We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

DoubleTree by Hilton Hotel Buffalo - Amherst

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
DoubleTree by Hilton Hotel Buffalo - Amherst
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

866 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
There are newer reviews for DoubleTree by Hilton Hotel Buffalo - Amherst
See the most recent reviews
Showing 866: English reviews
edinboro, United States
Reviewed March 30, 2016

Excellent hotel, service and the location. Their rooms are large and I love the walk in shower and also I am SO GLAD there is no carpeting in the room ! The laminate floors are the best. More hotels should do this. Even though you have to pay for breakfast, there are healthy choices and its very good.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Kathleen S
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear Kathleen S. I am so glad to hear that you enjoyed your stay here at the DoubleTree by Hilton - Buffalo/Amherst. Happy that you like the laminate floors, we do find that most of our guests prefer them! We would love to see you again, if you are back in the area! Thank you again.

Northport, New York
Reviewed March 29, 2016

We stayed at The Doubletree for my son's swim meet at U of Buffalo. We were pleasantly surprised; what an enjoyable stay. Friendly staff, clean updated room. A warm cookie upon check in, bottled water in room just to name a few special touches.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Jeanine B
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear Jeanine B, Thank you for choosing to stay with us for your son's swim meet. I'm glad that we exceeded your expectations, and that you enjoyed your stay here. We hope to see you again for any future swim meets!

Auckland, New Zealand
Reviewed March 28, 2016

Overall I had a good experience at this hotel and the staff were very helpful and friendly. They had a complimentary shuttle that took me too and from the office I was working out of which was very helpful and convenient for me

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Marcus B
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Thank you for choosing to stay with us! I am very happy to hear that you enjoyed your stay with us and that you were able to take advantage of our shuttle service. We do provide that within a five mile radius of our hotel. We do hope to see you again if your travels should bring you back to...

Syracuse, New York
Reviewed March 23, 2016

Front desk staff...worst ever. Hotel was very clean and the housekeeping staff was wonderful. I will never stay here again and I would never recommend this hotel to anyone. You'd be better off going to another hotel.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank 77BigB77
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Thank you for your review, I will pass along your comments to our housekeeping staff. I am, however, very concerned about the comments regarding the front desk staff. Can you please contact me directly at 716-689-4414 to provide additional information?

Sackets Harbor, New York
Reviewed March 23, 2016

This new hotel is very convenient to UB and a very friendly and Accomodating staff. They are willing to fix any problem that may arrise. They even gave our group a big room to use all weekend as a hospitality room.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Doliver29
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Thank you for your kind comments regarding our staff. I will be sure to pass them along! I am happy to hear that our location proved to be convenient for you, since we are located just across the street from UB. We do hope to see you again, should you be back this way.

Providence, United States
Reviewed March 22, 2016

The hotel was inviting, accommodating, and the staff went above and beyond to ensure that the guests were enjoying their stay. I ate in the restaurant for breakfast and dinner. Each time the wait staff was on top of their game with providing quick service. I missed the manager's happy hour, and the bartender poured me a complementary glass of...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Tarah W
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Thank you so much for taking the time to let us know of your experience here at the DoubleTree by Hilton. I am sorry that you missed our Manager's Happy Hour, but pleased to know that you were taken care of. Our complimentary happy hour is every Tuesday and Wednesday from 5pm - 6pm. I am very happy to hear...

Ithaca, New York
Reviewed March 21, 2016

My husband and I were coming into Buffalo for the weekend for an event at UB. We booked this hotel, as the nicest option in very close proximity to the event. While our initial impression of the lobby area was good, we quickly realized from the chaos in the hallways that the large tour buses in the parking lot were...

 Report
Helpful?
4Thank cakimah
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Dear Caitlin H, I am very sorry to hear that your stay was a disappointing one. Unfortunately, there was a Swim Tournament in the area, which occupied the majority of our hotel. I understand that a group as large as this, can create a disturbance for guests not affiliated with them. We do our best to control the situations, by...

Singapore, Singapore
Reviewed March 17, 2016 via mobile

Had a late flight into Buffalo and so I appreciated that the restaurant was open till 11 pm (we checked-in at 10:50 pm) and were able to get a late dinner. Also, I thought that the welcome cookie was a great touch. Rooms are well-appointed and comfortable.

