contributor
49 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed May 29, 2016

My husband and I stayed here for two nights as part of our US shopping experience. Our room was spacious and clean with a comfortable king bed and pillows. The bathroom was well stocked with towels and Bath and Body Works toiletries. We were surprised that breakfast was not included. The hotel does have a restaurant but after looking at... More 

Helpful?
Thank ilga
Audrey K, Manager at Holiday Inn Buffalo Amherst, responded to this review

Thanks, ilga, for your review! Our location on Niagara Falls blvd is pretty ideal for our guests in town for shopping. Although the Boulevard Mall and the Niagara Falls Blvd Plaza is next door to us, we are only a 20-30 minute drive to the Walden Galleria and the Niagara Falls Outlets as well. I'm glad that you enjoyed your... More 

Vancouver, Canada
1 review
1 of 5 stars Reviewed May 21, 2016 via mobile

While I'm staying in the hotel, I'm writing this, this is horrible horrible experience ever in my life. Please please please DO NOT EVER even come here. Spiders everywhere, not enough curtains to close/cover the glass to the room. Curtains are burnt from behind. Spider found in the room and the bathroom. So many hair found from the bed and... More 

Helpful?
Thank samirpatel74
Audrey K, Manager at Holiday Inn Buffalo Amherst, responded to this review

Dear SamirPatel74, I am incredibly disappointed to hear about your experience. I wish you had come to the front desk and spoken to a member of our team so we could have addressed these issues promptly as what you're describing is not a typical experience for our guests. If you had come to us or even called us from the... More 

Seneca Falls, New York
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 26, 2016 via mobile

We stayed here overnight and the rooms were very clean, the hotel was quiet and the indoor pool was very large. Our kids loved it that is for sure. The staff was extremely friendly and gracious. We will definitely stay here again when we are visiting family again.

Helpful?
Thank kmk818
Audrey K, Manager at Holiday Inn Buffalo Amherst, responded to this review

We're pleased to hear that you had a great time at the Holiday Inn Amherst Hotel, kmk818! Our indoor heated pool is one of the largest in the Buffalo area and I'm happy hear that your kids had fun splashing around. Thank you for mentioning our staff -- from the front desk, to housekeeping, to our restaurant servers, we want... More 

Rochester, New York
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed April 13, 2016

The staff was friendly. The room was clean. The bed was comfortable. Everything was very good except for the breakfast. As breakfast is often a key factor in deciding on a hotel, this may very well deter us from ever staying here again. With so many other options, why would we? The first (and worst) complaint I have is the... More 

Helpful?
Thank Darth_Vukster
Audrey K, Manager at Holiday Inn Buffalo Amherst, responded to this review

Dear Darth_Vukster, I am very sorry to hear about your experience in the restaurant. I am horrified that something like that happened to you and it has been promptly addressed with the restaurant staff. You mentioned that you've stayed with us before, and I sincerely hope that your previous experiences were no where near the same. Although I can certainly... More 

Plainfield, Indiana
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 11, 2016

We spent 4 nights there ... usually go to another hotel in the area ... we will be coming back here again. Very helpful and friendly staff ... very clean and a nice facility. This group knows how to run a hotel... and the attached restaurant we just as great! Looking for a place to stay for one night or... More 

Helpful?
Thank Ronald M
Audrey K, Manager at Holiday Inn Buffalo Amherst, responded to this review

Ronald M, We appreciate your recommendation of the Holiday Inn Amherst Hotel! I'm glad to hear that our team was able to take care of you during your entire stay. While we are a 2 story property without an elevator, our staff is always willing and able to assist you with your luggage. We understand how inconvenient it can be,... More 

Toronto, Canada
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed April 3, 2016 via mobile

When I travel for work and I don't pay for the accommodation, I always look at things with a different eye. This hotel is correct, will offer you anything you ask for. People a the front desk were super friendly, helpful and more than welcoming. Room was clean. Bed super comfortable, many pillows, clean bathroom. Towels were cheap and not... More 

Helpful?
Thank 416globetrotter
Audrey K, Manager at Holiday Inn Buffalo Amherst, responded to this review

Dear 416globetrotter, Thank you for your review on the Holiday Inn Amherst Hotel. I'm glad to hear that we were able to meet your traveling needs and that our staff was able to take care of you and provide friendly service and clean and comfortable rooms. I appreciate your feedback on our restaurant -- we do provide a wide array... More 

