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Holiday Inn Buffalo Amherst

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Holiday Inn Buffalo Amherst
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96 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Wyoming, Michigan
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here for a night after visiting Niagara Falls. Hotel is somewhat rundown, on a rundown corner. The other side of the highway is much better. It was functional for a night of sleep, but I wouldn't want to be there for more than one night. Staff was fine.

Helpful?
Thank beckirb
Audrey K, Manager at Holiday Inn Buffalo Amherst, responded to this review

Dear beckirb, Thank you for your review. Although we wish you had a better overall impression of the hotel, I am glad to hear that at least we could help you out for a decent night's sleep! We hope that you had an enjoyable time at Niagara Falls and get a chance to explore the downtown Buffalo area while here.... More 

Nashville, Tennessee
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Very old and sort of rundown. The staff were very friendly, but this hotel needs a facelift. Im not 100% sure there is an elevator as we were situated on the 2nd floor and were told to huff our luggage up the stairs. The bar/restaurant actually got this place its second star from me, as the area itself doesn't seem... More 

Helpful?
Thank Bfree7
Audrey K, Manager at Holiday Inn Buffalo Amherst, responded to this review

Dear Bfree7, Thank you for our feedback on the hotel. As we do tell all guests who check in that will be staying on our second floor, this property does not have an elevator but our bellman as well as any of our staff members are happy to assist our guests with luggage. I am sorry that you felt like... More 

Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Acceptable for a one night ( or short stay ). A good alternative accommodation place when visiting the Falls or shopping for 1-2 days. As some of the reviewers have indicated, the curtains were tricky. The blackout curtains are BEHIND the sheer curtains. The front panel is really for decoration only. It took me a while to figure this out.... More 

Helpful?
Thank Joria T
Audrey K, Manager at Holiday Inn Buffalo Amherst, responded to this review

Dear Joria T, Thank you for your review on the Holiday Inn Amherst Hotel! Our location is about 20 minutes away from the great Niagara Falls, which can be convenient for our travelers who want to visit this wonder but don't want to pay those high-dollar prices that you may if you were in the downtown area. I am glad... More 

Pembroke Pines, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is about 30 min. from the falls. Room was clean and staff was very nice. Only problem is there is no elevator. Parking was onsite and free. Breakfast was your normal cup of coffee and cereal. Would stay again.

Helpful?
Thank ddmarple
Audrey K, Manager at Holiday Inn Buffalo Amherst, responded to this review

We're pleased you had a good time with us, ddmarple! Our central location in the Buffalo-Amherst area is ideal for our travelers as we are 20-30 minutes from downtown Buffalo, Niagara Falls, and the Buffalo Niagara International Airport. We're glad to hear that you found our staff friendly and our rooms nice and clean. Although we do not have an... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is a well-maintained, spotless place to rest and relax while travelling. It's location is just off the highway in a busy commercial district, making it a convenient place to spend an evening or two while on the road. Once inside, the noise of the busy environment melted away. We found that every single staff person - from desk to... More 

Helpful?
Thank Kathy M
Audrey K, Manager at Holiday Inn Buffalo Amherst, responded to this review

Thank you, Kathy M! We're happy to have taken care of you at the Holiday Inn Amherst Hotel. Our 24 hour fitness center is equipped with a variety of machines, free weights, and yoga mats that is perfect for those on the go. And our indoor swimming pool is one of the largest hotel swimming pools in the Buffalo area!... More 

Fort Myers, Florida
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 5, 2016

Our second stay at Holiday Inn Amherst. I called months ahead to reserve our room with Lindsey the Manager, She remembered me. I needed a handicapped room. She arranged everything in advance so that we would be accommodated for the entire week. We arrived and saw her beautiful smile and Cheryl was working with her too. She also was helpful... More 

Helpful?
Thank Maureen L
Audrey K, Manager at Holiday Inn Buffalo Amherst, responded to this review

Thank you for your wonderful comments on the hotel and staff, Brian & Maureen! We thoroughly enjoyed having you both with us and are pleased to hear that your stay was delightful. We've shared your comments to all the different departments (front desk, housekeeping, and restuarant) and we thank you! We look forward to having you again with us later... More 

Naples, Florida
Level Contributor
214 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
3 of 5 stars Reviewed June 4, 2016