 Report
Helpful?
Thank colin_matthew
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

You must have been exhausted after your long flight from Singapore! I am happy that our restaurant was able to get you something to eat, since you must have been hungry, as well. I'm glad you enjoyed the cookie and we do hope to see you again if your travels should bring you back to the area. Thank you for...

White Plains, United States
Reviewed March 9, 2016

This hotel is perfect for groups, families, couples and for business travelers. Clean, friendly, accommodating and courteous. Rooms are spacious, clean and have all of the amenities needed while your away. Close to everything!

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Sue G
Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Thank you for reviewing the Doubletree by Hilton Buffalo/Amherst on Trip Advisor. I am so pleased to hear that you enjoyed your stay with us! We hope to see you again when you are visiting the Buffalo area!

Buffalo, New York
Reviewed March 6, 2016

Let me first say I booked this through Priceline which I have never done before. I checked in and asked about an upgrade and honors points-nope because I booked through Priceline I don't get either. It says that on the Priceline website so I was not surprised. They gave me 2 cookies when I checked in I guess this is...

 Report
Helpful?
Thank Donna N
Olivia G, Director of Sales at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review

Thank you for taking the time to review the Doubletree by Hilton Buffalo/Amherst on Trip Advisor. I am disappointed to hear that you were not satisfied with your experience at the hotel and I sincerely apologize about all of the issues you encountered during your stay. I hope you will give us another opportunity during your next visit in the...

Questions? Get answers from hotel staff and past guests. Ask a question

96 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (70)
Viewed
Hotel & Grounds (19)
Viewed
Dining (1)
Viewed
Room/Suite (17)
Viewed
Bathroom (3)
Viewed
View from Room (2)
Viewed
Other (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Hotel & Grounds (3)
Viewed
Dining (3)
Viewed
Business Center/Function Rooms (1)
Viewed
Room/Suite (6)
Viewed
Bathroom (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Amherst hotels
2.4 mi away
Hyatt Place Buffalo / Amherst
0.5 mi away
Homewood Suites by Hilton Buffalo-Amherst
0.5 mi away
Staybridge Suites Buffalo-Amherst
Show Prices
Show Prices
Show Prices
0.0 mi away
Candlewood Suites Hotel Buffalo / Amherst
0.2 mi away
Buffalo Marriott Niagara
0.9 mi away
Courtyard Buffalo Amherst/University
Show Prices
Show Prices
Show Prices

Near DoubleTree by Hilton Hotel Buffalo - Amherst

Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Buffalo - Amherst welcomes you with an innovative blend of contemporary design and traditional hospitality. Conveniently located just off I-290 in Amherst, NY, the hotel is between downtown Buffalo and beautiful Niagara Falls. Park your vehicle in the hotel parking lot and fly from our suburban, northeast Buffalo hotel, just 10 minutes from Buffalo International Airport. Drive less than one mile to the University of Buffalo North Campus (SUNY) and only minutes to shopping, dining, and entertainment. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Buffalo - Amherst

Address: 10 Flint Road, Amherst, NY 14226 (Formerly Hotel Indigo Buffalo Amherst)
Location: United States > New York > Amherst
Price Range: $100 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Buffalo - Amherst 3.5*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity, Priceline, Hotels.com, Orbitz, Agoda, Hotel.de, Reservation Counter, HRS and Despegar.com so you can book your DoubleTree by Hilton Hotel Buffalo - Amherst reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Indigo Amherst
Amherst Hotel Indigo
Hotel Style:
#4 Business Hotel in Amherst
#5 Family Hotel in Amherst
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel Buffalo - Amherst staff and other travelers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from DoubleTree by Hilton Hotel Buffalo - Amherst staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“First floor was great.”
 of 5 bubbles DennisPatrick28, Feb 19, 2017 | Read review
“look before accepting your room... We were in a rush or should not have kept our room.”
 of 5 bubbles RaymondA722, Feb 7, 2017 | Read review
“Stay away from the Lobby if you want quiet”
 of 5 bubbles 163bobt, Dec 5, 2016 | Read review
“I use the Hilton Honors app on my phone and it lets you check in and choose your room from the app.”
 of 5 bubbles Nw8517, Oct 26, 2016 | Read review
“It was quiet throughout the building, but we always request a room away from the elevators.”
 of 5 bubbles B1676PFdanr, Oct 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question