Mississauga, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 28, 2016

We recently stayed in your hotel over the Good Friday weekend. We were greeted with great smiles and a very warm welcome by the Reception staff. The room was nice. However, my one complaint was the breakfast. In other hotels there is a spread of breakfast items from cereal, pancakes, waffles, eggs, toast, different butters and jams etc and unlimited... More 

Helpful?
1 Thank Victoria M
IHGService, Guest Relations Manager at Holiday Inn Buffalo Amherst, responded to this review

Dear Victoria M, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the service provided by our staff and the condition of our rooms. However, I was concerned to see that you were not impressed with our breakfast service. I would like to apologize for... More 

Hamilton, Canada
1 review
5 of 5 stars Reviewed March 26, 2016 via mobile

This hotel has been the most accomodating place I have stayed in years. We had to change rooms and they couldnt be more helpful and we even got an upgrade. They made us feel welcome in a very friendly manner from the front desk, management, to the housekeeping staff...thanks Tyesha, Tamika and Cheryl!! The beds, linens, duvet and pillows were... More 

Helpful?
Thank Shelly G
Audrey K, Manager at Holiday Inn Buffalo Amherst, responded to this review

Thank you, Shelly G, for your great review on the Holiday Inn Amherst Hotel! I'm happy to hear that you had a great weekend get away and that our entire staff was able to make your stay memorable and enjoyable. Our attached blvd Bar & Grill does offer daily specials, and our Beer battered Friday Fish Fry is one of... More 

North Tonawanda, New York
1 review
5 of 5 stars Reviewed February 16, 2016 via mobile

My husband and I stayed here recently for an anniversary celebration and were very impressed with the service from Lindsay, Cheryl and Zack. They went above and beyond to make our stay wonderful. Upon arrival we had a nice gift basket in our room which was a nice personal touch. The cleaning staff were also very friendly and polite. We... More 

Helpful?
Thank Natasha K
Justin Z, General Manager at Holiday Inn Buffalo Amherst, responded to this review

Natasha, I'm glad you guys had such a great time during your stay. Thank you for taking the time to recognize the team members that helped make your getaway special! More 

Hartford, Connecticut
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 4, 2016

This hotel was in a great location! It was our first time in Buffalo for a football game. Everything was close by. Including Niagara Falls. The young man at the front desk carried our luggage upstairs. I thought he was outstanding. The food at the restaurant was ok. However the customer service was excellent. We had a clean room and... More 

Helpful?
Thank Alicia W
Audrey K, Manager at Holiday Inn Buffalo Amherst, responded to this review

Dear Alicia, We're so pleased to hear that you had a fantastic time with us at the Holiday Inn Amherst and could relax in your clean and comfortable room. Our location off the I-290 is very convenient for our travelers. We're about a 20 minute drive from Niagara Falls as well as downtown Buffalo. We look forward to having you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Buffalo-Amherst, conveniently located between Buffalo and Niagara Falls, NY. Only a few miles from the Buffalo Niagara International Airport we offer free 24-hour airport shuttle. Our location is ideal for taking in the sights around Buffalo. Only a short drive to Niagara Falls, the Boulevard Mall, University of Buffalo Center for the Arts, and many summer festivals including the Italian Fest, Allentown Art Festival, Wing Fest and the Canal Fest. The hotel offers an indoor pool, 24hr fitness center and full service restaurant; blvd Bar and Grill offering American fare including Buffalo wings and award winning Bar-B-Q Ribs. The Holiday Inn Buffalo-Amherst is an ideal place to stay for the sports fan. Close to UB Alumni Arena, Northtown Center in Amherst Ice rink and Coca-Cola Field, home of the Buffalo Bisons. Ralph Wilson Stadium, home of the Buffalo Bills, is only a 30-minute ride. ... more   less 

Additional Information about Holiday Inn Buffalo Amherst

Address: 1881 Niagara Falls Blvd, Amherst, NY 14228-3517
Location: United States > New York > Amherst
Price Range: $103 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Buffalo Amherst 3*
Number of rooms: 199
Reservation Options:
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Also Known As:
Holiday Inn Buffalo Amherst Hotel Amherst
Holiday Inn Amherst
Amherst Holiday Inn
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