Hotel was okay for a night's sleep or two but nothing more than that. On the positive side - close to the highway (about 2 blocks off), easy check in, about 1 mile from plenty of food options and shopping, friendly front desk staff, large rooms. On the negative 0 the room I had was across from the ice machine... More 

Helpful?
Thank jmoonesq
Audrey K, Manager at Holiday Inn Buffalo Amherst, responded to this review

Thank you for your feedback, jmoonesq. We appreciate you taking the time to let us know your thoughts as we do use feedback as yours as a tool to improve our services. You've done a great job highlighting some great aspects of our hotel such as our easy to get to location, close proximity to various shopping and dining options,... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 2, 2016

Me and my husband stayed there on the memorial day weekend. Although it was a very crowded week, they paid a great attention to cleanliness and hospitality. The reception staff was very friendly. The coffee at the coffee was amazing. The king sized room had great space. Only thing I felt can be improved was the Wifi speed. Thanks team... More 

Helpful?
Thank permanentourist
Audrey K, Manager at Holiday Inn Buffalo Amherst, responded to this review

Thank you, permanentourist, for your 5 star review on the Holiday Inn Amherst Hotel! We're pleased to hear that you found your stay clean and cozy and that our staff was able to take care of you! I'm glad you could grab a hot cup of coffee from our coffee station in our lobby -- it's available to our guests... More 

Ravena, New York
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 31, 2016

We stayed in a nice room with a king sized bed. The room was a good size and included a desk with a chair as well as a comfy chair with an ottoman . The air conditioning worked very well and was quiet. The room also had a small refrigerator . The staff was friendly and helpful. We were on... More 

Helpful?
Thank LanceandRonna
Audrey K, Manager at Holiday Inn Buffalo Amherst, responded to this review

Thank you, LanceandRonna, for your review on the Holiday Inn Amherst Hotel! All of our rooms are equipped with small refridgerators and our Kings rooms are perfect for our guests looking to have a spacious desk to do some work. Thank you for your comments on our staff -- we enjoy what we do and are always happy to hear... More 

Toronto, Canada
Level Contributor
49 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed May 29, 2016

My husband and I stayed here for two nights as part of our US shopping experience. Our room was spacious and clean with a comfortable king bed and pillows. The bathroom was well stocked with towels and Bath and Body Works toiletries. We were surprised that breakfast was not included. The hotel does have a restaurant but after looking at... More 

Helpful?
Thank ilga
Audrey K, Manager at Holiday Inn Buffalo Amherst, responded to this review

Thanks, ilga, for your review! Our location on Niagara Falls blvd is pretty ideal for our guests in town for shopping. Although the Boulevard Mall and the Niagara Falls Blvd Plaza is next door to us, we are only a 20-30 minute drive to the Walden Galleria and the Niagara Falls Outlets as well. I'm glad that you enjoyed your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Buffalo-Amherst, conveniently located between Buffalo and Niagara Falls, NY. Only a few miles from the Buffalo Niagara International Airport we offer free 24-hour airport shuttle. Our location is ideal for taking in the sights around Buffalo. Only a short drive to Niagara Falls, the Boulevard Mall, University of Buffalo Center for the Arts, and many summer festivals including the Italian Fest, Allentown Art Festival, Wing Fest and the Canal Fest. The hotel offers an indoor pool, 24hr fitness center and full service restaurant; blvd Bar and Grill offering American fare including Buffalo wings and award winning Bar-B-Q Ribs. The Holiday Inn Buffalo-Amherst is an ideal place to stay for the sports fan. Close to UB Alumni Arena, Northtown Center in Amherst Ice rink and Coca-Cola Field, home of the Buffalo Bisons. Ralph Wilson Stadium, home of the Buffalo Bills, is only a 30-minute ride. ... more   less 

Additional Information about Holiday Inn Buffalo Amherst

Address: 1881 Niagara Falls Boulevard, Amherst, NY 14228
Location: United States > New York > Amherst
Price Range: $103 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Buffalo Amherst 3*
Number of rooms: 199
Reservation Options:
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Also Known As:
Holiday Inn Buffalo Amherst Hotel Amherst
Holiday Inn Amherst
Amherst Holiday Inn
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